Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Apple Privacy

Constant Contact have remained in the email advertising game because 1995. Throughout that time, they’ve taken care of to turn into one of the most previously owned e-mail devices on the planet, after Mailchimp.

One thing I observed is that Constant Contact is really typically the leading option for several various other testimonial web sites. Naturally, I am curious to see if our detailed evaluation produces the same end result.

You could have checked out the Constant Contact testimonials supplied by individuals online, also, as well as whilst they are quite positive, they might not give you the whole picture. Our testimonial of Constant Contact is based on a systematic strategy and utilizes our practical experience as well as expertise of lots of other straightforward and also innovative advertising and marketing automation devices.

What makes them special is that they’ve included a number of functions over the years that few of their competitors sport, such as digital item downloads, event administration, consultation organizing and also social campaigns. These all include in the diverse list of email options available, along with automations and also repeating e-newsletters.

Constant Contact boast a marketplace with around 400 applications as well as assimilations that accommodate also one of the most particular niche of products. Yet despite these flashy numbers and functions, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a more detailed check out Constant Contact’s outs & ins as well as examine if it’s still appropriate in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, however their costs aren’t the most economical, specifically when you consider that their functions simply aren’t that advanced. Strategies start from $9.99/ month, but this only allows for 500 customers, as well as costs rise rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our full rates guide

Pros and also Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Advised if:

You run events:

Constant Contact is fairly unique hereof, being among minority e-mail advertising devices to permit you to handle occasion tickets, enrollments, and also invites . Bear in mind that this feature features its own charges: 5.4% + $0.80 for each ticket marketed or deal carried out.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it bills, Constant Contact doesn’t offer the most sophisticated automations. While they do use set off projects, autoresponders and abandoned cart projects (for Shopify only), you’ll discover that more affordable devices supply comparable levels of automation– MailerLite as well as Sendinblue, for example.

Rating details


Ease of Use

Normally it’s very easy to browse, though a bit dull-looking. You can reach a lot of areas within a couple of clicks, though as they’ve included extra capability, some points have ended up being a little covert, for example, automations.

Newsletter Creation


The editor is quick, but light on features, specifically in the designing division. Aside from that it’s simple to work with.



This is really standard, just permitting you to place basic introductions or call information. There is no if/then/else logic offered.

Email types

Classic, autoresponders, standard automations, persisting e-newsletters, A/B screening, event enrollments, studies, coupons and polls .

Selection and Flexibility of Template Designs

Tolerable. There are around 200 (!) templates to pick from, with varying levels of top quality (some are respectable, while others look a little fundamental and also outdated). You can likewise start from scratch, and utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a layout based upon your site’s colors and also logo.

Email Marketing Automation

It additionally creates pre-defined get in touch with sectors based on your consumers’ communications with your online store (e.g. repeat, expired and potential customers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are additionally offered.

Checklist Management

You can create sectors from get in touch with activity, checklist subscription, contact details, tags, or ecommerce task. You can additionally develop a segment from your call insights and also tag calls based on get in touch with area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, as well as it just offers a summary box, fundamental area choices (which you can’t contribute to) and then a listing, or listings, that individuals can examine to be included in.


As you can see in our deliverability examinations, Constant Contact does not do also terribly, reaching one of the most prominent email providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports and also Analysis

In addition to standard open and click reports, spam, bounce and unsubscribe rates are additionally offered. You additionally get click warmth maps, and also some useful introduction reports such as open and also click fads, opens by gadget, % of get in touches with engaged, and also a lot of effective subject line. You can likewise compare projects. Advanced tracking such as social monitoring isn’t available.


Right here’s where it obtains a little bit hairy. The website and also the device are just available in English. You can pick to transform several of the non-editable e-mail sections (e.g. footer and privacy plan text) to among 10 languages readily available, primarily European. Assistance and also the data base is readily available in 4 languages. Slightly complicated, but at the very least there’s some effort to support multilingual individuals and audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, nevertheless, there is a attribute to examine the email for errors (missing links, placeholder text that hasn’t been updated, and so on). There’s additionally a device that permits you to sneak peek how e-mails will certainly look for certain receivers, although this didn’t seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on momentary hold for 15 days, and then resent. They are relocated right into a put on hold bounce group if it takes place once again. They have actually a ‘recommended for removal’ filter offered to see these, however don’t remove them automatically.



Import/export available although it’s not as uncomplicated as it could be– you require to first make it possible for advanced e-mail approvals under Account Settings.

Storage space offered for information and also images


All strategies come with endless storage.

Pro Features


of course

SPF and DKIM are sustained.

Own Domain


Various degrees of account gain access to


The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a substantial amount of combinations and apps , nearly 400.

Touchdown Page Builder


This is just offered using their kind home builder, as well as it’s very basic. Rather, we would certainly suggest these cost-free landing web page building contractors.

Consumer Support

3.5/ 5.

There are several channels of support, including live chat, phone assistance, a knowledge base and community-based support. However, I located that the conversation and phone support weren’t constantly readily available, which was a little discouraging. When I had the ability to get hold of conversation support, nevertheless, I did discover them to be responsive and beneficial . Remember that you’ll require to contact order to cancel your subscription, which is rather irritating.

General rating.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of packages. The major concern below, though, is that they’re asking a costs rate for a sub-premium item.


As Constant Contact themselves reiterate with their website, they are a tool for small companies. As well as, as such, it’s worth evaluating them on these terms. As pointed out above, they certainly have enough of the essentials covered to satisfy most local business, and if it were as easy as that then we would certainly suggest them extra extremely.

The concern, these days, is that there are lots of various other e-mail tools supplying much more than Constant Contact, and also for a great deal less cash. This includes not just features, yet additionally customer experience. For the amount you pay with Constant Contact, you might discover on your own making use of a lot more effective tools such as ActiveCampaign as well as GetResponse.

They do pick up points for their respectable deliverability prices, combinations ( especially social media sites assimilations), and for enabling different accessibility levels for different customers. And also with current enhancements to automations and also coverage, and the addition of brand-new attributes like a site home builder, it does look like they’re making an effort to boost the product. Their lack of sophisticated features makes it tough to advise them over others at this cost factor. (You’ll see we do not provide them as a great Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly claim that there may be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplistic technique (it just includes autoresponders). They also supply robust records and also analysis devices. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email advertising and marketing tools on the market. It’s offered in 6 languages as well as features advanced automation choices as well as a integrated CRM.
  • GetResponse is a solid alternative. It comes with numerous innovative functions (e.g. a webinar tool), provides and also has superb automations among the best spam and also style screening devices we’ve ever before made use of. That’s why Constant Contact fails when compared to GetResponse.

We have a in-depth guide with the best choices to Constant Contact, check it out below. You can also try our Smart Finder to see which newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d like to enter into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. However, at $399/month, you ‘d be much better off having a look at any of these CRMs for small companies, which will certainly be even more budget friendly. There are even lots of exceptional cost-free CRMs to select from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software application for small companies. It securely stores your customer information and offers a protected means to manage your customers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are consistently good in our bi-annual deliverability examinations.

Despite these flashy numbers and attributes, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat via their site, they are a device for tiny services. The issue, these days, is that there are plenty of other email devices providing even a lot more than Constant Contact, as well as for a lot much less money. For the quantity you pay with Constant Contact, you might find on your own utilizing a lot a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and also it can not be compared to Constant Contact’s simplistic method (it only includes autoresponders).

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