Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Article

Constant Contact have actually remained in the e-mail marketing game considering that 1995. Throughout that time, they’ve handled to turn into one of the most previously owned e-mail devices worldwide, after Mailchimp.

One point I noticed is that Constant Contact is extremely often the leading choice for lots of other review sites. Normally, I am curious to see if our detailed evaluation produces the same result.

You may have checked out the Constant Contact testimonials used by users online, too, as well as whilst they are quite positive, they may not give you the whole picture. Our testimonial of Constant Contact is based upon a methodical method and uses our functional experience as well as knowledge of loads of various other basic and also innovative advertising and marketing automation devices.

What makes them unique is that they’ve added numerous features for many years that few of their rivals sporting activity, such as digital product downloads, occasion management, visit organizing and also social projects. These all contribute to the diverse list of e-mail alternatives readily available, along with automations as well as persisting newsletters.

Constant Contact boast a marketplace with around 400 apps and also integrations that deal with even the most niche of items. In spite of these showy numbers and features, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Sufficient reason for us to take a closer consider Constant Contact’s outs & ins as well as examine if it’s still appropriate in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, however their prices aren’t one of the most budget-friendly, specifically when you consider that their attributes simply aren’t that advanced. Plans start from $9.99/ month, yet this only enables 500 subscribers, and also prices climb pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our full prices guide

Pros and Cons


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather unique in this regard, being just one of minority e-mail marketing tools to permit you to take care of occasion registrations, tickets, as well as invitations . Keep in mind that this function comes with its very own charges: 5.4% + $0.80 for each ticket marketed or purchase carried out.

Not recommended if:

You need advanced automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t use the most sophisticated automations. While they do supply triggered projects, autoresponders as well as abandoned cart projects (for Shopify only), you’ll locate that more affordable tools supply similar degrees of automation– MailerLite and also Sendinblue, for instance.

Rating details


Alleviate of Use

Typically it’s easy to browse, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve included more functionality, some things have come to be a little surprise, for instance, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, specifically in the styling department. Aside from that it’s simple to deal with.



This is extremely standard, only allowing you to insert simple introductions or call information. There is no if/then/else logic available.

Email types

Classic, autoresponders, basic automations, reoccuring newsletters, A/B screening, event enrollments, studies, polls and promo codes .

Choice and Flexibility of Template Designs

Okay. There are about 200 (!) design templates to pick from, with varying levels of quality (some are respectable, while others look a little standard as well as outdated). You can likewise go back to square one, and use a handy attribute called ‘Brand your e-mail’ to auto-generate a theme based upon your site’s shades and also logo design.

Email Marketing Automation

It likewise generates pre-defined get in touch with sections based on your clients’ communications with your on the internet shop (e.g. repeat, lapsed and potential customers). Automations based on call triggers (e.g. e-mail opens up, clicks) are also offered.

List Management

You can develop sectors from get in touch with task, checklist subscription, contact information, tags, or ecommerce task. You can also produce a section from your get in touch with understandings as well as tag get in touches with based upon get in touch with area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, and also it just uses a summary box, standard area alternatives (which you can’t add to) and afterwards a list, or lists, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not do also severely, reaching one of the most preferred email companies (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Records and Analysis

Along with standard open as well as click records, spam, bounce and also unsubscribe prices are also available. You also get click warm maps, and some beneficial overview records such as open as well as click fads, opens by device, % of contacts involved, as well as the majority of effective subject line. You can also compare projects. Nonetheless, advanced tracking such as social monitoring isn’t offered.


Below’s where it obtains a bit hirsute. The site and the device are only available in English. You can select to transform a few of the non-editable email areas (e.g. footer as well as privacy policy message) to among 10 languages available, mostly European. Assistance and the knowledge base is readily available in 4 languages. Slightly confusing, but a minimum of there’s some effort to support multilingual customers and audiences.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t offered, nevertheless, there is a function to check the e-mail for errors ( missing out on links, placeholder text that hasn’t been updated, etc). There’s likewise a device that enables you to sneak peek exactly how emails will search for particular recipients, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on momentary hold for 15 days, and after that dislike. If it happens once more, they are relocated into a put on hold bounce classification. They have actually a ‘ advised for elimination’ filter available to see these, however don’t remove them automatically.



Import/export available although it’s not as uncomplicated as maybe– you require to first enable innovative e-mail authorizations under Account Settings.

Storage available for information and images


All strategies feature endless storage space.

Pro Features


of course

SPF and also DKIM are sustained.

Own Domain


Various levels of account gain access to


The Account Owner can also assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a massive amount of integrations and apps , virtually 400.

Landing Page Builder

of course

This is just readily available using their form builder, as well as it’s extremely fundamental. Instead, we ‘d recommend these cost-free landing page builders.

Client Support

3.5/ 5.

There are numerous channels of assistance, including online conversation, phone support, a data base as well as community-based support. I discovered that the chat as well as phone assistance weren’t constantly readily available, which was a little aggravating. When I had the ability to acquire chat assistance, however, I did find them to be receptive and also helpful . Bear in mind that you’ll need to contact order to cancel your registration, which is pretty irritating.

General ranking.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of the boxes. The primary concern here, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves reiterate through their website, they are a device for small businesses. And also, therefore, it’s worth reviewing them on these terms. As stated over, they definitely have enough of the basics covered to satisfy most small businesses, and also if it were as easy as that after that we ‘d recommend them more highly.

The problem, nowadays, is that there are plenty of various other e-mail devices supplying much more than Constant Contact, and also for a lot much less money. This includes not only includes, but likewise user experience. For the quantity you pay with Constant Contact, you might locate on your own making use of much extra powerful tools such as ActiveCampaign as well as GetResponse.

As well as with recent enhancements to automations and also coverage, as well as the enhancement of new features like a website home builder, it does look like they’re making an initiative to boost the product. Their absence of advanced attributes makes it hard to suggest them over others at this cost factor.

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly assert that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simplistic approach (it just features autoresponders). They likewise offer durable records as well as evaluation tools. They are also less costly than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising and marketing devices on the market. It’s available in 6 languages as well as comes with innovative automation options and a built-in CRM.
  • GetResponse is a solid option. It features many advanced functions (e.g. a webinar device), has superb automations as well as uses among the best spam and also design screening devices we’ve ever utilized. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a thorough overview with the very best choices to Constant Contact, check it out right here. You can likewise try our Smart Finder to see which newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly like to get involved in the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be better off taking a look at any one of these CRMs for local business, which will certainly be far more economical. There are even a lot of excellent cost-free CRMs to select from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software program for small businesses. It securely shops your client data and also supplies a safe method to manage your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability tests.

In spite of these showy numbers as well as functions, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a tool for tiny businesses. The problem, these days, is that there are lots of various other e-mail tools using even more than Constant Contact, and for a lot less cash. For the quantity you pay with Constant Contact, you might find yourself making use of a lot a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simple approach (it only features autoresponders).

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