Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising video game given that 1995. Throughout that time, they’ve handled to become one of one of the most secondhand e-mail devices on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is really usually the top choice for many various other evaluation websites. Naturally, I wonder to see if our thorough analysis produces the exact same result.

You could have checked out the Constant Contact testimonials provided by customers online, as well, as well as whilst they are quite positive, they might not give you the whole picture. Our testimonial of Constant Contact is based on a systematic method and also utilizes our useful experience and also knowledge of dozens of various other straightforward as well as advanced advertising and marketing automation tools.

What makes them special is that they’ve added a number of features throughout the years that few of their rivals sport, such as electronic product downloads, occasion management, visit organizing and also social campaigns. These all add to the diverse listing of e-mail choices available, in addition to automations and also recurring e-newsletters.

Constant Contact brag a market with around 400 applications and also assimilations that cater to even one of the most particular niche of products. Yet regardless of these showy numbers as well as features, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a more detailed consider Constant Contact’s ins & outs as well as examine if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, however their prices aren’t one of the most inexpensive, particularly when you think about that their attributes just aren’t that advanced. Strategies start from $9.99/ month, however this only allows for 500 subscribers, and also prices increase rather dramatically after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our complete rates guide

Pros as well as Cons


Is Constant Contact the right e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is fairly one-of-a-kind hereof, being one of minority email marketing devices to enable you to handle event enrollments, tickets, and also invitations . Remember that this feature includes its very own fees: 5.4% + $0.80 for each and every ticket sold or transaction conducted.

Not recommended if:

You require advanced automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t offer one of the most innovative automations. While they do offer caused campaigns, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll find that much cheaper tools offer comparable levels of automation– MailerLite as well as Sendinblue, for instance.

Ranking information


Reduce of Use

Normally it’s simple to browse, though a little bit dull-looking. You can reach the majority of places within a number of clicks, though as they’ve included a lot more functionality, some points have actually come to be a little concealed, for example, automations.

E-newsletter Creation


The editor is quickly, but light on functions, specifically in the designing division. In addition to that it’s very easy to collaborate with.



This is extremely fundamental, only enabling you to insert straightforward greetings or get in touch with information. There is no if/then/else logic available.

Email types

Traditional, autoresponders, standard automations, recurring newsletters, A/B screening, occasion registrations, coupons, studies and also surveys .

Choice and Flexibility of Template Designs

Not poor. You can also start from scrape, as well as use a helpful function called ‘Brand your email’ to auto-generate a theme based on your website’s shades and also logo design.

Email Marketing Automation

It likewise produces pre-defined call sections based on your consumers’ interactions with your online shop (e.g. repeat, lapsed as well as possible clients). Automations based on contact triggers (e.g. e-mail opens up, clicks) are additionally readily available.

Listing Management

You can develop sections from call activity, checklist subscription, get in touch with information, tags, or ecommerce activity. You can also develop a sector from your call understandings and tag contacts based upon call area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, and it just uses a summary box, basic area options (which you can not contribute to) and then a list, or checklists, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out also severely, reaching one of the most popular e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records as well as Analysis

Along with conventional open and also click records, spam, bounce as well as unsubscribe rates are likewise readily available. You also get click warmth maps, and also some helpful introduction records such as open and click patterns, opens by tool, % of calls engaged, and most effective subject line. You can additionally contrast projects. Advanced tracking such as social tracking isn’t readily available.


Here’s where it gets a little bit unshaven. The site and the tool are just available in English. You can pick to transform several of the non-editable e-mail sections (e.g. footer and also personal privacy policy message) to one of 10 languages available, primarily European. Assistance and the data base is available in 4 languages. Somewhat complicated, but at least there’s some initiative to sustain multilingual individuals as well as target markets.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, however, there is a attribute to inspect the email for errors ( missing out on web links, placeholder text that hasn’t been upgraded, and so on). There’s likewise a device that enables you to preview how emails will certainly try to find specific recipients, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and afterwards feel bitter. They are relocated into a put on hold bounce classification if it happens once again. They have actually a ‘recommended for elimination’ filter offered to view these, yet do not eliminate them instantly.



Import/export readily available although it’s not as uncomplicated as it could be– you require to initially allow advanced e-mail authorizations under Account Settings.

Storage space readily available for data as well as photos


All plans come with endless storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Different levels of account access

of course

The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a substantial amount of apps and also combinations , practically 400.

Landing Page Builder


This is just readily available through their form contractor, as well as it’s really basic. Instead, we would certainly recommend these totally free landing web page contractors.

Customer Support

3.5/ 5.

There are a number of channels of assistance, including live conversation, phone assistance, a knowledge base as well as community-based assistance. I discovered that the chat and phone support weren’t always available, which was a little irritating. When I was able to acquire chat support, however, I did locate them to be receptive as well as valuable . Bear in mind that you’ll need to call in order to cancel your membership, which is rather irritating.

Overall ranking.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks the majority of the boxes. The major problem here, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves state through their website, they are a tool for local business. And, because of this, it’s worth examining them on these terms. As pointed out over, they absolutely have sufficient of the essentials covered to please most small companies, and also if it were as simple as that then we ‘d suggest them much more highly.

The concern, nowadays, is that there are plenty of various other email tools supplying a lot more than Constant Contact, and also for a whole lot much less cash. This consists of not just includes, yet additionally user experience. For the amount you pay with Constant Contact, you could discover yourself making use of a lot more effective devices such as ActiveCampaign and also GetResponse.

As well as with current enhancements to automations and reporting, as well as the addition of new features like a web site building contractor, it does look like they’re making an effort to boost the product. Their lack of advanced functions makes it tough to recommend them over others at this rate point.

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly declare that there may be other interests at play there.

Try Constant Contact currently completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simplistic technique (it just features autoresponders). They also supply durable reports and evaluation devices. They are even less costly than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email advertising and marketing devices on the market. It’s available in 6 languages and features innovative automation options and also a built-in CRM.
  • GetResponse is a strong alternative. It comes with numerous innovative features (e.g. a webinar device), uses and has exceptional automations one of the most effective spam and style testing devices we’ve ever before made use of. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a comprehensive overview with the best alternatives to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly such as to enter the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. However, at $399/month, you would certainly be much better off having a look at any one of these CRMs for local business, which will certainly be even more inexpensive. There are also plenty of superb totally free CRMs to choose from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software application for local business. It securely shops your client data and supplies a secure way to manage your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability tests.

Regardless of these fancy numbers and also functions, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state through their website, they are a device for small businesses. The concern, these days, is that there are plenty of various other e-mail tools using also extra than Constant Contact, as well as for a great deal less money. For the quantity you pay with Constant Contact, you might locate yourself utilizing a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplified method (it only features autoresponders).

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