Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing game since 1995. During that time, they’ve handled to turn into one of one of the most previously owned email tools in the world, after Mailchimp.

Something I discovered is that Constant Contact is very typically the top option for numerous various other evaluation web sites. Naturally, I am curious to see if our in-depth analysis produces the same outcome.

You might have checked out the Constant Contact evaluations provided by users online, also, and whilst they are rather favorable, they may not give you the whole picture. Our testimonial of Constant Contact is based on a methodical strategy and utilizes our useful experience and knowledge of loads of other simple and sophisticated advertising and marketing automation tools.

What makes them unique is that they’ve added a number of attributes for many years that few of their competitors sport, such as digital item downloads, event monitoring, appointment organizing as well as social campaigns. These all include in the varied checklist of email choices offered, along with automations and recurring newsletters.

Constant Contact brag a marketplace with around 400 applications as well as integrations that deal with even the most niche of items. Yet despite these showy numbers and also attributes, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a better check out Constant Contact’s ins & outs as well as examine if it’s still pertinent in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, yet their prices aren’t the most economical, specifically when you think about that their features just aren’t that progressed. Plans begin with $9.99/ month, but this only allows for 500 subscribers, as well as costs climb pretty greatly after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our complete rates overview

Pros and Cons


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather special hereof, being just one of the few email marketing devices to enable you to manage event registrations, tickets, and also invitations . Bear in mind that this feature features its own charges: 5.4% + $0.80 for each and every ticket marketed or purchase performed.

Not suggested if:

You need sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact does not use one of the most innovative automations. While they do supply triggered campaigns, autoresponders as well as abandoned cart projects (for Shopify only), you’ll locate that other much less expensive tools provide comparable degrees of automation– MailerLite as well as Sendinblue.

Score information


Relieve of Use

Usually it’s easy to navigate, though a bit dull-looking. You can reach the majority of areas within a couple of clicks, though as they’ve included much more functionality, some points have actually become a little covert, for example, automations.

Newsletter Creation


The editor is quick, yet light on features, particularly in the styling department. In addition to that it’s very easy to work with.



This is extremely basic, only permitting you to put basic introductions or get in touch with details. There is no if/then/else logic readily available.

Email types

Timeless, autoresponders, standard automations, persisting e-newsletters, A/B testing, event registrations, coupons, surveys and studies .

Choice and Flexibility of Template Designs

Not poor. You can additionally start from scrape, as well as make use of a helpful function called ‘Brand your email’ to auto-generate a template based on your site’s colors and logo.

Email Marketing Automation

It additionally generates pre-defined contact sections based on your clients’ communications with your on-line store (e.g. repeat, lapsed as well as possible customers). Automations based on call triggers (e.g. email opens up, clicks) are also offered.

Listing Management

You can produce sectors from call activity, list membership, get in touch with information, tags, or ecommerce activity. You can also develop a sector from your contact insights and also tag get in touches with based on get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, as well as it just provides a description box, basic field choices (which you can not include in) and after that a list, or lists, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not perform also severely, reaching one of the most preferred e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records and Analysis

In addition to typical open and also click records, spam, bounce and unsubscribe rates are additionally offered. You likewise obtain click warmth maps, as well as some valuable introduction records such as open as well as click patterns, opens up by tool, % of calls engaged, and also the majority of effective subject line.


Here’s where it gets a bit hairy. The site as well as the device are just offered in English. You can choose to transform a few of the non-editable e-mail sections (e.g. footer and also personal privacy policy message) to among 10 languages available, mostly European. Assistance and also the data base is available in 4 languages. Slightly confusing, but at the very least there’s some effort to sustain multilingual customers and also audiences.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a attribute to inspect the e-mail for errors (missing web links, placeholder message that hasn’t been updated, and so on). There’s also a device that enables you to sneak peek just how emails will look for details recipients, although this really did not seem to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on temporary hold for 15 days, and afterwards dislike. They are relocated into a put on hold bounce group if it occurs again. They have a ‘recommended for elimination’ filter available to check out these, but don’t eliminate them immediately.


of course

Import/export offered although it’s not as simple as maybe– you need to initially enable advanced e-mail approvals under Account Settings.

Storage available for information as well as images


All plans feature endless storage.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Various levels of account gain access to

of course

The Account Owner can likewise designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous quantity of applications and also integrations , nearly 400.

Touchdown Page Builder

of course

This is just readily available via their kind home builder, as well as it’s extremely standard. Rather, we ‘d suggest these free landing page building contractors.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of real-time chat, phone assistance, a knowledge base as well as community-based support. I located that the conversation and phone assistance weren’t always readily available, which was a little aggravating.

General ranking.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of packages. The major issue below, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves restate with their site, they are a tool for small companies. And also, as such, it’s worth assessing them on these terms. As stated over, they certainly have sufficient of the fundamentals covered to satisfy most small companies, and if it were as straightforward as that then we ‘d advise them more extremely.

The issue, nowadays, is that there are lots of other email tools providing even more than Constant Contact, and also for a lot less money. This includes not only includes, but likewise individual experience. Actually, for the amount you pay with Constant Contact, you could find yourself using far more effective tools such as ActiveCampaign and also GetResponse.

As well as with current improvements to automations and coverage, and also the addition of brand-new attributes like a internet site home builder, it does look like they’re making an initiative to boost the product. Their lack of sophisticated functions makes it challenging to suggest them over others at this price factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly claim that there may be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplistic technique (it only includes autoresponders). They also supply robust reports and evaluation devices. They are even less costly than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail advertising and marketing tools on the market. It’s readily available in 6 languages as well as comes with advanced automation choices as well as a integrated CRM.
  • GetResponse is a strong alternative. It includes several sophisticated functions (e.g. a webinar device), offers and also has superb automations among the best spam and also style screening devices we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the very best choices to Constant Contact, check it out here. You can additionally try our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d such as to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be better off taking a look at any of these CRMs for small businesses, which will certainly be even more cost effective. There are also lots of superb free CRMs to select from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software application for small businesses. It securely shops your consumer information and also provides a safe and secure method to manage your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability tests.

Regardless of these flashy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate with their website, they are a device for tiny organizations. The concern, these days, is that there are lots of other email tools providing also much more than Constant Contact, as well as for a great deal much less cash. For the amount you pay with Constant Contact, you might discover on your own using much more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplified technique (it just features autoresponders).

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