Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising game because 1995. During that time, they’ve managed to turn into one of one of the most pre-owned email tools in the world, after Mailchimp.

One point I observed is that Constant Contact is extremely usually the leading selection for many other evaluation sites. Normally, I wonder to see if our in-depth analysis creates the same result.

You could have looked into the Constant Contact reviews used by individuals online, too, and whilst they are quite favorable, they may not provide you the whole picture. Our testimonial of Constant Contact is based on a methodical strategy as well as uses our useful experience and also expertise of dozens of various other straightforward as well as advanced marketing automation tools.

What makes them special is that they’ve included a number of attributes over the years that few of their competitors sport, such as electronic product downloads, event administration, visit organizing and social projects. These all add to the varied checklist of email choices offered, along with automations and also reoccuring newsletters.

Constant Contact boast a market with around 400 apps and integrations that deal with also the most niche of products. Despite these flashy numbers and also attributes, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a better check out Constant Contact’s outs & ins and examine if it’s still appropriate in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, but their rates aren’t the most budget friendly, specifically when you take into consideration that their features just aren’t that advanced. Plans start from $9.99/ month, yet this just permits 500 customers, and prices rise pretty sharply after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our complete rates guide

Pros and Cons


Is Constant Contact the appropriate newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is quite unique hereof, being one of minority e-mail advertising and marketing devices to enable you to take care of occasion tickets, registrations, and also invites . Bear in mind that this attribute comes with its own fees: 5.4% + $0.80 for every ticket marketed or transaction performed.

Not suggested if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact does not use one of the most sophisticated automations. While they do use set off campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll locate that other more affordable devices offer similar levels of automation– MailerLite and Sendinblue, as an example.

Score information


Reduce of Use

Generally it’s simple to browse, though a bit dull-looking. You can reach many locations within a number of clicks, though as they’ve included more capability, some points have actually come to be a little surprise, for example, automations.

Newsletter Creation


The editor is quickly, however light on attributes, particularly in the designing division. Aside from that it’s easy to collaborate with.


of course

This is really basic, only enabling you to put simple greetings or get in touch with details. There is no if/then/else logic readily available.

Email types

Classic, autoresponders, basic automations, repeating newsletters, A/B screening, occasion enrollments, polls, studies and coupons .

Choice as well as Flexibility of Template Designs

Not poor. You can likewise start from scratch, and make use of a convenient attribute called ‘Brand your email’ to auto-generate a template based on your internet site’s colors as well as logo.

Email Marketing Automation

They offer autoresponders as well as deserted cart advocate Shopify and WooCommerce. It additionally produces pre-defined contact sections based on your customers’ interactions with your on the internet shop (e.g. repeat, expired as well as potential customers). Automations based upon contact triggers (e.g. email opens up, clicks) are additionally offered. It’s worth noting that the automations aren’t one of the most adaptable, as you can’t really combine conditions and also activities as you can in lots of other tools.

List Management

You can create sections from call activity, list membership, call information, tags, or ecommerce task. You can likewise develop a segment from your get in touch with insights as well as tag get in touches with based on get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, as well as it simply provides a summary box, fundamental field alternatives (which you can’t contribute to) and then a listing, or checklists, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not do as well badly, getting to the most popular email service providers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports and Analysis

In addition to typical open as well as click reports, spam, bounce and unsubscribe rates are likewise available. You also obtain click warmth maps, and also some helpful review records such as open and also click trends, opens by tool, % of get in touches with engaged, as well as many effective subject line. You can also compare projects. Progressed tracking such as social monitoring isn’t offered.


The device and the site are just available in English. You can select to change some of the non-editable email areas (e.g. footer and also privacy policy message) to one of 10 languages available, mostly European.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t readily available, nonetheless, there is a attribute to check the e-mail for errors (missing links, placeholder message that hasn’t been upgraded, etc). There’s likewise a tool that allows you to preview just how emails will certainly search for specific recipients, although this didn’t appear to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are put on short-term hold for 15 days, and afterwards feel bitter. If it takes place once again, they are moved into a put on hold bounce category. They have a ‘ advised for elimination’ filter available to watch these, however do not eliminate them automatically.



Import/export readily available although it’s not as straightforward as it could be– you need to initially enable innovative email permissions under Account Settings.

Storage space offered for pictures as well as data


All strategies come with endless storage space.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Different degrees of account access


The Account Owner can additionally appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a massive quantity of combinations as well as applications , virtually 400.

Touchdown Page Builder


This is only available by means of their form builder, and it’s very fundamental. Instead, we ‘d advise these totally free touchdown page home builders.

Consumer Support

3.5/ 5.

There are several channels of assistance, including online conversation, phone support, a knowledge base and also community-based assistance. I discovered that the chat as well as phone assistance weren’t constantly readily available, which was a little discouraging. When I was able to get hold of conversation assistance, nonetheless, I did find them to be receptive as well as useful . Keep in mind that you’ll require to call in order to cancel your registration, which is pretty frustrating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of the boxes. The primary issue here, though, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves state via their site, they are a tool for small companies. And also, because of this, it’s worth examining them on these terms. As discussed above, they most definitely have sufficient of the fundamentals covered to please most local business, and if it were as easy as that then we would certainly suggest them a lot more highly.

The issue, these days, is that there are lots of various other e-mail tools providing even more than Constant Contact, as well as for a whole lot less cash. This consists of not just features, yet additionally individual experience. In fact, for the quantity you pay with Constant Contact, you can find yourself making use of much more effective devices such as ActiveCampaign as well as GetResponse.

They do grab factors for their suitable deliverability rates, assimilations ( especially social networks integrations), and also for allowing different access levels for separate users. As well as with current enhancements to automations as well as reporting, and also the enhancement of brand-new attributes like a site builder, it does resemble they’re making an initiative to boost the item. Yet their absence of innovative features makes it tough to suggest them over others at this rate point. (You’ll see we do not note them as a great Mailchimp choice, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly claim that there could be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplistic approach (it only includes autoresponders). They also offer durable reports as well as analysis devices. They are also less costly than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail marketing devices on the market. It’s readily available in 6 languages and includes sophisticated automation options and also a integrated CRM.
  • GetResponse is a solid option. It includes numerous advanced features (e.g. a webinar device), provides and also has excellent automations one of the best spam and also style testing devices we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the very best choices to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which e-newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d like to get into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. Nonetheless, at $399/month, you ‘d be much better off having a look at any of these CRMs for local business, which will certainly be even more inexpensive. There are even a lot of outstanding cost-free CRMs to select from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to cancel your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software application for small companies. It securely shops your client data as well as offers a secure way to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability examinations.

Despite these flashy numbers and also attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state via their site, they are a device for little services. The concern, these days, is that there are lots of various other email tools supplying even more than Constant Contact, and also for a great deal less cash. For the quantity you pay with Constant Contact, you might discover yourself utilizing much more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can not be contrasted to Constant Contact’s simplistic approach (it only includes autoresponders).

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