Constant Contact - Create Email Marketing Campaigns Like a Pro

3Rd Generation Editor Constant Contact

Constant Contact have actually remained in the email advertising and marketing video game given that 1995. During that time, they’ve handled to turn into one of the most previously owned email tools in the world, after Mailchimp.

One point I observed is that Constant Contact is extremely often the top choice for numerous various other evaluation websites. Normally, I am curious to see if our detailed analysis generates the same outcome.

You could have had a look at the Constant Contact reviews offered by customers online, as well, and whilst they are quite favorable, they may not provide you the whole picture. Our evaluation of Constant Contact is based on a systematic method as well as uses our sensible experience and knowledge of loads of other simple and innovative advertising automation tools.

What makes them special is that they’ve included several features for many years that few of their rivals sporting activity, such as electronic item downloads, occasion administration, appointment scheduling and also social projects. These all add to the diverse list of email alternatives offered, along with automations and recurring e-newsletters.

Constant Contact brag a industry with around 400 applications and also integrations that accommodate even one of the most specific niche of products. Despite these fancy numbers and features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a closer look at Constant Contact’s ins & outs as well as check.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed towards local business, however their rates aren’t the most budget friendly, especially when you take into consideration that their attributes just aren’t that progressed. Strategies begin with $9.99/ month, however this only permits 500 customers, as well as rates rise quite greatly afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our total rates overview

Cons and also pros


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is fairly unique in this regard, being just one of the few e-mail advertising and marketing devices to enable you to manage event tickets, invitations, as well as enrollments . Bear in mind that this attribute features its own costs: 5.4% + $0.80 for every ticket offered or transaction performed.

Not recommended if:

You need sophisticated automation:

Remarkably, for the costs it charges, Constant Contact doesn’t provide one of the most advanced automations. While they do supply set off campaigns, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll find that various other much cheaper tools use comparable levels of automation– MailerLite as well as Sendinblue.

Ranking information


Relieve of Use

Normally it’s simple to navigate, though a bit dull-looking. You can reach the majority of areas within a number of clicks, though as they’ve added much more functionality, some things have actually become a little concealed, for example, automations.

Newsletter Creation


The editor is quick, yet light on features, specifically in the styling department. In addition to that it’s easy to collaborate with.


of course

This is very fundamental, only enabling you to insert simple greetings or call details. There is no if/then/else reasoning offered.

Email kinds

Classic, autoresponders, standard automations, recurring e-newsletters, A/B screening, event enrollments, polls, surveys as well as promo codes .

Option as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) layouts to select from, with differing levels of top quality (some are good, while others look a little standard as well as outdated). You can additionally go back to square one, as well as use a convenient feature called ‘Brand your e-mail’ to auto-generate a theme based on your site’s colors and also logo design.

Email Marketing Automation

They offer autoresponders as well as abandoned cart advocate Shopify as well as WooCommerce. It additionally produces pre-defined contact segments based upon your consumers’ communications with your on-line shop (e.g. repeat, lapsed and also potential customers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are likewise readily available. It’s worth noting that the automations aren’t the most versatile, as you can’t truly incorporate conditions and activities as you can in many various other tools.

List Management

You can develop sectors from contact activity, checklist membership, call information, tags, or ecommerce activity. You can also produce a section from your get in touch with insights and tag calls based on call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the type, and also it just provides a summary box, fundamental area choices (which you can not include in) and afterwards a checklist, or checklists, that people can check to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out too terribly, reaching one of the most preferred e-mail providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and Analysis

Along with common open and click reports, spam, bounce and unsubscribe rates are additionally available. You likewise obtain click heat maps, as well as some beneficial review reports such as open as well as click fads, opens by device, % of get in touches with involved, as well as the majority of successful subject line. You can also contrast campaigns. Advanced tracking such as social monitoring isn’t offered.


Right here’s where it obtains a little bit unshaven. The website and also the tool are only readily available in English. You can choose to transform a few of the non-editable e-mail sections (e.g. footer and privacy plan message) to one of 10 languages available, mainly European. Assistance as well as the knowledge base is readily available in 4 languages. Somewhat complex, yet at the very least there’s some effort to support multilingual individuals as well as target markets.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, however, there is a feature to inspect the email for errors (missing web links, placeholder text that hasn’t been updated, etc). There’s likewise a device that allows you to sneak peek exactly how emails will certainly look for certain recipients, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are placed on short-term hold for 15 days, and then frown at. If it takes place once more, they are moved into a put on hold bounce category. They have actually a ‘recommended for elimination’ filter offered to view these, but don’t remove them automatically.



Import/export readily available although it’s not as straightforward as maybe– you need to first allow innovative e-mail authorizations under Account Settings.

Storage available for data and also pictures


All plans feature limitless storage space.

Pro Features



SPF and DKIM are supported.

Very own Domain


Different degrees of account accessibility


The Account Owner can additionally designate functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a huge amount of applications and assimilations , nearly 400.

Landing Page Builder


This is just offered using their kind builder, as well as it’s really basic. Rather, we ‘d recommend these totally free landing page building contractors.

Consumer Support

3.5/ 5.

There are several networks of support, consisting of live chat, phone support, a understanding base and community-based assistance. I found that the conversation and phone support weren’t constantly available, which was a little frustrating.

Overall rating.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks a lot of the boxes. The primary concern right here, though, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves repeat with their site, they are a tool for small companies. As well as, as such, it’s worth assessing them on these terms. As pointed out above, they definitely have enough of the essentials covered to please most small companies, and if it were as easy as that after that we would certainly suggest them a lot more extremely.

The problem, these days, is that there are lots of various other email tools supplying much more than Constant Contact, as well as for a whole lot less money. This consists of not just features, yet likewise customer experience. For the quantity you pay with Constant Contact, you might find yourself utilizing much extra effective tools such as ActiveCampaign and GetResponse.

And also with current improvements to automations and coverage, as well as the enhancement of new functions like a site builder, it does look like they’re making an effort to boost the item. Their absence of sophisticated features makes it tough to advise them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly assert that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simplified strategy (it only features autoresponders). They additionally provide durable records and also evaluation devices. In addition to that, they are also less costly than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail advertising and marketing devices on the market. It’s offered in 6 languages and also comes with sophisticated automation choices and a built-in CRM.
  • GetResponse is a solid alternative. It includes lots of advanced functions (e.g. a webinar tool), supplies and also has superb automations one of the best spam and also style testing tools we’ve ever before made use of. That’s why Constant Contact falls short when compared to GetResponse.

We have a detailed overview with the very best options to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you would certainly such as to enter the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. At $399/month, you would certainly be much far better off taking a appearance at any of these CRMs for small services, which will certainly be far extra budget-friendly. There are even plenty of outstanding cost-free CRMs to select from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software program for small companies. It safely stores your customer data and provides a safe method to handle your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability tests.

Despite these fancy numbers and features, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state through their site, they are a device for little companies. The issue, these days, is that there are plenty of various other e-mail devices supplying also a lot more than Constant Contact, as well as for a lot less cash. For the quantity you pay with Constant Contact, you might find on your own using a lot extra powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simple approach (it just features autoresponders).

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