Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email advertising game given that 1995. Throughout that time, they’ve managed to turn into one of the most pre-owned email tools worldwide, after Mailchimp.

One thing I noticed is that Constant Contact is really frequently the top choice for lots of various other testimonial sites. Normally, I am curious to see if our comprehensive evaluation produces the same result.

You may have had a look at the Constant Contact testimonials provided by users online, also, and also whilst they are rather positive, they may not give you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and also uses our useful experience and knowledge of lots of other simple and also innovative advertising and marketing automation tools.

What makes them unique is that they’ve included a number of features throughout the years that few of their rivals sporting activity, such as electronic item downloads, event administration, visit scheduling and also social projects. These all include in the varied list of email options available, along with automations and recurring e-newsletters.

Constant Contact brag a market with around 400 applications and assimilations that satisfy even one of the most particular niche of products. Despite these showy numbers as well as attributes, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a better look at Constant Contact’s ins & outs and inspect if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, however their prices aren’t one of the most cost effective, especially when you think about that their attributes just aren’t that progressed. Strategies begin with $9.99/ month, yet this only permits 500 subscribers, and prices increase pretty dramatically after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our full prices guide

Pros as well as Cons


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is quite special hereof, being among the few e-mail advertising tools to enable you to take care of occasion invitations, tickets, and registrations . Keep in mind that this attribute features its own charges: 5.4% + $0.80 for each ticket sold or purchase carried out.

Not suggested if:

You need sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact does not offer one of the most advanced automations. While they do use set off projects, autoresponders and abandoned cart campaigns (for Shopify just), you’ll locate that much cheaper tools use similar levels of automation– MailerLite and also Sendinblue, for example.

Ranking details


Relieve of Use

Normally it’s easy to navigate, though a bit dull-looking. You can reach the majority of locations within a couple of clicks, though as they’ve included a lot more performance, some things have become a little concealed, for example, automations.

Newsletter Creation


The editor is quickly, however light on functions, particularly in the designing department. Besides that it’s very easy to deal with.



This is very basic, only enabling you to place straightforward introductions or get in touch with information. There is no if/then/else logic readily available.

Email types

Timeless, autoresponders, basic automations, persisting newsletters, A/B screening, event enrollments, studies, surveys and also discount coupons .

Choice and also Flexibility of Template Designs

Not bad. You can also begin from scratch, and utilize a useful feature called ‘Brand your e-mail’ to auto-generate a template based on your site’s colors and logo.

Email Marketing Automation

It additionally creates pre-defined call sectors based on your customers’ communications with your online shop (e.g. repeat, lapsed and also possible clients). Automations based on call triggers (e.g. e-mail opens, clicks) are also offered.

Listing Management

You can produce sections from contact task, list membership, contact details, tags, or ecommerce task. You can also produce a section from your call understandings as well as tag get in touches with based on call area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, and also it merely offers a description box, standard field options (which you can’t contribute to) and then a listing, or lists, that individuals can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute as well severely, reaching the most prominent e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports as well as Analysis

In enhancement to common open as well as click reports, spam, bounce and also unsubscribe prices are likewise offered. You likewise obtain click warmth maps, and also some valuable review reports such as open as well as click trends, opens up by tool, % of contacts engaged, and the majority of successful subject line.


Below’s where it gets a bit unshaven. The site and also the tool are only readily available in English. You can pick to transform a few of the non-editable email areas (e.g. footer and also privacy plan text) to one of 10 languages available, mainly European. Assistance and also the knowledge base is available in 4 languages. Slightly complex, yet a minimum of there’s some initiative to sustain multilingual customers and target markets.

More Features

Spam- and also Design-Testing

Spam screening isn’t available, nonetheless, there is a attribute to check the e-mail for errors (missing links, placeholder message that hasn’t been updated, etc). There’s likewise a device that permits you to sneak peek exactly how emails will certainly seek certain receivers, although this really did not seem to function when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are put on temporary hold for 15 days, and after that frown at. If it happens once again, they are relocated into a suspended bounce classification. They have actually a ‘ suggested for removal’ filter available to check out these, however don’t remove them instantly.



Import/export available although it’s not as uncomplicated as maybe– you need to initially make it possible for sophisticated email approvals under Account Settings.

Storage offered for data and also photos


All plans feature unlimited storage space.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Different degrees of account accessibility

of course

The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous quantity of apps and integrations , nearly 400.

Landing Page Builder

of course

This is only available by means of their form home builder, and it’s extremely standard. Instead, we ‘d advise these complimentary touchdown page home builders.

Customer Support

3.5/ 5.

There are numerous channels of support, including live chat, phone support, a expertise base as well as community-based assistance. I discovered that the conversation and also phone assistance weren’t constantly available, which was a little discouraging.

General score.

3.6/ 5.

For a fundamental email device, Constant Contact ticks the majority of the boxes. The major issue here, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves repeat with their website, they are a device for small businesses. And also, because of this, it’s worth reviewing them on these terms. As discussed over, they definitely have enough of the fundamentals covered to satisfy most local business, and if it were as basic as that then we would certainly advise them extra very.

The problem, these days, is that there are plenty of various other e-mail devices providing even more than Constant Contact, and also for a great deal much less cash. This includes not just features, but likewise individual experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself making use of far more powerful devices such as ActiveCampaign and GetResponse.

As well as with current improvements to automations and also reporting, and also the addition of brand-new features like a web site contractor, it does look like they’re making an initiative to boost the item. Their lack of innovative functions makes it difficult to recommend them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly claim that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplified approach (it just features autoresponders). They also offer durable records as well as evaluation devices. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email marketing devices on the marketplace. It’s available in 6 languages and also comes with advanced automation alternatives and also a built-in CRM.
  • GetResponse is a solid choice. It features many innovative functions (e.g. a webinar device), uses as well as has outstanding automations among the very best spam and layout testing devices we’ve ever before used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive guide with the very best options to Constant Contact, check it out right here. You can also try our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d like to get involved in the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you would certainly be a lot better off taking a look at any of these CRMs for tiny services, which will be far much more cost effective. There are even lots of excellent complimentary CRMs to choose from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to cancel your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software for small businesses. It safely stores your consumer information as well as provides a safe and secure way to manage your clients.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are regularly good in our bi-annual deliverability examinations.

Regardless of these showy numbers and also features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a tool for little services. The problem, these days, is that there are lots of other email devices supplying even much more than Constant Contact, and also for a great deal less money. For the quantity you pay with Constant Contact, you can discover on your own utilizing a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simplified approach (it just includes autoresponders).

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