Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising game considering that 1995. During that time, they’ve handled to become one of one of the most used email devices on the planet, after Mailchimp.

One thing I observed is that Constant Contact is really often the leading option for several other review sites. Naturally, I wonder to see if our in-depth analysis generates the same outcome.

You may have taken a look at the Constant Contact testimonials provided by customers online, also, as well as whilst they are quite positive, they might not offer you the whole picture. Our review of Constant Contact is based upon a systematic approach as well as uses our useful experience and also understanding of dozens of various other basic and also advanced marketing automation devices.

What makes them special is that they’ve included a number of attributes over the years that few of their rivals sporting activity, such as digital item downloads, event monitoring, consultation scheduling as well as social projects. These all add to the varied list of e-mail choices available, in addition to automations as well as repeating e-newsletters.

Constant Contact brag a marketplace with around 400 applications as well as assimilations that deal with even one of the most specific niche of items. In spite of these showy numbers and also functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s outs & ins and also check.
Find out below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, yet their prices aren’t one of the most budget-friendly, specifically when you consider that their features just aren’t that progressed. Strategies start from $9.99/ month, but this only permits 500 clients, as well as prices increase rather sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our complete rates guide

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite special hereof, being one of minority e-mail advertising tools to enable you to manage event enrollments, invites, and also tickets . Keep in mind that this attribute features its own fees: 5.4% + $0.80 for each ticket offered or transaction carried out.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it charges, Constant Contact doesn’t provide one of the most advanced automations. While they do use activated campaigns, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll discover that various other much cheaper tools provide comparable levels of automation– MailerLite and also Sendinblue.

Ranking details


Relieve of Use

Generally it’s simple to navigate, though a little bit dull-looking. You can reach most locations within a number of clicks, though as they’ve included more performance, some points have actually come to be a little covert, as an example, automations.

E-newsletter Creation


The editor is quick, yet light on attributes, specifically in the designing department. Besides that it’s simple to collaborate with.



This is extremely standard, only permitting you to place easy greetings or call details. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, basic automations, persisting newsletters, A/B screening, event enrollments, surveys, surveys as well as vouchers .

Option and Flexibility of Template Designs

Okay. There are about 200 (!) templates to choose from, with differing levels of high quality (some are decent, while others look a little standard and also outdated). You can additionally start from scratch, as well as utilize a convenient function called ‘Brand your email’ to auto-generate a layout based on your web site’s shades as well as logo design.

Email Marketing Automation

It additionally creates pre-defined contact segments based on your clients’ interactions with your on the internet shop (e.g. repeat, lapsed as well as potential consumers). Automations based on call triggers (e.g. email opens, clicks) are likewise available.

Checklist Management

You can create sectors from contact task, checklist membership, get in touch with information, tags, or ecommerce task. You can also produce a sector from your contact insights as well as tag get in touches with based on call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, and it simply uses a description box, fundamental field alternatives (which you can not include in) and afterwards a checklist, or listings, that individuals can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute as well terribly, getting to the most popular email providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports as well as Analysis

In addition to basic open and also click records, spam, bounce and also unsubscribe rates are also offered. You additionally obtain click warm maps, and some beneficial summary records such as open and click trends, opens up by tool, % of get in touches with engaged, and the majority of successful subject line.


Below’s where it obtains a little bit hirsute. The site and the device are just offered in English. You can choose to change several of the non-editable e-mail areas (e.g. footer as well as personal privacy policy message) to one of 10 languages offered, mostly European. Assistance and the data base is readily available in 4 languages. Slightly confusing, yet at the very least there’s some effort to sustain multilingual individuals as well as target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t offered, however, there is a feature to inspect the e-mail for errors (missing web links, placeholder text that hasn’t been upgraded, etc). There’s likewise a tool that permits you to sneak peek exactly how emails will search for certain recipients, although this didn’t seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and afterwards feel bitter. They are relocated into a put on hold bounce category if it happens once more. They have actually a ‘ advised for removal’ filter offered to check out these, but do not eliminate them automatically.



Import/export offered although it’s not as uncomplicated as it could be– you need to first make it possible for sophisticated e-mail authorizations under Account Settings.

Storage space readily available for information and pictures


All strategies feature unlimited storage.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Various degrees of account gain access to


The Account Owner can likewise designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a large quantity of integrations as well as applications , nearly 400.

Landing Page Builder


This is only offered using their form contractor, and also it’s extremely standard. Instead, we would certainly suggest these totally free landing page builders.

Customer Support

3.5/ 5.

There are several channels of support, consisting of online conversation, phone assistance, a knowledge base as well as community-based assistance. However, I located that the conversation and also phone assistance weren’t constantly available, which was a little irritating. When I was able to get hold of conversation support, nevertheless, I did locate them to be receptive and beneficial . Keep in mind that you’ll require to call order to cancel your subscription, which is rather irritating.

Overall rating.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of packages. The major issue right here, however, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves state via their website, they are a device for local business. And also, thus, it’s worth examining them on these terms. As stated above, they definitely have sufficient of the essentials covered to satisfy most small businesses, as well as if it were as basic as that after that we ‘d advise them extra extremely.

The concern, these days, is that there are plenty of other e-mail tools providing even more than Constant Contact, and for a great deal less cash. This includes not just features, but additionally user experience. For the amount you pay with Constant Contact, you could find on your own using a lot a lot more effective devices such as ActiveCampaign and also GetResponse.

And also with current enhancements to automations as well as coverage, and also the addition of new features like a website building contractor, it does look like they’re making an initiative to boost the product. Their absence of innovative features makes it tough to advise them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly claim that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simplistic method (it just features autoresponders). They likewise provide robust reports and also analysis tools. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising tools on the marketplace. It’s available in 6 languages as well as includes innovative automation options as well as a built-in CRM.
  • GetResponse is a solid choice. It includes several advanced features (e.g. a webinar tool), supplies and also has exceptional automations among the most effective spam and also design screening tools we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the most effective choices to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d like to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be much better off taking a look at any one of these CRMs for local business, which will be far more inexpensive. There are even lots of outstanding free CRMs to select from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software application for small companies. It safely shops your customer information and also uses a secure means to handle your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

In spite of these flashy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate with their site, they are a device for small companies. The problem, these days, is that there are lots of various other email tools supplying also extra than Constant Contact, and for a whole lot much less money. For the quantity you pay with Constant Contact, you could locate yourself using much extra powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and also it can’t be contrasted to Constant Contact’s simplified technique (it just features autoresponders).

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