Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email marketing game given that 1995. Throughout that time, they’ve managed to become one of the most pre-owned e-mail tools in the world, after Mailchimp.

Something I noticed is that Constant Contact is really often the top choice for many various other evaluation sites. Normally, I am curious to see if our detailed analysis produces the exact same end result.

You might have checked out the Constant Contact testimonials used by individuals online, too, and also whilst they are quite positive, they may not offer you the whole picture. Our review of Constant Contact is based on a systematic method and also utilizes our useful experience and also understanding of dozens of other basic as well as advanced advertising automation tools.

What makes them special is that they’ve added numerous functions for many years that few of their rivals sport, such as electronic item downloads, event administration, appointment scheduling and social projects. These all contribute to the diverse listing of email alternatives readily available, along with automations and recurring newsletters.

Constant Contact brag a marketplace with around 400 applications and assimilations that cater to also one of the most niche of items. Yet regardless of these fancy numbers and attributes, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s outs & ins as well as examine.
Discover below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, yet their prices aren’t one of the most budget-friendly, specifically when you consider that their attributes just aren’t that progressed. Plans start from $9.99/ month, however this only allows for 500 customers, and prices rise quite dramatically after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our complete pricing overview

Cons and pros


Is Constant Contact the right newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is fairly one-of-a-kind in this regard, being one of minority e-mail advertising and marketing tools to enable you to handle event enrollments, invites, as well as tickets . Remember that this feature comes with its own costs: 5.4% + $0.80 for each ticket marketed or purchase carried out.

Not recommended if:

You need advanced automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t use one of the most innovative automations. While they do supply activated projects, autoresponders and also deserted cart projects (for Shopify just), you’ll locate that other more affordable tools use similar degrees of automation– MailerLite as well as Sendinblue, for instance.

Rating details


Ease of Use

Typically it’s very easy to browse, though a bit dull-looking. You can reach a lot of areas within a number of clicks, though as they’ve added more capability, some points have actually come to be a little covert, for example, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, particularly in the styling department. Besides that it’s easy to collaborate with.



This is very fundamental, just permitting you to put simple greetings or call details. There is no if/then/else reasoning readily available.

Email kinds

Classic, autoresponders, fundamental automations, reoccuring newsletters, A/B testing, event enrollments, polls, discount coupons and studies .

Choice and also Flexibility of Template Designs

Not bad. There are around 200 (!) templates to choose from, with varying levels of quality (some are good, while others look a little fundamental and also outdated). You can also go back to square one, as well as use a helpful attribute called ‘Brand your e-mail’ to auto-generate a template based upon your internet site’s shades and logo.

Email Marketing Automation

It likewise generates pre-defined contact segments based on your consumers’ interactions with your online store (e.g. repeat, expired and prospective clients). Automations based on call triggers (e.g. e-mail opens, clicks) are also available.

Checklist Management

You can develop sections from call activity, listing subscription, get in touch with information, tags, or ecommerce activity. You can additionally produce a sector from your contact insights and also tag calls based on contact field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, and also it merely provides a summary box, fundamental field options (which you can not add to) and after that a list, or listings, that people can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute as well terribly, reaching one of the most preferred email suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and also Analysis

In addition to typical open and also click records, spam, bounce and also unsubscribe prices are additionally available. You also obtain click warm maps, as well as some valuable overview reports such as open and also click patterns, opens by device, % of calls involved, as well as the majority of effective subject line. You can additionally compare campaigns. Nevertheless, advanced tracking such as social tracking isn’t offered.


Right here’s where it obtains a bit hirsute. The website and also the device are only offered in English. You can select to transform several of the non-editable email areas (e.g. footer as well as personal privacy policy message) to among 10 languages readily available, primarily European. Support as well as the knowledge base is available in 4 languages. Somewhat confusing, however at the very least there’s some initiative to support multilingual customers as well as audiences.

More Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a function to check the email for mistakes ( missing out on links, placeholder text that hasn’t been updated, and so on). There’s likewise a tool that enables you to sneak peek just how emails will certainly try to find specific recipients, although this really did not seem to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on short-term hold for 15 days, and then resent. They are moved right into a put on hold bounce category if it happens again. They have a ‘recommended for elimination’ filter offered to check out these, however don’t remove them immediately.


of course

Import/export offered although it’s not as uncomplicated as maybe– you require to first enable advanced e-mail consents under Account Settings.

Storage space available for information and also pictures


All plans come with endless storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Different levels of account gain access to


The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a large amount of assimilations as well as applications , nearly 400.

Touchdown Page Builder


This is just readily available by means of their kind contractor, and it’s very basic. Instead, we would certainly advise these totally free landing page building contractors.

Client Support

3.5/ 5.

There are numerous channels of assistance, consisting of live conversation, phone assistance, a knowledge base as well as community-based support. Nevertheless, I discovered that the chat and phone support weren’t always offered, which was a little discouraging. When I had the ability to acquire chat support, nonetheless, I did locate them to be receptive and also useful . Bear in mind that you’ll need to call order to terminate your registration, which is pretty aggravating.

Total ranking.

3.6/ 5.

For a standard email device, Constant Contact ticks a lot of packages. The primary concern here, though, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves restate through their website, they are a tool for small companies. And also, as such, it’s worth reviewing them on these terms. As stated over, they most definitely have sufficient of the basics covered to satisfy most small businesses, as well as if it were as simple as that after that we ‘d recommend them more very.

The issue, these days, is that there are plenty of other e-mail tools supplying even more than Constant Contact, as well as for a lot less money. This includes not only features, but likewise user experience. For the quantity you pay with Constant Contact, you can discover on your own using a lot more effective devices such as ActiveCampaign and also GetResponse.

And with recent improvements to automations as well as coverage, and the enhancement of new functions like a site builder, it does look like they’re making an effort to improve the product. Their absence of innovative attributes makes it tough to advise them over others at this price factor.

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly declare that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever attempted, and also it can not be contrasted to Constant Contact’s simplified method (it only features autoresponders). They also offer durable reports and also analysis devices. They are also less costly than Constant Contact.
  • Sendinblue is among the cheapest all-in-one e-mail advertising tools on the marketplace. It’s readily available in 6 languages and features sophisticated automation options as well as a built-in CRM.
  • GetResponse is a solid option. It features lots of innovative features (e.g. a webinar device), has excellent automations and supplies one of the most effective spam as well as layout screening tools we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the best options to Constant Contact, check it out below. You can likewise experiment with our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d such as to get into the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you would certainly be a lot far better off taking a look at any of these CRMs for little services, which will certainly be much a lot more affordable. There are also plenty of superb complimentary CRMs to select from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software for small companies. It safely shops your consumer data and also provides a protected way to handle your customers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability examinations.

Regardless of these showy numbers as well as attributes, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a tool for tiny services. The issue, these days, is that there are plenty of various other e-mail tools using even more than Constant Contact, and also for a lot less cash. For the amount you pay with Constant Contact, you could discover yourself making use of a lot extra effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simple method (it just includes autoresponders).

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