Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Border Around Email

Constant Contact have actually remained in the email marketing video game considering that 1995. Throughout that time, they’ve managed to turn into one of one of the most previously owned e-mail devices worldwide, after Mailchimp.

Something I noticed is that Constant Contact is very usually the top option for several various other evaluation websites. Naturally, I wonder to see if our comprehensive evaluation creates the same outcome.

You may have looked into the Constant Contact testimonials supplied by individuals online, too, and also whilst they are quite favorable, they may not offer you the whole picture. Our review of Constant Contact is based upon a systematic strategy and utilizes our functional experience and knowledge of dozens of other straightforward and innovative marketing automation tools.

What makes them special is that they’ve added a number of attributes throughout the years that few of their rivals sport, such as electronic item downloads, event administration, visit scheduling and social campaigns. These all add to the varied list of e-mail choices available, in addition to automations as well as persisting newsletters.

Constant Contact brag a industry with around 400 apps as well as assimilations that accommodate even one of the most particular niche of items. Yet despite these fancy numbers and also functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a better look at Constant Contact’s outs & ins and inspect if it’s still relevant in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, but their rates aren’t the most budget friendly, especially when you consider that their features just aren’t that progressed. Plans start from $9.99/ month, but this just allows for 500 clients, and costs rise quite sharply after that.

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Constant Contact Pricing

> Compare rates with our cost calculator

> Find out even more about Constant Contact’s plans in our full pricing overview

Pros as well as Cons


Is Constant Contact the ideal e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is fairly unique in this regard, being among the few email advertising tools to enable you to take care of occasion tickets, registrations, and invitations . Bear in mind that this feature features its very own fees: 5.4% + $0.80 for each and every ticket offered or transaction performed.

Not recommended if:

You require sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t use one of the most sophisticated automations. While they do supply triggered campaigns, autoresponders and also abandoned cart projects (for Shopify only), you’ll locate that various other much less expensive tools provide similar levels of automation– MailerLite and Sendinblue.

Ranking information


Relieve of Use

Normally it’s easy to browse, though a bit dull-looking. You can get to the majority of areas within a couple of clicks, though as they’ve included much more performance, some points have come to be a little surprise, as an example, automations.

Newsletter Creation


The editor is fast, yet light on functions, particularly in the styling department. Apart from that it’s easy to work with.


of course

This is very fundamental, only enabling you to insert easy introductions or call information. There is no if/then/else reasoning readily available.

Email kinds

Traditional, autoresponders, basic automations, repeating newsletters, A/B testing, occasion registrations, promo codes, studies as well as surveys .

Option as well as Flexibility of Template Designs

Not bad. You can also start from scratch, and make use of a handy attribute called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s colors and also logo.

Email Marketing Automation

It likewise creates pre-defined get in touch with sectors based on your customers’ communications with your on-line store (e.g. repeat, lapsed and potential clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also available.

List Management

You can create sectors from get in touch with activity, listing membership, contact information, tags, or ecommerce task. You can additionally create a segment from your contact insights and also tag contacts based on call field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the type, and also it simply provides a description box, standard field choices (which you can’t include in) and after that a listing, or listings, that people can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not perform also severely, reaching the most preferred e-mail providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records as well as Analysis

Along with typical open and also click records, spam, bounce and also unsubscribe prices are additionally readily available. You also get click heat maps, as well as some beneficial summary records such as open as well as click fads, opens up by tool, % of contacts involved, and also a lot of effective subject line. You can likewise compare campaigns. However, advanced tracking such as social monitoring isn’t readily available.


Right here’s where it gets a bit hirsute. The site and the device are just readily available in English. You can choose to alter some of the non-editable e-mail sections (e.g. footer as well as personal privacy plan text) to one of 10 languages offered, primarily European. Assistance as well as the knowledge base is available in 4 languages. A little complicated, but a minimum of there’s some effort to sustain multilingual users and target markets.

More Features

Spam- and also Design-Testing

Spam testing isn’t available, nevertheless, there is a attribute to examine the email for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s also a tool that enables you to preview just how e-mails will seek particular receivers, although this really did not appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are put on momentary hold for 15 days, and after that frown at. If it happens once more, they are moved into a suspended bounce group. They have actually a ‘recommended for removal’ filter available to see these, yet do not remove them immediately.


of course

Import/export available although it’s not as simple as maybe– you need to initially make it possible for innovative email approvals under Account Settings.

Storage space readily available for information as well as images


All plans feature limitless storage.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various levels of account accessibility


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a massive amount of applications and assimilations , nearly 400.

Landing Page Builder


This is just available via their kind building contractor, as well as it’s really standard. Instead, we ‘d advise these complimentary landing web page builders.

Consumer Support

3.5/ 5.

There are numerous networks of support, consisting of real-time chat, phone assistance, a knowledge base and also community-based assistance. I located that the conversation as well as phone support weren’t constantly offered, which was a little discouraging. When I was able to acquire conversation support, however, I did locate them to be helpful and also responsive . Bear in mind that you’ll require to call in order to terminate your membership, which is rather irritating.

Overall score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of packages. The main issue here, though, is that they’re asking a costs rate for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate with their site, they are a device for small companies. And, thus, it’s worth evaluating them on these terms. As pointed out above, they absolutely have enough of the essentials covered to please most small businesses, and also if it were as simple as that then we would certainly recommend them a lot more extremely.

The issue, these days, is that there are plenty of various other email tools using even more than Constant Contact, and for a whole lot less cash. This includes not only features, but additionally customer experience. In fact, for the amount you pay with Constant Contact, you could find yourself using far more powerful devices such as ActiveCampaign and GetResponse.

As well as with current enhancements to automations and reporting, as well as the addition of new features like a site builder, it does look like they’re making an effort to improve the product. Their lack of advanced features makes it challenging to recommend them over others at this rate point.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would strongly claim that there may be various other passions at play there.

Attempt Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplistic technique (it only features autoresponders). They also offer durable records and also evaluation tools. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail advertising tools on the market. It’s readily available in 6 languages and includes innovative automation options and a built-in CRM.
  • GetResponse is a strong option. It features several advanced functions (e.g. a webinar device), supplies as well as has superb automations among the most effective spam as well as style testing devices we’ve ever before made use of. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a comprehensive guide with the best choices to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which e-newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d like to get involved in the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. At $399/month, you would certainly be a lot better off taking a look at any of these CRMs for tiny businesses, which will certainly be much a lot more inexpensive. There are even a lot of exceptional cost-free CRMs to select from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to terminate your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software program for small businesses. It securely shops your consumer data and offers a secure method to manage your customers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are regularly good in our bi-annual deliverability examinations.

Regardless of these showy numbers and also functions, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for small organizations. The issue, these days, is that there are lots of various other e-mail devices providing also a lot more than Constant Contact, and also for a whole lot much less cash. For the quantity you pay with Constant Contact, you might locate yourself using a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simple approach (it just features autoresponders).

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