Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Add Social Media Block

Constant Contact have actually been in the e-mail advertising video game since 1995. Throughout that time, they’ve managed to turn into one of one of the most previously owned email tools worldwide, after Mailchimp.

Something I observed is that Constant Contact is extremely frequently the top choice for lots of various other evaluation sites. Naturally, I am curious to see if our in-depth analysis produces the very same end result.

You could have taken a look at the Constant Contact testimonials supplied by users online, as well, and whilst they are quite favorable, they might not give you the whole picture. Our review of Constant Contact is based upon a systematic strategy as well as utilizes our functional experience as well as expertise of lots of other basic and advanced advertising automation tools.

What makes them special is that they’ve included a number of features throughout the years that few of their rivals sporting activity, such as digital product downloads, event monitoring, appointment organizing and also social campaigns. These all add to the diverse list of e-mail options offered, along with automations and recurring newsletters.

Constant Contact brag a market with around 400 apps and integrations that accommodate also one of the most niche of products. Yet regardless of these flashy numbers and features, passion in Constant Contact seems to be on the decline, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins and examine.
Discover listed below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, yet their prices aren’t one of the most budget friendly, especially when you consider that their attributes just aren’t that progressed. Strategies begin with $9.99/ month, however this just allows for 500 subscribers, as well as costs rise rather dramatically afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our complete prices guide

Cons and also pros


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite unique hereof, being just one of minority e-mail advertising and marketing devices to permit you to handle occasion tickets, registrations, and also invites . Keep in mind that this feature includes its very own fees: 5.4% + $0.80 for each ticket sold or purchase performed.

Not recommended if:

You require sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact does not supply the most innovative automations. While they do supply caused projects, autoresponders and deserted cart projects (for Shopify just), you’ll locate that other much cheaper devices offer comparable levels of automation– MailerLite as well as Sendinblue, as an example.

Rating information


Reduce of Use

Typically it’s easy to browse, though a little bit dull-looking. You can reach a lot of places within a number of clicks, though as they’ve included a lot more performance, some things have ended up being a little concealed, for instance, automations.

Newsletter Creation


The editor is fast, yet light on functions, specifically in the styling department. Aside from that it’s easy to collaborate with.



This is very basic, only allowing you to place basic greetings or call information. There is no if/then/else reasoning available.

Email types

Classic, autoresponders, basic automations, persisting e-newsletters, A/B testing, event enrollments, surveys, polls and also discount coupons .

Choice and also Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to select from, with differing degrees of top quality (some are suitable, while others look a little standard as well as outdated). You can additionally start from scratch, and make use of a helpful function called ‘Brand your e-mail’ to auto-generate a template based upon your site’s shades and logo design.

Email Marketing Automation

It likewise creates pre-defined contact sectors based on your clients’ communications with your on the internet store (e.g. repeat, lapsed as well as possible customers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are likewise available.

List Management

You can produce segments from contact task, listing subscription, call details, tags, or ecommerce activity. You can additionally produce a segment from your call understandings and tag get in touches with based upon get in touch with field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and it simply uses a description box, standard area choices (which you can’t contribute to) and after that a listing, or listings, that individuals can check to be included in.


As you can see in our deliverability tests, Constant Contact does not perform as well terribly, getting to one of the most popular email service providers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Reports and Analysis

In addition to common open and also click reports, spam, bounce and unsubscribe prices are likewise offered. You additionally obtain click heat maps, and some useful summary reports such as open and click patterns, opens up by device, % of get in touches with engaged, and the majority of effective subject line. You can also compare campaigns. Advanced tracking such as social tracking isn’t available.


The tool and also the website are just available in English. You can choose to change some of the non-editable e-mail sections (e.g. footer as well as personal privacy policy message) to one of 10 languages readily available, primarily European.

Further Features

Spam- and Design-Testing

Spam testing isn’t offered, nevertheless, there is a attribute to check the e-mail for errors (missing links, placeholder message that hasn’t been updated, etc). There’s also a tool that allows you to preview how e-mails will certainly search for certain recipients, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are put on temporary hold for 15 days, and afterwards resent. They are moved right into a suspended bounce classification if it occurs once again. They have actually a ‘ advised for elimination’ filter offered to watch these, but do not remove them immediately.


of course

Import/export available although it’s not as uncomplicated as maybe– you require to initially enable sophisticated email approvals under Account Settings.

Storage space readily available for images and information


All strategies include unrestricted storage.

Pro Features



SPF and DKIM are supported.

Very own Domain


Different levels of account access

of course

The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a massive quantity of applications and integrations , practically 400.

Landing Page Builder

of course

This is just offered using their form builder, and it’s extremely fundamental. Rather, we would certainly recommend these cost-free landing page home builders.

Customer Support

3.5/ 5.

There are several networks of assistance, consisting of online conversation, phone assistance, a knowledge base as well as community-based support. I found that the conversation and also phone support weren’t always available, which was a little discouraging. When I had the ability to acquire chat support, nonetheless, I did discover them to be helpful and also responsive . Remember that you’ll need to hire order to cancel your subscription, which is rather annoying.

General rating.

3.6/ 5.

For a standard email device, Constant Contact ticks a lot of packages. The major issue here, however, is that they’re asking a premium cost for a sub-premium item.

Final thought.

As Constant Contact themselves repeat with their website, they are a device for small businesses. And, thus, it’s worth reviewing them on these terms. As mentioned above, they absolutely have enough of the essentials covered to satisfy most local business, and if it were as basic as that then we ‘d suggest them extra highly.

The problem, these days, is that there are lots of other email devices supplying much more than Constant Contact, as well as for a great deal less money. This includes not only includes, but also customer experience. For the quantity you pay with Constant Contact, you can find yourself using a lot extra powerful devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their respectable deliverability rates, assimilations ( especially social media combinations), and for permitting different gain access to levels for different individuals. As well as with recent improvements to automations as well as coverage, as well as the addition of brand-new features like a website contractor, it does resemble they’re making an initiative to improve the product. However their absence of sophisticated functions makes it hard to recommend them over others at this price point. (You’ll see we do not detail them as a good Mailchimp alternative, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly claim that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simplified approach (it just includes autoresponders). They additionally provide durable reports and analysis tools. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one e-mail advertising and marketing devices on the marketplace. It’s available in 6 languages and features sophisticated automation alternatives and also a built-in CRM.
  • GetResponse is a strong alternative. It comes with many innovative features (e.g. a webinar device), supplies as well as has outstanding automations among the best spam and style testing tools we’ve ever before utilized. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive guide with the most effective alternatives to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly such as to get involved in the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a look at any of these CRMs for little organizations, which will be far extra affordable. There are also lots of outstanding totally free CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software application for small businesses. It safely shops your client data and also provides a protected way to handle your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability tests.

Regardless of these flashy numbers and attributes, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat with their site, they are a tool for small services. The concern, these days, is that there are plenty of other e-mail tools using also more than Constant Contact, and also for a whole lot less cash. For the quantity you pay with Constant Contact, you might locate yourself using much extra effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, as well as it can’t be contrasted to Constant Contact’s simplified strategy (it just features autoresponders).

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