Constant Contact - Create Email Marketing Campaigns Like a Pro

Christmas Gifts Background Constant Contact

Constant Contact have been in the email advertising video game since 1995. Throughout that time, they’ve taken care of to become one of one of the most secondhand email tools in the world, after Mailchimp.

One point I observed is that Constant Contact is very typically the top selection for many other evaluation websites. Normally, I am curious to see if our detailed evaluation creates the very same end result.

You could have looked into the Constant Contact reviews supplied by customers online, as well, as well as whilst they are quite favorable, they may not give you the whole picture. Our testimonial of Constant Contact is based on a systematic technique and also uses our useful experience and also expertise of dozens of various other simple as well as innovative advertising and marketing automation devices.

What makes them special is that they’ve added several features for many years that few of their competitors sporting activity, such as electronic product downloads, occasion administration, appointment organizing and also social campaigns. These all add to the diverse checklist of email options available, in addition to automations as well as repeating newsletters.

Constant Contact boast a market with around 400 applications and integrations that satisfy even one of the most niche of products. Yet regardless of these showy numbers as well as functions, passion in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s ins & outs and check.
Figure out listed below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, however their costs aren’t the most economical, especially when you take into consideration that their features simply aren’t that advanced. Plans start from $9.99/ month, but this just enables 500 customers, and also prices climb rather greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full rates overview

Cons and pros


Is Constant Contact the appropriate e-newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is fairly unique hereof, being just one of the few email advertising and marketing devices to permit you to handle event tickets, registrations, and invites . Bear in mind that this attribute features its own costs: 5.4% + $0.80 for each and every ticket offered or transaction conducted.

Not advised if:

You require innovative automation:

Remarkably, for the premium it bills, Constant Contact does not supply one of the most advanced automations. While they do provide triggered projects, autoresponders as well as abandoned cart projects (for Shopify just), you’ll locate that other much cheaper tools use similar levels of automation– MailerLite and Sendinblue, as an example.

Rating details


Reduce of Use

Normally it’s simple to navigate, though a little bit dull-looking. You can reach the majority of areas within a couple of clicks, though as they’ve included more functionality, some things have actually come to be a little hidden, for instance, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, especially in the designing division. Aside from that it’s easy to collaborate with.



This is very fundamental, just permitting you to place straightforward introductions or call details. There is no if/then/else logic readily available.

Email types

Timeless, autoresponders, fundamental automations, repeating e-newsletters, A/B screening, event registrations, surveys, surveys as well as coupons .

Selection as well as Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to choose from, with varying degrees of top quality (some are decent, while others look a little standard as well as outdated). You can additionally go back to square one, as well as utilize a useful function called ‘Brand your email’ to auto-generate a template based on your internet site’s shades and logo design.

Email Marketing Automation

They offer autoresponders as well as deserted cart advocate Shopify and also WooCommerce. It additionally creates pre-defined call sectors based upon your customers’ communications with your on-line store (e.g. repeat, lapsed and prospective consumers). Automations based on call triggers (e.g. e-mail opens, clicks) are also available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t actually combine conditions as well as actions as you can in numerous various other tools.

Listing Management

You can develop segments from call activity, listing membership, call information, tags, or ecommerce task. You can also produce a section from your call understandings and tag calls based on contact field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it merely supplies a summary box, basic field options (which you can not include in) and after that a list, or listings, that people can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out also badly, getting to the most popular email carriers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Records as well as Analysis

In enhancement to typical open and click records, spam, bounce and unsubscribe rates are also available. You additionally get click heat maps, as well as some beneficial review reports such as open and also click patterns, opens by tool, % of calls engaged, and many successful subject line.


Here’s where it obtains a bit hairy. The device as well as the website are only available in English. You can choose to change a few of the non-editable email areas (e.g. footer and privacy policy message) to among 10 languages readily available, primarily European. Assistance and the data base is offered in 4 languages. Slightly complicated, yet at least there’s some effort to support multilingual individuals and target markets.

More Features

Spam- and also Design-Testing

Spam testing isn’t offered, nevertheless, there is a feature to examine the email for errors (missing web links, placeholder message that hasn’t been updated, etc). There’s likewise a tool that enables you to sneak peek how e-mails will look for particular recipients, although this didn’t appear to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are put on short-lived hold for 15 days, and afterwards frown at. They are relocated right into a put on hold bounce group if it occurs once again. They have actually a ‘ suggested for elimination’ filter offered to check out these, however don’t remove them automatically.



Import/export offered although it’s not as simple as maybe– you require to initially make it possible for sophisticated e-mail approvals under Account Settings.

Storage space offered for images and data


All strategies come with endless storage.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Different levels of account access


The Account Owner can likewise designate roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a substantial quantity of apps and integrations , practically 400.

Touchdown Page Builder


This is just offered using their type builder, as well as it’s extremely standard. Rather, we would certainly advise these cost-free landing page builders.

Client Support

3.5/ 5.

There are numerous channels of assistance, consisting of online chat, phone support, a data base and also community-based assistance. I discovered that the chat and phone assistance weren’t constantly offered, which was a little frustrating. When I had the ability to acquire chat assistance, nonetheless, I did locate them to be beneficial and also receptive . Bear in mind that you’ll need to call order to terminate your subscription, which is pretty irritating.

Total rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of the boxes. The primary problem right here, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves restate with their site, they are a tool for local business. And, thus, it’s worth evaluating them on these terms. As stated over, they most definitely have sufficient of the fundamentals covered to satisfy most small companies, as well as if it were as simple as that after that we ‘d recommend them much more extremely.

The concern, nowadays, is that there are a lot of various other email tools offering much more than Constant Contact, and for a lot much less money. This includes not only includes, but likewise customer experience. Actually, for the amount you pay with Constant Contact, you could find yourself making use of a lot more effective tools such as ActiveCampaign and GetResponse.

They do get factors for their good deliverability rates, combinations ( especially social media integrations), as well as for enabling various accessibility levels for separate customers. And also with recent enhancements to automations and coverage, and also the addition of new features like a site builder, it does appear like they’re making an effort to improve the product. However their lack of advanced attributes makes it hard to recommend them over others at this price point. (You’ll see we don’t list them as a great Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly assert that there may be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simplistic method (it only includes autoresponders). They additionally supply robust reports and also analysis tools. They are even cheaper than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising and marketing tools on the market. It’s readily available in 6 languages and comes with advanced automation alternatives and a integrated CRM.
  • GetResponse is a strong choice. It includes many advanced features (e.g. a webinar device), has superb automations and offers among the most effective spam as well as layout testing devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive overview with the most effective choices to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly like to get involved in the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be far better off taking a look at any one of these CRMs for local business, which will certainly be much more affordable. There are even lots of exceptional free CRMs to pick from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software program for local business. It safely shops your customer information and also supplies a safe and secure way to manage your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

Regardless of these fancy numbers as well as attributes, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate through their website, they are a tool for small organizations. The problem, these days, is that there are lots of various other email devices providing also extra than Constant Contact, and also for a great deal less cash. For the quantity you pay with Constant Contact, you could discover on your own using much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simplified technique (it just includes autoresponders).

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