Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising video game given that 1995. Throughout that time, they’ve managed to turn into one of the most previously owned e-mail devices on the planet, after Mailchimp.

One point I noticed is that Constant Contact is very typically the leading option for several various other testimonial internet sites. Normally, I wonder to see if our in-depth analysis produces the exact same outcome.

You might have checked out the Constant Contact reviews used by individuals online, too, and whilst they are pretty positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a methodical approach and uses our practical experience and also expertise of loads of other easy and also sophisticated advertising automation devices.

What makes them unique is that they’ve added a number of features throughout the years that few of their competitors sporting activity, such as digital item downloads, event management, consultation organizing and also social projects. These all add to the varied listing of e-mail options offered, in addition to automations and recurring e-newsletters.

Constant Contact boast a market with around 400 applications and also integrations that accommodate also the most specific niche of items. Yet despite these showy numbers as well as features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a closer look at Constant Contact’s outs & ins as well as inspect.
Find out listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, yet their costs aren’t the most budget-friendly, particularly when you think about that their functions just aren’t that progressed. Plans begin with $9.99/ month, yet this only allows for 500 customers, and also prices rise quite greatly after that.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our complete pricing overview

Pros as well as Cons


Is Constant Contact the best e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is fairly special in this regard, being among minority email advertising and marketing tools to allow you to handle event tickets, invitations, as well as enrollments . Remember that this feature comes with its very own fees: 5.4% + $0.80 for each ticket sold or purchase carried out.

Not recommended if:

You require advanced automation:

Surprisingly, for the premium it charges, Constant Contact does not provide one of the most innovative automations. While they do offer activated projects, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll find that other much less expensive devices offer comparable degrees of automation– MailerLite and also Sendinblue.

Ranking information


Relieve of Use

Normally it’s simple to navigate, though a little bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve included more performance, some points have actually become a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, specifically in the styling division. Aside from that it’s simple to collaborate with.



This is very standard, just enabling you to place simple introductions or call information. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, fundamental automations, persisting e-newsletters, A/B testing, occasion enrollments, studies, polls and vouchers .

Selection and also Flexibility of Template Designs

Not negative. You can likewise start from scratch, as well as make use of a handy function called ‘Brand your email’ to auto-generate a design template based on your website’s colors and logo.

Email Marketing Automation

They supply autoresponders and also abandoned cart campaigns for Shopify and WooCommerce. It additionally creates pre-defined call segments based on your clients’ interactions with your online store (e.g. repeat, expired and also possible clients). Automations based upon contact triggers (e.g. e-mail opens, clicks) are also readily available. It’s worth noting that the automations aren’t one of the most adaptable, as you can’t truly combine conditions and also activities as you can in lots of various other tools.

List Management

You can produce segments from get in touch with task, checklist subscription, get in touch with details, tags, or ecommerce task. You can additionally produce a section from your call insights and also tag get in touches with based upon call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and it merely provides a summary box, basic area alternatives (which you can’t add to) and afterwards a list, or lists, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not do as well badly, getting to the most preferred e-mail service providers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records and also Analysis

In enhancement to basic open as well as click reports, spam, bounce and also unsubscribe rates are also readily available. You likewise obtain click heat maps, and also some beneficial overview reports such as open and click trends, opens up by device, % of calls involved, and also most effective subject line.


The site as well as the tool are only readily available in English. You can pick to alter some of the non-editable email areas (e.g. footer and personal privacy policy message) to one of 10 languages readily available, primarily European.

Additional Features

Spam- and Design-Testing

Spam testing isn’t offered, however, there is a attribute to inspect the e-mail for mistakes ( missing out on links, placeholder message that hasn’t been upgraded, etc). There’s likewise a tool that allows you to preview exactly how e-mails will try to find details receivers, although this didn’t seem to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are positioned on short-lived hold for 15 days, and then dislike. If it takes place once again, they are relocated right into a put on hold bounce classification. They have actually a ‘ advised for removal’ filter offered to view these, yet do not remove them automatically.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you need to first make it possible for advanced e-mail consents under Account Settings.

Storage available for pictures as well as information


All plans come with limitless storage.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various degrees of account gain access to


The Account Owner can also designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial amount of integrations as well as apps , nearly 400.

Touchdown Page Builder


This is only available using their form home builder, and it’s really basic. Rather, we would certainly suggest these free touchdown web page home builders.

Consumer Support

3.5/ 5.

There are several channels of assistance, consisting of online chat, phone assistance, a knowledge base and also community-based assistance. I found that the conversation and phone assistance weren’t constantly available, which was a little irritating. When I had the ability to get hold of conversation assistance, nonetheless, I did discover them to be useful as well as receptive . Remember that you’ll require to call in order to cancel your registration, which is quite bothersome.

Total score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks most of the boxes. The primary issue right here, though, is that they’re asking a premium price for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate through their site, they are a tool for small businesses. And also, therefore, it’s worth assessing them on these terms. As pointed out over, they absolutely have sufficient of the essentials covered to satisfy most local business, and if it were as simple as that then we would certainly advise them much more highly.

The problem, these days, is that there are plenty of various other email devices providing much more than Constant Contact, as well as for a whole lot less money. This consists of not just includes, but likewise customer experience. For the amount you pay with Constant Contact, you might find yourself utilizing a lot more effective tools such as ActiveCampaign as well as GetResponse.

And also with current improvements to automations and also reporting, as well as the addition of new attributes like a web site contractor, it does look like they’re making an effort to enhance the item. Their absence of sophisticated functions makes it tough to suggest them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly assert that there might be other rate of interests at play there.

Attempt Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simplistic approach (it just includes autoresponders). They likewise supply durable records as well as evaluation devices. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email marketing devices on the marketplace. It’s readily available in 6 languages and also comes with sophisticated automation choices and also a integrated CRM.
  • GetResponse is a strong alternative. It includes lots of advanced features (e.g. a webinar device), uses as well as has superb automations one of the very best spam and also design screening devices we’ve ever before utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive overview with the most effective alternatives to Constant Contact, check it out below. You can additionally check out our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly such as to enter into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. At $399/month, you ‘d be much far better off taking a look at any of these CRMs for little organizations, which will be much much more affordable. There are even lots of excellent totally free CRMs to choose from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to terminate your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software application for small companies. It securely stores your customer data and also offers a safe and secure method to handle your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are continually excellent in our bi-annual deliverability tests.

Regardless of these flashy numbers as well as features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate through their website, they are a tool for little businesses. The issue, these days, is that there are plenty of other email devices providing even more than Constant Contact, as well as for a great deal less cash. For the quantity you pay with Constant Contact, you might discover yourself making use of much extra powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplified method (it just includes autoresponders).

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