Constant Contact - Create Email Marketing Campaigns Like a Pro

Are Salesforce And Constant Contact Competing Systems

Constant Contact have remained in the e-mail advertising video game because 1995. During that time, they’ve taken care of to turn into one of the most pre-owned e-mail tools on the planet, after Mailchimp.

Something I observed is that Constant Contact is extremely typically the top choice for many various other review internet sites. Naturally, I am curious to see if our thorough analysis produces the exact same result.

You may have had a look at the Constant Contact evaluations offered by users online, too, as well as whilst they are quite positive, they may not give you the whole picture. Our testimonial of Constant Contact is based on a systematic method as well as utilizes our practical experience as well as understanding of lots of other straightforward and advanced advertising and marketing automation devices.

What makes them unique is that they’ve included several functions throughout the years that few of their competitors sporting activity, such as digital item downloads, occasion monitoring, visit organizing and social campaigns. These all contribute to the varied listing of email choices readily available, in addition to automations and persisting newsletters.

Constant Contact boast a marketplace with around 400 applications and also integrations that cater to even the most specific niche of products. Yet in spite of these flashy numbers as well as functions, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough reason for us to take a closer look at Constant Contact’s outs & ins and examine if it’s still pertinent in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed towards small companies, however their rates aren’t the most affordable, particularly when you consider that their attributes just aren’t that advanced. Plans begin with $9.99/ month, yet this just enables 500 customers, and costs increase pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete rates guide

Pros as well as Cons


Is Constant Contact the right e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is rather distinct hereof, being among minority email advertising and marketing tools to permit you to take care of occasion invitations, tickets, and also enrollments . Keep in mind that this feature includes its own fees: 5.4% + $0.80 for each ticket sold or purchase conducted.

Not suggested if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact does not supply the most advanced automations. While they do use caused projects, autoresponders and also deserted cart projects (for Shopify just), you’ll locate that much cheaper devices supply similar levels of automation– MailerLite and also Sendinblue, as an example.

Score details


Reduce of Use

Generally it’s simple to browse, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve included a lot more functionality, some points have actually become a little surprise, for example, automations.

Newsletter Creation


The editor is fast, yet light on attributes, especially in the styling department. Besides that it’s easy to work with.


of course

This is very standard, only allowing you to insert simple introductions or contact information. There is no if/then/else logic offered.

Email types

Traditional, autoresponders, basic automations, recurring e-newsletters, A/B screening, occasion enrollments, polls, vouchers and studies .

Option and also Flexibility of Template Designs

Not poor. You can also start from scrape, as well as utilize a useful feature called ‘Brand your email’ to auto-generate a layout based on your web site’s shades and logo design.

Email Marketing Automation

It also creates pre-defined contact sectors based on your clients’ interactions with your online store (e.g. repeat, expired as well as possible clients). Automations based on call triggers (e.g. e-mail opens up, clicks) are also readily available.

List Management

You can create sectors from contact task, listing subscription, call information, tags, or ecommerce activity. You can likewise create a sector from your contact insights as well as tag calls based upon contact area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, as well as it merely offers a summary box, fundamental area options (which you can’t include in) and afterwards a listing, or checklists, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out too terribly, reaching the most prominent email carriers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and Analysis

In addition to typical open as well as click records, spam, bounce and unsubscribe prices are additionally available. You likewise obtain click warm maps, as well as some useful review records such as open as well as click fads, opens by gadget, % of contacts engaged, as well as many effective subject line.


The site and the tool are just available in English. You can choose to change some of the non-editable email sections (e.g. footer and also personal privacy policy message) to one of 10 languages available, mostly European.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a function to examine the e-mail for errors ( missing out on web links, placeholder message that hasn’t been updated, and so on). There’s likewise a device that allows you to preview exactly how emails will seek details receivers, although this really did not appear to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are positioned on temporary hold for 15 days, and afterwards frown at. If it takes place again, they are relocated into a put on hold bounce classification. They have a ‘recommended for removal’ filter readily available to watch these, but don’t remove them instantly.



Import/export offered although it’s not as straightforward as it could be– you require to initially enable innovative email authorizations under Account Settings.

Storage space offered for images as well as data


All strategies include unlimited storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Various levels of account accessibility


The Account Owner can additionally designate roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large quantity of integrations and applications , nearly 400.

Landing Page Builder


This is just readily available through their form building contractor, and also it’s very basic. Rather, we would certainly recommend these totally free landing web page contractors.

Client Support

3.5/ 5.

There are numerous channels of assistance, including online chat, phone assistance, a knowledge base and community-based support. I located that the chat and phone support weren’t constantly readily available, which was a little irritating. When I had the ability to get hold of conversation assistance, nonetheless, I did discover them to be useful and also receptive . Remember that you’ll require to call in order to cancel your subscription, which is rather frustrating.

Overall score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of the boxes. The major concern right here, though, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves reiterate via their website, they are a device for small companies. And, therefore, it’s worth assessing them on these terms. As mentioned over, they absolutely have enough of the fundamentals covered to satisfy most small businesses, and also if it were as basic as that then we ‘d recommend them extra highly.

The concern, nowadays, is that there are a lot of various other e-mail devices offering a lot more than Constant Contact, as well as for a whole lot much less cash. This includes not only includes, yet also customer experience. For the quantity you pay with Constant Contact, you could discover yourself using a lot more effective tools such as ActiveCampaign as well as GetResponse.

They do get factors for their decent deliverability rates, combinations ( specifically social networks integrations), and for allowing different accessibility degrees for different individuals. And with recent enhancements to automations and reporting, and also the addition of brand-new attributes like a web site building contractor, it does look like they’re making an initiative to boost the item. Their absence of innovative functions makes it difficult to advise them over others at this rate point. (You’ll see we don’t list them as a excellent Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly claim that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simplistic technique (it only includes autoresponders). They also supply robust records as well as analysis tools. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one email marketing tools on the marketplace. It’s readily available in 6 languages and also comes with innovative automation options and also a integrated CRM.
  • GetResponse is a strong choice. It comes with numerous advanced functions (e.g. a webinar tool), has superb automations and also uses one of the most effective spam and design screening tools we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth guide with the most effective options to Constant Contact, check it out below. You can likewise try out our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly such as to get into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be far better off having a look at any one of these CRMs for local business, which will be much more budget friendly. There are even lots of excellent free CRMs to select from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to terminate your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software application for small companies. It safely stores your customer data and uses a secure way to manage your customers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability examinations.

Regardless of these fancy numbers and also functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves state via their website, they are a tool for small businesses. The problem, these days, is that there are plenty of other e-mail devices offering even a lot more than Constant Contact, and also for a whole lot less money. For the quantity you pay with Constant Contact, you can discover yourself making use of much extra powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplified technique (it just features autoresponders).

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