Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising and marketing video game because 1995. During that time, they’ve managed to become one of the most previously owned e-mail devices on the planet, after Mailchimp.

Something I observed is that Constant Contact is extremely frequently the leading selection for lots of various other evaluation websites. Naturally, I am curious to see if our detailed evaluation produces the exact same outcome.

You may have taken a look at the Constant Contact evaluations provided by users online, as well, and whilst they are rather favorable, they may not provide you the whole picture. Our evaluation of Constant Contact is based on a methodical technique and utilizes our useful experience and understanding of loads of other easy and also advanced advertising automation devices.

What makes them unique is that they’ve included a number of functions for many years that few of their rivals sporting activity, such as digital item downloads, event management, consultation organizing and also social campaigns. These all include in the varied checklist of email alternatives offered, in addition to automations and reoccuring newsletters.

Constant Contact boast a industry with around 400 applications as well as integrations that deal with even one of the most particular niche of products. In spite of these showy numbers and attributes, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient reason for us to take a closer look at Constant Contact’s outs & ins and also examine if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is directed towards local business, but their rates aren’t one of the most budget friendly, particularly when you consider that their functions just aren’t that advanced. Strategies start from $9.99/ month, but this just permits 500 clients, as well as costs rise rather dramatically after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our full prices guide

Pros as well as Cons


Is Constant Contact the best newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather one-of-a-kind in this regard, being one of the few email advertising tools to permit you to take care of occasion invites, registrations, and tickets . Keep in mind that this feature features its own charges: 5.4% + $0.80 for each ticket offered or purchase conducted.

Not advised if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact does not use the most innovative automations. While they do use activated projects, autoresponders and abandoned cart projects (for Shopify only), you’ll find that much cheaper devices supply similar degrees of automation– MailerLite and also Sendinblue, for instance.

Score details


Reduce of Use

Normally it’s simple to navigate, though a little bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve included much more functionality, some points have actually ended up being a little covert, for example, automations.

Newsletter Creation


The editor is quick, however light on features, especially in the styling department. In addition to that it’s simple to work with.


of course

This is really basic, only permitting you to put simple greetings or get in touch with details. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, fundamental automations, reoccuring newsletters, A/B screening, event enrollments, polls, studies and also coupons .

Option as well as Flexibility of Template Designs

Okay. There are around 200 (!) templates to choose from, with varying degrees of top quality (some are respectable, while others look a little fundamental as well as outdated). You can also start from scratch, as well as use a useful feature called ‘Brand your email’ to auto-generate a layout based on your web site’s shades and also logo design.

Email Marketing Automation

They supply autoresponders as well as deserted cart campaigns for Shopify and also WooCommerce. It additionally generates pre-defined call sections based on your customers’ communications with your on the internet store (e.g. repeat, expired as well as prospective consumers). Automations based upon contact triggers (e.g. e-mail opens, clicks) are likewise offered. It’s worth noting that the automations aren’t one of the most flexible, as you can’t truly combine problems as well as actions as you can in several various other devices.

List Management

You can create sections from call activity, list membership, contact details, tags, or ecommerce task. You can also produce a segment from your contact insights as well as tag calls based on contact field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the form, and it simply offers a summary box, standard area alternatives (which you can’t contribute to) and then a list, or listings, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out also severely, reaching the most prominent e-mail providers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports as well as Analysis

In addition to basic open and click records, spam, bounce and unsubscribe rates are also available. You additionally get click warmth maps, and some helpful review reports such as open as well as click patterns, opens by tool, % of contacts involved, and a lot of effective subject line. You can additionally contrast projects. Advanced tracking such as social tracking isn’t readily available.


Right here’s where it gets a little bit hirsute. The device and also the website are only readily available in English. You can pick to transform some of the non-editable email areas (e.g. footer as well as privacy plan text) to among 10 languages available, mostly European. Support as well as the data base is readily available in 4 languages. Somewhat complicated, but a minimum of there’s some effort to sustain multilingual individuals as well as audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, nonetheless, there is a function to check the email for mistakes ( missing out on links, placeholder message that hasn’t been upgraded, etc). There’s also a device that enables you to preview just how e-mails will search for particular recipients, although this didn’t appear to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management


Soft bounces are positioned on momentary hold for 15 days, and afterwards feel bitter. They are moved into a put on hold bounce classification if it occurs once more. They have actually a ‘recommended for removal’ filter offered to view these, but do not eliminate them immediately.


of course

Import/export offered although it’s not as uncomplicated as maybe– you need to first enable innovative email approvals under Account Settings.

Storage space available for data and images


All strategies include unrestricted storage.

Pro Features


of course

SPF and also DKIM are supported.

Own Domain


Different degrees of account accessibility


The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a large quantity of apps as well as combinations , virtually 400.

Touchdown Page Builder

of course

This is just offered through their type building contractor, and also it’s very fundamental. Instead, we would certainly advise these cost-free landing web page builders.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, including live chat, phone support, a knowledge base and community-based assistance. I discovered that the conversation as well as phone support weren’t always available, which was a little discouraging.

General rating.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks a lot of the boxes. The major concern here, however, is that they’re asking a costs rate for a sub-premium item.


As Constant Contact themselves state with their website, they are a device for small businesses. As well as, thus, it’s worth reviewing them on these terms. As pointed out above, they certainly have enough of the basics covered to please most small businesses, as well as if it were as simple as that after that we ‘d advise them a lot more extremely.

The concern, nowadays, is that there are plenty of various other e-mail devices offering even more than Constant Contact, as well as for a lot much less money. This consists of not just features, however also individual experience. For the quantity you pay with Constant Contact, you might discover yourself using much extra effective devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their decent deliverability prices, integrations ( especially social media sites integrations), and also for enabling various access levels for different individuals. And also with recent improvements to automations as well as reporting, and the enhancement of brand-new features like a web site building contractor, it does appear like they’re making an initiative to boost the item. But their lack of sophisticated attributes makes it hard to advise them over others at this price point. (You’ll see we do not detail them as a excellent Mailchimp choice, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would strongly claim that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simplistic strategy (it just includes autoresponders). They likewise offer durable records as well as analysis tools. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail advertising devices on the marketplace. It’s available in 6 languages as well as includes sophisticated automation options as well as a integrated CRM.
  • GetResponse is a strong option. It comes with numerous sophisticated attributes (e.g. a webinar tool), provides and has superb automations among the best spam and also design screening tools we’ve ever made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive guide with the most effective options to Constant Contact, check it out right here. You can also try our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d like to get involved in the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. Nevertheless, at $399/month, you ‘d be much better off having a look at any of these CRMs for small businesses, which will certainly be even more economical. There are also a lot of outstanding totally free CRMs to select from.

How can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software program for small businesses. It safely shops your client information and supplies a secure method to handle your subscribers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are continually excellent in our bi-annual deliverability examinations.

Despite these fancy numbers and attributes, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a tool for little organizations. The issue, these days, is that there are lots of other email tools supplying even a lot more than Constant Contact, as well as for a lot less money. For the amount you pay with Constant Contact, you can discover yourself using a lot extra powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simple strategy (it only features autoresponders).

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