Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail marketing video game considering that 1995. During that time, they’ve managed to become one of one of the most pre-owned e-mail devices worldwide, after Mailchimp.

Something I discovered is that Constant Contact is very frequently the top option for several various other review websites. Normally, I am curious to see if our thorough evaluation produces the exact same result.

You may have checked out the Constant Contact reviews provided by customers online, as well, and also whilst they are rather favorable, they might not provide you the whole picture. Our testimonial of Constant Contact is based on a methodical technique as well as utilizes our practical experience as well as understanding of dozens of various other straightforward and advanced advertising automation tools.

What makes them unique is that they’ve included several features for many years that few of their competitors sporting activity, such as digital item downloads, event monitoring, visit scheduling and also social projects. These all contribute to the diverse listing of email alternatives offered, in addition to automations and persisting e-newsletters.

Constant Contact boast a industry with around 400 applications and integrations that deal with also the most particular niche of products. Regardless of these fancy numbers and also functions, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Sufficient factor for us to take a closer consider Constant Contact’s outs & ins and examine if it’s still appropriate in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is guided towards local business, but their costs aren’t the most cost effective, especially when you consider that their attributes just aren’t that progressed. Strategies begin with $9.99/ month, yet this only allows for 500 customers, as well as costs climb pretty dramatically afterwards.

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Constant Contact screenshots

Constant Contact Pricing

> Compare rates with our expense calculator

> Find out more about Constant Contact’s plans in our total rates overview

Pros and Cons


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run events:

Constant Contact is rather distinct hereof, being among minority email marketing tools to enable you to take care of occasion registrations, invites, and tickets . Remember that this function includes its very own costs: 5.4% + $0.80 for every ticket marketed or purchase performed.

Not advised if:

You need innovative automation:

Surprisingly, for the premium it charges, Constant Contact does not provide the most advanced automations. While they do supply set off campaigns, autoresponders and abandoned cart projects (for Shopify just), you’ll find that various other much cheaper tools use similar levels of automation– MailerLite and also Sendinblue.

Ranking details


Ease of Use

Typically it’s simple to browse, though a bit dull-looking. You can reach a lot of locations within a number of clicks, though as they’ve added a lot more capability, some points have actually become a little surprise, for example, automations.

Newsletter Creation


The editor is fast, however light on attributes, particularly in the designing division. In addition to that it’s very easy to work with.



This is really basic, just allowing you to put easy greetings or get in touch with information. There is no if/then/else logic offered.

Email kinds

Timeless, autoresponders, basic automations, repeating newsletters, A/B testing, occasion enrollments, studies, discount coupons and surveys .

Choice as well as Flexibility of Template Designs

Not poor. You can likewise begin from scratch, as well as make use of a convenient feature called ‘Brand your e-mail’ to auto-generate a template based on your site’s shades and logo design.

Email Marketing Automation

It additionally generates pre-defined contact segments based on your customers’ communications with your on the internet store (e.g. repeat, expired and also prospective clients). Automations based on contact triggers (e.g. email opens, clicks) are additionally offered.

Listing Management

You can create sectors from call task, list subscription, get in touch with information, tags, or ecommerce task. You can additionally develop a segment from your contact understandings and also tag contacts based on contact field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the kind, as well as it simply offers a description box, fundamental field choices (which you can’t include in) and then a listing, or listings, that individuals can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform also badly, reaching one of the most popular e-mail suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and Analysis

In addition to common open and click records, spam, bounce as well as unsubscribe prices are likewise offered. You also get click heat maps, and also some useful overview reports such as open and click trends, opens up by device, % of contacts engaged, and also a lot of successful subject line.


Here’s where it obtains a little bit unshaven. The website and also the device are just available in English. You can choose to change some of the non-editable e-mail sections (e.g. footer as well as personal privacy policy message) to among 10 languages available, primarily European. Assistance as well as the data base is readily available in 4 languages. Slightly confusing, yet at the very least there’s some initiative to support multilingual users and also target markets.

Further Features

Spam- and Design-Testing

Spam screening isn’t offered, nonetheless, there is a attribute to examine the email for errors (missing links, placeholder text that hasn’t been upgraded, etc). There’s also a tool that allows you to sneak peek how e-mails will certainly search for certain receivers, although this really did not appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are placed on momentary hold for 15 days, and afterwards dislike. They are relocated right into a put on hold bounce group if it takes place once again. They have a ‘recommended for elimination’ filter available to see these, but don’t eliminate them immediately.



Import/export available although it’s not as straightforward as it could be– you require to first allow innovative e-mail authorizations under Account Settings.

Storage available for data as well as photos


All strategies feature unrestricted storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Different levels of account accessibility

of course

The Account Owner can also assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a enormous amount of assimilations and applications , practically 400.

Touchdown Page Builder

of course

This is just available by means of their type contractor, as well as it’s extremely basic. Instead, we would certainly recommend these cost-free touchdown web page contractors.

Client Support

3.5/ 5.

There are a number of channels of assistance, consisting of live conversation, phone assistance, a understanding base and community-based assistance. I located that the chat and also phone assistance weren’t always offered, which was a little aggravating.

General score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks a lot of packages. The primary concern right here, though, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves state via their website, they are a tool for small companies. And also, because of this, it’s worth examining them on these terms. As stated above, they definitely have sufficient of the essentials covered to satisfy most small companies, as well as if it were as straightforward as that after that we would certainly suggest them much more extremely.

The issue, these days, is that there are a lot of other email devices providing even more than Constant Contact, as well as for a whole lot less cash. This includes not only features, but likewise individual experience. For the amount you pay with Constant Contact, you might locate yourself using a lot extra effective devices such as ActiveCampaign and also GetResponse.

And also with recent improvements to automations as well as coverage, as well as the addition of new features like a website contractor, it does look like they’re making an effort to enhance the product. Their absence of innovative functions makes it challenging to suggest them over others at this rate point.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly claim that there might be other interests at play there.

Attempt Constant Contact currently completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simplified method (it just includes autoresponders). They additionally provide durable records and analysis devices. In addition to that, they are even less costly than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising devices on the market. It’s available in 6 languages and features advanced automation alternatives and also a integrated CRM.
  • GetResponse is a strong option. It comes with many innovative features (e.g. a webinar tool), offers and has exceptional automations one of the best spam as well as design screening devices we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth guide with the best options to Constant Contact, check it out here. You can additionally try out our Smart Finder to see which newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to get into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for small companies, which will certainly be much more cost effective. There are also lots of exceptional free CRMs to choose from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail marketing software program for small companies. It securely shops your customer information and also uses a safe method to manage your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are regularly good in our bi-annual deliverability examinations.

Despite these flashy numbers and functions, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat via their website, they are a device for tiny services. The concern, these days, is that there are lots of other e-mail devices supplying even more than Constant Contact, and for a great deal much less money. For the quantity you pay with Constant Contact, you can discover on your own utilizing a lot more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simplified approach (it just includes autoresponders).

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