Constant Contact - Create Email Marketing Campaigns Like a Pro

Chris Monaco Constant Contact

Constant Contact have been in the email marketing video game since 1995. During that time, they’ve handled to turn into one of one of the most secondhand email devices worldwide, after Mailchimp.

One point I observed is that Constant Contact is really frequently the top selection for lots of other review internet sites. Naturally, I am curious to see if our detailed evaluation creates the exact same end result.

You may have checked out the Constant Contact reviews supplied by users online, also, and also whilst they are rather positive, they might not give you the whole picture. Our review of Constant Contact is based upon a methodical technique and also utilizes our useful experience and also knowledge of dozens of various other straightforward and sophisticated advertising and marketing automation devices.

What makes them special is that they’ve added numerous features over the years that few of their rivals sport, such as digital item downloads, event management, appointment scheduling and social campaigns. These all add to the diverse checklist of email choices available, along with automations as well as recurring e-newsletters.

Constant Contact boast a market with around 400 applications and combinations that deal with also the most niche of products. Yet despite these flashy numbers and also attributes, interest in Constant Contact appears to be on the decline, at least according to Google Trends. Sufficient factor for us to take a closer look at Constant Contact’s ins & outs and inspect if it’s still relevant in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, but their rates aren’t the most budget-friendly, especially when you think about that their functions simply aren’t that progressed. Strategies begin with $9.99/ month, however this only allows for 500 subscribers, and costs rise rather greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our complete rates guide

Cons as well as pros


Is Constant Contact the right e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather one-of-a-kind in this regard, being among the few email advertising and marketing tools to allow you to manage occasion tickets, enrollments, as well as invites . Remember that this feature includes its very own costs: 5.4% + $0.80 for each and every ticket offered or deal carried out.

Not advised if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact does not use the most innovative automations. While they do supply set off projects, autoresponders and also deserted cart campaigns (for Shopify just), you’ll find that other more affordable devices use comparable levels of automation– MailerLite and also Sendinblue, as an example.

Ranking details


Alleviate of Use

Normally it’s simple to navigate, though a little bit dull-looking. You can get to many locations within a number of clicks, though as they’ve included much more functionality, some points have come to be a little surprise, as an example, automations.

E-newsletter Creation


The editor is fast, however light on functions, particularly in the designing department. Apart from that it’s simple to work with.



This is really basic, only enabling you to place easy greetings or contact information. There is no if/then/else reasoning offered.

Email kinds

Timeless, autoresponders, fundamental automations, reoccuring newsletters, A/B screening, occasion enrollments, polls, surveys and vouchers .

Option as well as Flexibility of Template Designs

Not negative. You can additionally start from scratch, as well as utilize a useful feature called ‘Brand your email’ to auto-generate a layout based on your web site’s shades and also logo design.

Email Marketing Automation

It additionally produces pre-defined get in touch with sectors based on your consumers’ communications with your on the internet store (e.g. repeat, lapsed and potential clients). Automations based on get in touch with triggers (e.g. email opens up, clicks) are additionally offered.

Listing Management

You can create sectors from get in touch with task, list membership, get in touch with information, tags, or ecommerce activity. You can also create a segment from your contact understandings and tag calls based on get in touch with area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and also it simply supplies a description box, basic area options (which you can not add to) and afterwards a list, or listings, that people can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform too severely, getting to one of the most prominent email service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports as well as Analysis

Along with typical open and also click records, spam, bounce as well as unsubscribe prices are additionally offered. You additionally obtain click warmth maps, and also some valuable overview reports such as open and click trends, opens by device, % of contacts involved, as well as many effective subject line. You can also contrast projects. Progressed tracking such as social monitoring isn’t readily available.


Here’s where it obtains a bit hairy. The website and the tool are only offered in English. You can pick to transform several of the non-editable e-mail sections (e.g. footer and also personal privacy policy text) to among 10 languages available, mainly European. Assistance and the knowledge base is offered in 4 languages. Slightly complicated, but a minimum of there’s some effort to sustain multilingual users and audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, however, there is a attribute to examine the email for mistakes (missing web links, placeholder message that hasn’t been updated, and so on). There’s also a device that allows you to preview just how emails will search for details receivers, although this really did not appear to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are positioned on temporary hold for 15 days, and then frown at. If it takes place once again, they are relocated right into a put on hold bounce classification. They have a ‘ suggested for elimination’ filter readily available to watch these, however don’t eliminate them instantly.



Import/export readily available although it’s not as simple as it could be– you require to initially enable innovative email approvals under Account Settings.

Storage available for photos and information


All strategies include limitless storage space.

Pro Features


of course

SPF as well as DKIM are sustained.

Own Domain


Various levels of account gain access to

of course

The Account Owner can likewise designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous amount of applications as well as integrations , almost 400.

Landing Page Builder

of course

This is just offered using their form builder, as well as it’s very fundamental. Rather, we would certainly suggest these totally free landing web page home builders.

Client Support

3.5/ 5.

There are a number of networks of assistance, including online conversation, phone assistance, a expertise base and community-based support. I found that the conversation as well as phone support weren’t constantly available, which was a little discouraging.

General ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of packages. The primary issue here, though, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves repeat with their site, they are a device for small companies. And also, because of this, it’s worth reviewing them on these terms. As mentioned above, they definitely have enough of the basics covered to please most small businesses, and also if it were as basic as that then we would certainly recommend them extra extremely.

The concern, these days, is that there are plenty of various other e-mail devices supplying a lot more than Constant Contact, and for a great deal much less cash. This consists of not just features, but additionally customer experience. For the amount you pay with Constant Contact, you can locate on your own making use of a lot extra effective devices such as ActiveCampaign and GetResponse.

As well as with current improvements to automations as well as coverage, as well as the addition of new attributes like a website home builder, it does look like they’re making an initiative to enhance the item. Their lack of sophisticated functions makes it challenging to advise them over others at this rate point.

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly claim that there might be various other rate of interests at play there.

Try Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simplistic approach (it just features autoresponders). They also supply robust reports and analysis devices. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one email advertising and marketing tools on the marketplace. It’s readily available in 6 languages as well as includes innovative automation choices and a built-in CRM.
  • GetResponse is a strong alternative. It includes many sophisticated functions (e.g. a webinar device), has excellent automations and supplies among the very best spam and design testing tools we’ve ever made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed guide with the very best alternatives to Constant Contact, check it out here. You can also check out our Smart Finder to see which e-newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d such as to get involved in the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. At $399/month, you ‘d be much far better off taking a look at any of these CRMs for tiny companies, which will certainly be much extra cost effective. There are also plenty of exceptional cost-free CRMs to select from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to cancel your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software program for small companies. It securely stores your customer information and also supplies a secure way to handle your customers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

Regardless of these flashy numbers as well as attributes, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state with their site, they are a device for little businesses. The concern, these days, is that there are lots of various other email devices offering even a lot more than Constant Contact, and for a lot much less money. For the quantity you pay with Constant Contact, you might locate yourself making use of a lot more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplistic technique (it only includes autoresponders).

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