Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising game since 1995. During that time, they’ve taken care of to turn into one of the most secondhand email tools on the planet, after Mailchimp.

One thing I observed is that Constant Contact is very frequently the leading option for numerous various other testimonial sites. Naturally, I wonder to see if our in-depth analysis creates the exact same end result.

You may have checked out the Constant Contact evaluations supplied by users online, also, and also whilst they are rather positive, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic strategy as well as uses our practical experience and expertise of lots of other easy and innovative marketing automation devices.

What makes them special is that they’ve added numerous features over the years that few of their rivals sport, such as digital product downloads, event management, appointment scheduling and also social projects. These all contribute to the diverse list of e-mail options offered, along with automations and repeating newsletters.

Constant Contact brag a marketplace with around 400 applications and also integrations that cater to even the most particular niche of items. Despite these flashy numbers as well as features, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Enough reason for us to take a closer take a look at Constant Contact’s ins & outs and also inspect if it’s still appropriate in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, yet their prices aren’t the most budget friendly, particularly when you take into consideration that their features simply aren’t that progressed. Strategies begin with $9.99/ month, but this just allows for 500 subscribers, and also prices rise rather dramatically after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete prices overview

Cons and pros


Is Constant Contact the right e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is quite unique hereof, being just one of minority e-mail advertising and marketing tools to permit you to handle occasion tickets, enrollments, and also invitations . Remember that this feature comes with its very own fees: 5.4% + $0.80 for each ticket offered or deal carried out.

Not advised if:

You require advanced automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t offer one of the most advanced automations. While they do supply triggered projects, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll find that more affordable devices offer similar levels of automation– MailerLite and also Sendinblue, as an example.

Ranking information


Relieve of Use

Generally it’s easy to browse, though a bit dull-looking. You can get to most areas within a couple of clicks, though as they’ve added more capability, some points have become a little hidden, for instance, automations.

Newsletter Creation


The editor is fast, yet light on functions, specifically in the styling department. Besides that it’s simple to work with.



This is very basic, just permitting you to place straightforward greetings or call information. There is no if/then/else logic offered.

Email kinds

Classic, autoresponders, standard automations, recurring newsletters, A/B testing, event registrations, surveys, surveys as well as discount coupons .

Choice as well as Flexibility of Template Designs

Not negative. You can likewise begin from scrape, and utilize a useful attribute called ‘Brand your e-mail’ to auto-generate a theme based on your website’s colors as well as logo design.

Email Marketing Automation

They provide autoresponders and also abandoned cart advocate Shopify as well as WooCommerce. It additionally produces pre-defined get in touch with segments based on your customers’ interactions with your on the internet shop (e.g. repeat, lapsed and possible consumers). Automations based upon get in touch with triggers (e.g. email opens up, clicks) are additionally offered. It’s worth keeping in mind that the automations aren’t one of the most adaptable, as you can not really incorporate conditions and also activities as you can in several various other tools.

Listing Management

You can produce segments from contact task, checklist subscription, call information, tags, or ecommerce activity. You can likewise create a segment from your contact understandings and also tag contacts based upon get in touch with area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, and it simply uses a description box, basic area choices (which you can’t add to) and after that a checklist, or checklists, that people can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out also terribly, reaching the most popular email suppliers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records as well as Analysis

In addition to typical open as well as click reports, spam, bounce as well as unsubscribe rates are also available. You additionally obtain click heat maps, as well as some valuable overview reports such as open as well as click patterns, opens by device, % of get in touches with involved, as well as a lot of successful subject line. You can additionally contrast projects. Nevertheless, advanced tracking such as social monitoring isn’t readily available.


Below’s where it obtains a bit hirsute. The device and also the site are just readily available in English. You can choose to transform some of the non-editable email areas (e.g. footer and also privacy policy text) to one of 10 languages readily available, mostly European. Support and also the knowledge base is available in 4 languages. A little complex, however at the very least there’s some effort to support multilingual customers as well as target markets.

More Features

Spam- as well as Design-Testing

Spam testing isn’t available, nonetheless, there is a attribute to check the email for errors (missing web links, placeholder message that hasn’t been updated, and so on). There’s additionally a tool that permits you to sneak peek exactly how e-mails will seek certain receivers, although this didn’t seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management


Soft bounces are placed on temporary hold for 15 days, and afterwards resent. They are moved right into a put on hold bounce classification if it takes place once more. They have actually a ‘ suggested for removal’ filter available to check out these, yet do not remove them instantly.


of course

Import/export available although it’s not as uncomplicated as maybe– you require to first allow innovative e-mail consents under Account Settings.

Storage offered for pictures and also data


All plans come with limitless storage.

Pro Features



SPF and DKIM are supported.

Own Domain


Various levels of account access

of course

The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a large quantity of integrations and also apps , nearly 400.

Landing Page Builder


This is only offered using their form builder, and it’s very standard. Instead, we would certainly advise these cost-free touchdown web page building contractors.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, consisting of real-time chat, phone support, a knowledge base and community-based assistance. I found that the chat as well as phone assistance weren’t constantly available, which was a little discouraging. When I had the ability to get hold of conversation assistance, however, I did discover them to be beneficial and responsive . Bear in mind that you’ll need to employ order to cancel your subscription, which is quite annoying.

General ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks most of the boxes. The major problem right here, however, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves repeat via their website, they are a device for small companies. And also, therefore, it’s worth reviewing them on these terms. As mentioned over, they certainly have sufficient of the fundamentals covered to satisfy most small companies, and if it were as basic as that then we would certainly recommend them more extremely.

The issue, these days, is that there are lots of other e-mail tools offering even more than Constant Contact, as well as for a whole lot much less money. This consists of not only features, yet also customer experience. For the quantity you pay with Constant Contact, you could find on your own using a lot a lot more effective tools such as ActiveCampaign and GetResponse.

They do pick up points for their decent deliverability prices, assimilations ( specifically social media combinations), and for enabling different accessibility levels for different users. And also with current improvements to automations and coverage, as well as the enhancement of new features like a website builder, it does appear like they’re making an initiative to boost the product. But their lack of sophisticated attributes makes it tough to advise them over others at this rate point. (You’ll see we don’t provide them as a good Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would strongly assert that there might be various other passions at play there.

Try Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simple strategy (it just features autoresponders). They additionally use durable reports and also analysis tools. They are also cheaper than Constant Contact.
  • Sendinblue is among the least expensive all-in-one e-mail advertising and marketing devices on the market. It’s readily available in 6 languages and also includes innovative automation choices as well as a integrated CRM.
  • GetResponse is a solid choice. It features lots of sophisticated features (e.g. a webinar tool), has outstanding automations and supplies among the most effective spam and also style testing devices we’ve ever used. That’s why Constant Contact falls short when compared to GetResponse.

We have a thorough overview with the best alternatives to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly like to get into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a look at any of these CRMs for small services, which will certainly be far much more budget-friendly. There are also lots of superb cost-free CRMs to choose from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software for small companies. It safely stores your customer data and offers a protected means to handle your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability examinations.

Despite these fancy numbers and features, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate through their website, they are a device for little services. The problem, these days, is that there are lots of other email devices providing also a lot more than Constant Contact, as well as for a lot less cash. For the quantity you pay with Constant Contact, you might locate yourself making use of a lot extra effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simplistic approach (it only includes autoresponders).

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