Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing video game considering that 1995. Throughout that time, they’ve taken care of to become one of one of the most previously owned e-mail devices in the world, after Mailchimp.

One point I noticed is that Constant Contact is very usually the leading selection for many various other testimonial web sites. Normally, I am curious to see if our thorough analysis generates the exact same result.

You might have taken a look at the Constant Contact evaluations supplied by individuals online, as well, as well as whilst they are rather favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based upon a methodical method as well as utilizes our practical experience as well as knowledge of dozens of other basic and innovative advertising automation devices.

What makes them special is that they’ve added numerous functions for many years that few of their rivals sport, such as digital product downloads, occasion administration, visit scheduling and social projects. These all add to the varied listing of e-mail choices readily available, along with automations and reoccuring newsletters.

Constant Contact boast a market with around 400 apps as well as assimilations that deal with even the most niche of items. Yet despite these flashy numbers and also functions, interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. Sufficient factor for us to take a better check out Constant Contact’s ins & outs and examine if it’s still appropriate in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is directed towards small companies, however their prices aren’t one of the most cost effective, particularly when you take into consideration that their features just aren’t that progressed. Strategies begin with $9.99/ month, but this only allows for 500 subscribers, as well as costs rise pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our full rates overview

Cons as well as pros


Is Constant Contact the appropriate newsletter service for you?

Advised if:

You run events:

Constant Contact is quite one-of-a-kind in this regard, being among minority email advertising devices to allow you to manage occasion invites, tickets, and also registrations . Keep in mind that this function features its own costs: 5.4% + $0.80 for every ticket sold or purchase conducted.

Not recommended if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact doesn’t use the most sophisticated automations. While they do provide triggered projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll locate that other more affordable tools offer similar degrees of automation– MailerLite as well as Sendinblue, for example.

Score information


Relieve of Use

Typically it’s very easy to browse, though a little bit dull-looking. You can reach many places within a couple of clicks, though as they’ve added more functionality, some points have actually come to be a little hidden, for instance, automations.

E-newsletter Creation


The editor is quick, yet light on attributes, particularly in the designing division. Apart from that it’s very easy to deal with.


of course

This is extremely fundamental, only allowing you to place easy greetings or call details. There is no if/then/else logic offered.

Email types

Classic, autoresponders, standard automations, reoccuring e-newsletters, A/B screening, occasion enrollments, promo codes, surveys and polls .

Option and Flexibility of Template Designs

Not negative. You can additionally begin from scrape, and also use a useful attribute called ‘Brand your email’ to auto-generate a template based on your site’s colors as well as logo design.

Email Marketing Automation

It additionally generates pre-defined call sections based on your consumers’ communications with your on the internet store (e.g. repeat, lapsed and also possible consumers). Automations based on get in touch with triggers (e.g. email opens, clicks) are also available.

Checklist Management

You can develop segments from contact task, listing subscription, call information, tags, or ecommerce activity. You can likewise produce a sector from your get in touch with insights and also tag contacts based upon get in touch with field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the type, and it merely provides a summary box, basic field alternatives (which you can not add to) and then a list, or lists, that people can examine to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out also terribly, reaching the most preferred e-mail providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and also Analysis

Along with standard open as well as click records, spam, bounce as well as unsubscribe rates are additionally offered. You also obtain click warm maps, and also some helpful overview reports such as open and also click trends, opens by device, % of get in touches with involved, and also a lot of successful subject line. You can likewise compare projects. Progressed tracking such as social monitoring isn’t readily available.


Here’s where it obtains a little bit hairy. The site and also the tool are only available in English. You can select to transform a few of the non-editable e-mail sections (e.g. footer as well as privacy policy message) to one of 10 languages offered, mainly European. Support and also the knowledge base is readily available in 4 languages. Somewhat confusing, however at least there’s some effort to support multilingual customers as well as target markets.

More Features

Spam- as well as Design-Testing

Spam screening isn’t available, nonetheless, there is a function to check the email for mistakes (missing links, placeholder message that hasn’t been updated, and so on). There’s likewise a tool that permits you to sneak peek how emails will try to find specific recipients, although this didn’t appear to function when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on short-term hold for 15 days, and afterwards frown at. They are relocated right into a put on hold bounce classification if it occurs again. They have actually a ‘ suggested for elimination’ filter available to view these, but do not remove them automatically.



Import/export available although it’s not as uncomplicated as maybe– you need to initially enable advanced email authorizations under Account Settings.

Storage offered for data and pictures


All strategies come with unrestricted storage space.

Pro Features


of course

SPF as well as DKIM are sustained.

Own Domain


Various degrees of account gain access to


The Account Owner can additionally designate roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a large amount of applications as well as combinations , virtually 400.

Touchdown Page Builder


This is only readily available using their form home builder, as well as it’s really standard. Rather, we would certainly advise these free touchdown web page builders.

Consumer Support

3.5/ 5.

There are a number of channels of support, including online conversation, phone assistance, a knowledge base and community-based support. I located that the chat as well as phone support weren’t always readily available, which was a little discouraging. When I had the ability to acquire chat support, nonetheless, I did discover them to be responsive and also useful . Remember that you’ll require to call order to terminate your membership, which is rather irritating.

General ranking.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of the boxes. The main problem right here, however, is that they’re asking a costs cost for a sub-premium product.

Final thought.

As Constant Contact themselves restate through their site, they are a device for local business. And, as such, it’s worth examining them on these terms. As mentioned above, they definitely have enough of the basics covered to please most small companies, and also if it were as easy as that then we ‘d suggest them much more highly.

The concern, nowadays, is that there are lots of other email devices supplying much more than Constant Contact, as well as for a great deal less money. This consists of not only features, however likewise customer experience. Actually, for the quantity you pay with Constant Contact, you can find yourself making use of a lot more powerful devices such as ActiveCampaign and also GetResponse.

And also with recent improvements to automations and coverage, as well as the addition of brand-new attributes like a web site builder, it does look like they’re making an initiative to boost the item. Their lack of advanced features makes it tough to advise them over others at this price point.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly declare that there might be various other interests at play there.

Attempt Constant Contact now for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before tried, and also it can not be compared to Constant Contact’s simple technique (it just includes autoresponders). They likewise supply durable reports as well as analysis tools. They are also more affordable than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail marketing tools on the market. It’s available in 6 languages and includes innovative automation alternatives and a integrated CRM.
  • GetResponse is a strong alternative. It includes several innovative attributes (e.g. a webinar device), has exceptional automations as well as offers among the very best spam and design testing tools we’ve ever utilized. That’s why Constant Contact falls short when compared to GetResponse.

We have a thorough overview with the most effective options to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly such as to get involved in the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be far better off taking a look at any of these CRMs for local business, which will be far more economical. There are even lots of superb free CRMs to select from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to terminate your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software program for small companies. It securely stores your client data and offers a secure method to handle your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are constantly excellent in our bi-annual deliverability tests.

In spite of these showy numbers and also features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate with their website, they are a device for little companies. The problem, these days, is that there are lots of other email tools supplying also much more than Constant Contact, as well as for a whole lot less money. For the quantity you pay with Constant Contact, you could find on your own utilizing much a lot more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simplistic technique (it just features autoresponders).

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