Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising and marketing video game because 1995. During that time, they’ve handled to turn into one of one of the most pre-owned e-mail tools on the planet, after Mailchimp.

One thing I saw is that Constant Contact is really often the top choice for lots of other evaluation internet sites. Normally, I wonder to see if our thorough analysis creates the very same result.

You could have checked out the Constant Contact evaluations supplied by customers online, also, and whilst they are quite favorable, they might not provide you the whole picture. Our review of Constant Contact is based on a systematic approach as well as uses our practical experience and understanding of loads of other simple and innovative advertising automation tools.

What makes them unique is that they’ve included a number of features over the years that few of their rivals sporting activity, such as digital item downloads, event monitoring, consultation scheduling as well as social projects. These all contribute to the diverse listing of e-mail alternatives available, along with automations and also reoccuring e-newsletters.

Constant Contact brag a market with around 400 apps as well as assimilations that accommodate even one of the most niche of items. Yet regardless of these flashy numbers as well as functions, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough reason for us to take a closer take a look at Constant Contact’s outs & ins as well as inspect if it’s still pertinent in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards small businesses, yet their costs aren’t one of the most budget friendly, specifically when you take into consideration that their functions just aren’t that advanced. Strategies begin with $9.99/ month, yet this just permits 500 clients, and also rates increase pretty sharply after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our total prices overview

Cons and pros


Is Constant Contact the appropriate e-newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is fairly distinct hereof, being one of minority e-mail advertising tools to enable you to handle event tickets, enrollments, and also invites . Bear in mind that this attribute features its very own fees: 5.4% + $0.80 for every ticket marketed or transaction performed.

Not advised if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact doesn’t use one of the most sophisticated automations. While they do offer triggered projects, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll discover that other more affordable devices offer similar levels of automation– MailerLite and also Sendinblue, for instance.

Score information


Relieve of Use

Generally it’s very easy to browse, though a bit dull-looking. You can reach most locations within a couple of clicks, though as they’ve included more capability, some points have actually become a little covert, for instance, automations.

E-newsletter Creation


The editor is fast, yet light on features, especially in the designing department. Apart from that it’s simple to collaborate with.



This is extremely basic, just permitting you to place basic introductions or call details. There is no if/then/else reasoning readily available.

Email types

Classic, autoresponders, basic automations, persisting newsletters, A/B testing, event registrations, coupons, surveys and also surveys .

Option and also Flexibility of Template Designs

Tolerable. There are around 200 (!) themes to select from, with varying degrees of high quality (some are respectable, while others look a little basic as well as dated). You can additionally start from scratch, and also make use of a useful feature called ‘Brand your email’ to auto-generate a layout based on your site’s shades and logo design.

Email Marketing Automation

It also generates pre-defined contact segments based on your clients’ interactions with your on the internet store (e.g. repeat, lapsed and also prospective clients). Automations based on get in touch with triggers (e.g. email opens up, clicks) are additionally available.

List Management

You can develop sectors from contact activity, list subscription, call information, tags, or ecommerce task. You can also create a section from your get in touch with understandings and also tag get in touches with based on get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the kind, and it simply supplies a description box, fundamental area choices (which you can not add to) and then a listing, or checklists, that individuals can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not do too terribly, reaching one of the most prominent e-mail companies (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and also Analysis

In enhancement to typical open as well as click reports, spam, bounce and unsubscribe prices are also readily available. You also obtain click warmth maps, as well as some useful summary records such as open and also click patterns, opens by tool, % of contacts engaged, as well as most effective subject line.


The website and also the device are just readily available in English. You can select to change some of the non-editable e-mail sections (e.g. footer as well as privacy plan text) to one of 10 languages offered, mainly European.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nevertheless, there is a attribute to examine the e-mail for errors ( missing out on links, placeholder message that hasn’t been upgraded, etc). There’s also a device that allows you to sneak peek exactly how e-mails will certainly try to find certain recipients, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on momentary hold for 15 days, and then feel bitter. They are moved right into a put on hold bounce category if it takes place again. They have actually a ‘recommended for removal’ filter offered to watch these, however do not eliminate them immediately.


of course

Import/export offered although it’s not as simple as it could be– you need to first allow innovative e-mail consents under Account Settings.

Storage readily available for information and images


All strategies feature unlimited storage.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various levels of account gain access to


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous amount of apps and also assimilations , nearly 400.

Landing Page Builder

of course

This is only available through their form building contractor, and it’s really basic. Rather, we ‘d advise these free touchdown page builders.

Client Support

3.5/ 5.

There are numerous channels of assistance, consisting of live conversation, phone support, a knowledge base and also community-based support. Nevertheless, I located that the conversation and phone support weren’t always readily available, which was a little aggravating. When I had the ability to acquire chat assistance, however, I did find them to be responsive and also beneficial . Bear in mind that you’ll need to call in order to cancel your membership, which is quite irritating.

Overall score.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks a lot of the boxes. The main issue below, however, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate with their website, they are a device for local business. And, therefore, it’s worth assessing them on these terms. As pointed out over, they most definitely have sufficient of the essentials covered to please most small businesses, as well as if it were as straightforward as that after that we would certainly advise them a lot more extremely.

The concern, nowadays, is that there are a lot of other e-mail tools supplying a lot more than Constant Contact, as well as for a great deal less money. This consists of not only includes, but likewise customer experience. Actually, for the amount you pay with Constant Contact, you might find yourself utilizing far more effective tools such as ActiveCampaign and also GetResponse.

And also with recent improvements to automations and reporting, as well as the addition of new features like a internet site builder, it does look like they’re making an effort to boost the item. Their absence of innovative features makes it tough to suggest them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly assert that there could be other interests at play there.

Try Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever attempted, and also it can not be contrasted to Constant Contact’s simplistic method (it only includes autoresponders). They also provide durable reports and analysis tools. In addition to that, they are even cheaper than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email marketing tools on the market. It’s offered in 6 languages and includes innovative automation options and a integrated CRM.
  • GetResponse is a solid choice. It features many advanced attributes (e.g. a webinar device), has exceptional automations as well as uses one of the very best spam and layout screening devices we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a thorough overview with the best options to Constant Contact, check it out right here. You can also try our Smart Finder to see which e-newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly such as to enter into the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be better off having a look at any one of these CRMs for local business, which will certainly be far more economical. There are also plenty of superb totally free CRMs to select from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to terminate your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software application for small companies. It securely stores your customer information and offers a safe and secure way to handle your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability tests.

Regardless of these fancy numbers and also attributes, interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a device for little organizations. The problem, these days, is that there are plenty of various other e-mail devices providing also a lot more than Constant Contact, and for a whole lot less cash. For the amount you pay with Constant Contact, you could find yourself using much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and also it can not be compared to Constant Contact’s simple strategy (it only features autoresponders).

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