Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising video game since 1995. Throughout that time, they’ve managed to turn into one of the most secondhand e-mail tools in the world, after Mailchimp.

One point I noticed is that Constant Contact is really frequently the leading option for several various other testimonial internet sites. Normally, I am curious to see if our in-depth analysis creates the very same end result.

You might have checked out the Constant Contact evaluations offered by individuals online, too, and also whilst they are rather positive, they may not provide you the whole picture. Our evaluation of Constant Contact is based on a systematic approach and also uses our functional experience and understanding of loads of various other simple and sophisticated marketing automation tools.

What makes them unique is that they’ve added several features throughout the years that few of their rivals sport, such as electronic item downloads, occasion monitoring, appointment scheduling and social projects. These all add to the varied listing of e-mail options offered, along with automations and reoccuring e-newsletters.

Constant Contact boast a market with around 400 applications as well as combinations that cater to even one of the most particular niche of items. Despite these showy numbers and functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. Sufficient factor for us to take a better take a look at Constant Contact’s ins & outs as well as inspect if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, yet their prices aren’t one of the most budget friendly, particularly when you consider that their attributes just aren’t that progressed. Plans begin with $9.99/ month, but this only allows for 500 clients, as well as prices climb pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our total pricing overview

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather one-of-a-kind hereof, being among the few email marketing tools to permit you to take care of event enrollments, tickets, as well as invitations . Remember that this feature comes with its own charges: 5.4% + $0.80 for each ticket offered or purchase conducted.

Not suggested if:

You require advanced automation:

Remarkably, for the premium it bills, Constant Contact does not supply one of the most innovative automations. While they do supply set off projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll discover that various other much cheaper devices offer comparable levels of automation– MailerLite as well as Sendinblue.

Rating information


Relieve of Use

Normally it’s very easy to navigate, though a little bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve included extra functionality, some things have come to be a little hidden, for example, automations.

E-newsletter Creation


The editor is fast, yet light on attributes, particularly in the designing department. Besides that it’s very easy to deal with.



This is very basic, just enabling you to put straightforward greetings or call information. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, fundamental automations, reoccuring e-newsletters, A/B testing, occasion registrations, polls, surveys as well as coupons .

Choice and Flexibility of Template Designs

Not negative. You can likewise begin from scrape, as well as make use of a useful function called ‘Brand your e-mail’ to auto-generate a template based on your site’s colors and also logo.

Email Marketing Automation

It likewise produces pre-defined get in touch with sectors based on your consumers’ interactions with your online shop (e.g. repeat, expired and prospective consumers). Automations based on call triggers (e.g. email opens, clicks) are also offered.

Listing Management

You can create sections from contact activity, listing membership, contact details, tags, or ecommerce task. You can also create a section from your contact insights and also tag get in touches with based upon contact area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, and also it merely supplies a description box, basic field choices (which you can’t contribute to) and after that a checklist, or listings, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out too terribly, reaching the most prominent email companies (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Reports and Analysis

In addition to basic open and click reports, spam, bounce and also unsubscribe rates are additionally available. You also get click warmth maps, as well as some valuable overview reports such as open and also click patterns, opens up by device, % of contacts engaged, as well as many successful subject line. You can likewise compare projects. Progressed tracking such as social tracking isn’t available.


The tool and also the website are only available in English. You can pick to transform some of the non-editable e-mail sections (e.g. footer and also privacy plan message) to one of 10 languages readily available, primarily European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, however, there is a feature to check the email for mistakes (missing links, placeholder message that hasn’t been updated, and so on). There’s also a tool that allows you to preview just how e-mails will look for certain receivers, although this didn’t seem to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are positioned on temporary hold for 15 days, and afterwards feel bitter. They are relocated right into a suspended bounce category if it happens once again. They have actually a ‘ advised for removal’ filter offered to see these, but don’t eliminate them instantly.


of course

Import/export available although it’s not as straightforward as maybe– you need to first allow sophisticated e-mail permissions under Account Settings.

Storage space offered for data and images


All strategies feature unlimited storage space.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Various degrees of account gain access to


The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial quantity of combinations and apps , practically 400.

Touchdown Page Builder


This is just offered via their kind home builder, and it’s extremely standard. Rather, we would certainly recommend these cost-free touchdown web page builders.

Consumer Support

3.5/ 5.

There are a number of networks of support, including real-time chat, phone assistance, a data base as well as community-based assistance. Nonetheless, I located that the conversation and phone support weren’t always offered, which was a little frustrating. When I was able to acquire conversation assistance, nonetheless, I did locate them to be receptive and useful . Bear in mind that you’ll require to call order to cancel your subscription, which is quite aggravating.

Total score.

3.6/ 5.

For a standard email tool, Constant Contact ticks a lot of the boxes. The primary problem below, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves restate with their website, they are a device for local business. As well as, because of this, it’s worth evaluating them on these terms. As discussed over, they absolutely have enough of the basics covered to satisfy most local business, and also if it were as basic as that after that we would certainly suggest them much more very.

The issue, nowadays, is that there are a lot of other email devices supplying much more than Constant Contact, as well as for a lot much less cash. This consists of not only includes, yet also customer experience. As a matter of fact, for the amount you pay with Constant Contact, you could find yourself using much more effective tools such as ActiveCampaign and also GetResponse.

And also with recent improvements to automations as well as reporting, and the enhancement of new attributes like a website home builder, it does look like they’re making an effort to enhance the product. Their lack of sophisticated functions makes it difficult to advise them over others at this rate point.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly claim that there could be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simplistic strategy (it only features autoresponders). They also use durable records and also analysis devices. On top of that, they are even less costly than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email advertising and marketing devices on the marketplace. It’s available in 6 languages and includes innovative automation alternatives and also a built-in CRM.
  • GetResponse is a strong choice. It includes several innovative attributes (e.g. a webinar device), uses and has excellent automations among the best spam as well as design testing tools we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a in-depth overview with the very best choices to Constant Contact, check it out right here. You can additionally try our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you ‘d like to get into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. However, at $399/month, you would certainly be far better off taking a look at any of these CRMs for small companies, which will be far more budget friendly. There are even a lot of exceptional cost-free CRMs to select from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to cancel your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software program for small companies. It securely stores your client information and also offers a safe method to handle your clients.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are continually excellent in our bi-annual deliverability examinations.

Despite these showy numbers and functions, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate with their site, they are a device for tiny services. The issue, these days, is that there are lots of other email tools providing also much more than Constant Contact, as well as for a whole lot much less cash. For the quantity you pay with Constant Contact, you might find yourself using much more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simplified strategy (it only features autoresponders).

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