Constant Contact - Create Email Marketing Campaigns Like a Pro

Can Constant Contact Track Email Forwarding

Constant Contact have actually remained in the email advertising game because 1995. Throughout that time, they’ve taken care of to turn into one of the most pre-owned e-mail devices in the world, after Mailchimp.

Something I observed is that Constant Contact is really usually the leading choice for many other evaluation websites. Normally, I wonder to see if our detailed analysis generates the exact same result.

You may have checked out the Constant Contact reviews used by customers online, also, as well as whilst they are rather positive, they may not provide you the whole picture. Our review of Constant Contact is based on a systematic strategy and also uses our functional experience and also knowledge of dozens of various other basic and advanced marketing automation tools.

What makes them unique is that they’ve included several attributes throughout the years that few of their competitors sport, such as digital product downloads, event monitoring, consultation scheduling as well as social projects. These all contribute to the varied checklist of e-mail choices offered, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a market with around 400 apps as well as combinations that accommodate even one of the most niche of items. Yet regardless of these fancy numbers and features, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a better look at Constant Contact’s ins & outs as well as inspect.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, but their costs aren’t one of the most budget friendly, particularly when you think about that their features simply aren’t that progressed. Strategies begin with $9.99/ month, but this just permits 500 clients, as well as prices climb rather sharply afterwards.

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Constant Contact Pricing

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Cons and pros


Is Constant Contact the ideal e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is rather one-of-a-kind hereof, being just one of minority email advertising tools to enable you to handle occasion tickets, enrollments, as well as invites . Remember that this feature features its very own charges: 5.4% + $0.80 for each ticket offered or transaction performed.

Not suggested if:

You need sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t provide one of the most innovative automations. While they do supply caused campaigns, autoresponders and abandoned cart campaigns (for Shopify only), you’ll discover that other much less costly devices provide similar levels of automation– MailerLite and also Sendinblue.

Rating information


Reduce of Use

Usually it’s very easy to navigate, though a bit dull-looking. You can get to a lot of places within a number of clicks, though as they’ve added a lot more performance, some things have actually become a little concealed, for instance, automations.

E-newsletter Creation


The editor is quick, but light on functions, especially in the styling department. Apart from that it’s very easy to deal with.



This is extremely basic, only permitting you to place straightforward greetings or contact details. There is no if/then/else reasoning offered.

Email types

Classic, autoresponders, fundamental automations, reoccuring e-newsletters, A/B screening, event registrations, vouchers, surveys and studies .

Choice and also Flexibility of Template Designs

Not bad. There are about 200 (!) themes to select from, with differing degrees of high quality (some are decent, while others look a little fundamental as well as dated). You can also start from scratch, and also utilize a convenient function called ‘Brand your email’ to auto-generate a theme based upon your website’s shades and also logo.

Email Marketing Automation

They supply autoresponders and also deserted cart campaigns for Shopify and also WooCommerce. It likewise creates pre-defined contact sectors based on your consumers’ communications with your online shop (e.g. repeat, expired as well as possible customers). Automations based on call triggers (e.g. email opens, clicks) are likewise available. It’s worth noting that the automations aren’t one of the most adaptable, as you can not really incorporate problems and activities as you can in several other tools.

Checklist Management

You can create sections from get in touch with task, list membership, get in touch with details, tags, or ecommerce task. You can also produce a segment from your get in touch with insights and also tag get in touches with based on get in touch with field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, and it merely supplies a description box, standard area options (which you can’t contribute to) and afterwards a checklist, or checklists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not execute too severely, getting to one of the most popular email providers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Records and Analysis

In addition to conventional open and also click records, spam, bounce as well as unsubscribe rates are additionally readily available. You likewise get click warm maps, as well as some useful overview reports such as open and click fads, opens by gadget, % of contacts involved, and also many successful subject line.


Below’s where it gets a little bit hirsute. The site as well as the device are only available in English. You can pick to transform some of the non-editable email sections (e.g. footer and also privacy plan text) to among 10 languages readily available, mostly European. Support and the knowledge base is offered in 4 languages. A little complicated, yet a minimum of there’s some effort to support multilingual customers and audiences.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t available, nonetheless, there is a feature to examine the e-mail for errors ( missing out on links, placeholder text that hasn’t been upgraded, etc). There’s likewise a device that allows you to sneak peek how emails will certainly search for particular receivers, although this really did not seem to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are put on temporary hold for 15 days, and then dislike. If it happens once more, they are moved right into a suspended bounce classification. They have actually a ‘ suggested for removal’ filter offered to check out these, however don’t eliminate them instantly.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you require to initially enable sophisticated email approvals under Account Settings.

Storage space offered for information as well as images


All plans include unlimited storage space.

Pro Features



SPF and also DKIM are supported.

Own Domain


Various degrees of account access

of course

The Account Owner can additionally designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a substantial amount of combinations as well as apps , practically 400.

Touchdown Page Builder


This is just available using their kind builder, and it’s very standard. Rather, we ‘d suggest these cost-free touchdown page builders.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of real-time chat, phone assistance, a understanding base and community-based assistance. I discovered that the conversation and also phone assistance weren’t always readily available, which was a little aggravating.

General score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks most of packages. The main issue right here, however, is that they’re asking a costs price for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate via their site, they are a tool for small businesses. As well as, thus, it’s worth examining them on these terms. As stated above, they absolutely have enough of the essentials covered to satisfy most local business, and also if it were as straightforward as that then we ‘d suggest them a lot more extremely.

The concern, these days, is that there are lots of other e-mail tools using a lot more than Constant Contact, and also for a lot much less cash. This includes not just features, yet likewise customer experience. For the amount you pay with Constant Contact, you could locate yourself utilizing much more powerful tools such as ActiveCampaign and also GetResponse.

And also with current enhancements to automations and reporting, as well as the enhancement of brand-new features like a internet site contractor, it does look like they’re making an initiative to boost the product. Their absence of advanced functions makes it difficult to advise them over others at this price factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly declare that there could be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simplistic strategy (it only features autoresponders). They likewise provide durable reports as well as analysis tools. On top of that, they are also less expensive than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail advertising and marketing tools on the marketplace. It’s offered in 6 languages and also includes advanced automation options and a integrated CRM.
  • GetResponse is a solid option. It features several innovative features (e.g. a webinar tool), has excellent automations as well as provides one of the very best spam and layout testing tools we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the best alternatives to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you would certainly such as to get involved in the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much far better off taking a appearance at any of these CRMs for tiny services, which will be far much more budget friendly. There are even lots of excellent cost-free CRMs to select from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software for small companies. It securely stores your client data and also offers a safe and secure method to manage your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

Regardless of these fancy numbers and attributes, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state with their website, they are a device for tiny organizations. The issue, these days, is that there are plenty of other e-mail tools providing even more than Constant Contact, and also for a great deal much less cash. For the quantity you pay with Constant Contact, you could locate on your own utilizing a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplistic technique (it just includes autoresponders).

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