Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email marketing video game given that 1995. Throughout that time, they’ve handled to turn into one of one of the most secondhand email devices worldwide, after Mailchimp.

One thing I discovered is that Constant Contact is really usually the top selection for many other review web sites. Naturally, I am curious to see if our thorough evaluation generates the same end result.

You may have checked out the Constant Contact testimonials supplied by customers online, too, and whilst they are pretty favorable, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and also utilizes our useful experience as well as understanding of lots of various other easy and sophisticated advertising automation tools.

What makes them unique is that they’ve added numerous features for many years that few of their rivals sport, such as electronic item downloads, event management, consultation scheduling as well as social campaigns. These all include in the varied list of email choices available, along with automations as well as recurring newsletters.

Constant Contact brag a industry with around 400 applications and also integrations that accommodate even the most particular niche of products. Yet despite these fancy numbers and also functions, interest in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient factor for us to take a better check out Constant Contact’s outs & ins and examine if it’s still relevant in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their rates aren’t one of the most inexpensive, especially when you take into consideration that their attributes simply aren’t that progressed. Strategies begin with $9.99/ month, yet this just enables 500 clients, as well as costs climb pretty sharply after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our full prices overview

Cons and pros


Is Constant Contact the ideal newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly distinct hereof, being just one of the few email advertising tools to allow you to manage event invitations, enrollments, and tickets . Keep in mind that this feature features its very own charges: 5.4% + $0.80 for each ticket sold or transaction performed.

Not suggested if:

You need innovative automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t use one of the most innovative automations. While they do supply activated campaigns, autoresponders and abandoned cart campaigns (for Shopify just), you’ll locate that various other much less costly tools use similar levels of automation– MailerLite and Sendinblue.

Score details


Ease of Use

Typically it’s simple to browse, though a little bit dull-looking. You can get to a lot of places within a couple of clicks, though as they’ve added more functionality, some points have become a little hidden, for example, automations.

E-newsletter Creation


The editor is fast, however light on functions, particularly in the styling division. In addition to that it’s easy to deal with.



This is very basic, just permitting you to put straightforward greetings or call information. There is no if/then/else logic available.

Email kinds

Traditional, autoresponders, basic automations, persisting newsletters, A/B testing, event enrollments, polls, studies and vouchers .

Selection as well as Flexibility of Template Designs

Not poor. You can likewise begin from scratch, and make use of a convenient function called ‘Brand your e-mail’ to auto-generate a template based on your site’s colors as well as logo.

Email Marketing Automation

They supply autoresponders and also deserted cart advocate Shopify as well as WooCommerce. It additionally produces pre-defined contact segments based on your customers’ interactions with your online shop (e.g. repeat, lapsed as well as potential consumers). Automations based upon get in touch with triggers (e.g. email opens up, clicks) are additionally readily available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t truly incorporate problems and also actions as you can in many various other devices.

List Management

You can produce segments from get in touch with task, checklist membership, get in touch with details, tags, or ecommerce activity. You can additionally create a segment from your call understandings and tag contacts based on get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, and it just uses a description box, basic area options (which you can’t include in) and then a listing, or listings, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out as well terribly, reaching one of the most popular e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports and also Analysis

In addition to conventional open and also click records, spam, bounce as well as unsubscribe prices are also available. You also get click warmth maps, and also some valuable overview records such as open and also click patterns, opens by device, % of calls engaged, as well as a lot of effective subject line.


The tool and also the site are only offered in English. You can select to alter some of the non-editable email sections (e.g. footer and privacy policy message) to one of 10 languages available, mostly European.

Further Features

Spam- and also Design-Testing

Spam screening isn’t readily available, nevertheless, there is a attribute to check the e-mail for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s likewise a device that permits you to preview exactly how e-mails will certainly search for certain recipients, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are placed on momentary hold for 15 days, and then resent. They are moved into a put on hold bounce group if it happens again. They have actually a ‘ suggested for removal’ filter available to check out these, however do not remove them automatically.


of course

Import/export readily available although it’s not as simple as maybe– you require to first enable innovative email consents under Account Settings.

Storage space available for pictures and also data


All plans include unrestricted storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can also designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a enormous amount of integrations and also applications , practically 400.

Touchdown Page Builder

of course

This is just available through their form builder, as well as it’s extremely basic. Instead, we would certainly advise these totally free touchdown web page contractors.

Client Support

3.5/ 5.

There are several networks of assistance, consisting of real-time conversation, phone assistance, a understanding base as well as community-based assistance. I discovered that the chat and also phone assistance weren’t constantly offered, which was a little aggravating.

General ranking.

3.6/ 5.

For a standard email tool, Constant Contact ticks a lot of packages. The major problem below, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves state via their site, they are a tool for small businesses. As well as, because of this, it’s worth reviewing them on these terms. As pointed out above, they definitely have sufficient of the basics covered to satisfy most small businesses, as well as if it were as straightforward as that then we ‘d recommend them much more highly.

The issue, nowadays, is that there are lots of other email tools supplying a lot more than Constant Contact, as well as for a whole lot much less cash. This consists of not only includes, yet additionally customer experience. Actually, for the quantity you pay with Constant Contact, you can find yourself utilizing a lot more powerful devices such as ActiveCampaign and GetResponse.

They do grab factors for their suitable deliverability rates, combinations (particularly social media integrations), and for allowing various access levels for different customers. And with current improvements to automations and also reporting, and also the enhancement of brand-new functions like a internet site contractor, it does resemble they’re making an initiative to improve the item. Yet their absence of advanced functions makes it challenging to suggest them over others at this cost factor. (You’ll see we don’t note them as a great Mailchimp alternative, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly declare that there may be various other passions at play there.

Try Constant Contact now for free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simplified strategy (it just features autoresponders). They likewise use robust records as well as evaluation tools. On top of that, they are also less expensive than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising and marketing tools on the marketplace. It’s readily available in 6 languages as well as features advanced automation options as well as a built-in CRM.
  • GetResponse is a solid choice. It comes with numerous innovative attributes (e.g. a webinar device), supplies and also has excellent automations among the best spam and also style screening devices we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the very best choices to Constant Contact, check it out here. You can also try our Smart Finder to see which e-newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly such as to enter the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM system. Nevertheless, at $399/month, you ‘d be much better off taking a look at any one of these CRMs for local business, which will certainly be much more cost effective. There are even plenty of excellent cost-free CRMs to select from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to terminate your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software application for small companies. It safely stores your customer information as well as uses a safe means to handle your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

Despite these fancy numbers and also functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state with their site, they are a device for little companies. The issue, these days, is that there are plenty of various other email devices offering also more than Constant Contact, and for a lot much less cash. For the amount you pay with Constant Contact, you could discover yourself making use of much more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplistic approach (it just includes autoresponders).

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