Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Bounce

Constant Contact have remained in the e-mail marketing video game because 1995. During that time, they’ve managed to become one of the most previously owned e-mail tools worldwide, after Mailchimp.

One point I discovered is that Constant Contact is really usually the leading choice for many other review internet sites. Normally, I am curious to see if our thorough analysis produces the exact same end result.

You could have looked into the Constant Contact testimonials supplied by users online, too, and also whilst they are pretty favorable, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical strategy as well as uses our practical experience and understanding of loads of various other basic and advanced marketing automation devices.

What makes them special is that they’ve included several functions over the years that few of their rivals sporting activity, such as digital item downloads, event monitoring, appointment organizing as well as social projects. These all include in the varied checklist of email alternatives readily available, along with automations and repeating e-newsletters.

Constant Contact boast a marketplace with around 400 applications and combinations that cater to also the most niche of products. In spite of these fancy numbers as well as functions, passion in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins as well as examine.
Find out below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, but their prices aren’t one of the most affordable, specifically when you take into consideration that their features simply aren’t that advanced. Strategies begin with $9.99/ month, yet this just permits 500 customers, as well as prices increase pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our full prices guide

Pros and Cons


Is Constant Contact the ideal e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite distinct in this regard, being among minority e-mail advertising devices to permit you to manage event invites, enrollments, and also tickets . Bear in mind that this feature comes with its very own costs: 5.4% + $0.80 for each ticket marketed or purchase carried out.

Not recommended if:

You require sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact does not use one of the most sophisticated automations. While they do provide triggered projects, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll discover that more affordable devices supply comparable levels of automation– MailerLite and Sendinblue, as an example.

Ranking details


Ease of Use

Generally it’s very easy to navigate, though a little bit dull-looking. You can get to most areas within a couple of clicks, though as they’ve included a lot more functionality, some things have come to be a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, yet light on features, especially in the designing department. Apart from that it’s simple to work with.



This is really fundamental, just permitting you to put simple introductions or call details. There is no if/then/else reasoning available.

Email kinds

Classic, autoresponders, fundamental automations, reoccuring newsletters, A/B screening, event registrations, coupons, surveys and surveys .

Choice as well as Flexibility of Template Designs

Okay. There are around 200 (!) design templates to pick from, with differing degrees of high quality (some are suitable, while others look a little standard and also outdated). You can likewise start from scratch, and also utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a design template based upon your site’s colors as well as logo design.

Email Marketing Automation

They provide autoresponders and deserted cart advocate Shopify and also WooCommerce. It likewise produces pre-defined contact segments based on your customers’ interactions with your online shop (e.g. repeat, expired as well as prospective clients). Automations based on contact triggers (e.g. e-mail opens up, clicks) are additionally readily available. It’s worth noting that the automations aren’t the most adaptable, as you can’t actually integrate conditions as well as actions as you can in numerous other tools.

Listing Management

You can produce sections from call activity, checklist subscription, get in touch with details, tags, or ecommerce activity. You can likewise create a sector from your call insights as well as tag calls based upon get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the form, and it just uses a description box, basic area options (which you can not contribute to) and after that a list, or lists, that individuals can examine to be included in.


As you can see in our deliverability examinations, Constant Contact does not do also terribly, reaching one of the most preferred e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records and Analysis

Along with standard open and also click records, spam, bounce and also unsubscribe rates are additionally offered. You also obtain click warmth maps, and some valuable overview reports such as open and also click trends, opens by gadget, % of calls involved, and also the majority of successful subject line. You can also compare campaigns. Nonetheless, advanced tracking such as social monitoring isn’t offered.


Here’s where it obtains a bit hirsute. The website as well as the device are only available in English. You can choose to alter several of the non-editable email sections (e.g. footer and personal privacy policy text) to among 10 languages available, primarily European. Support and also the data base is readily available in 4 languages. Slightly complicated, yet at the very least there’s some initiative to sustain multilingual customers as well as audiences.

More Features

Spam- and Design-Testing

Spam screening isn’t offered, however, there is a attribute to examine the email for errors (missing links, placeholder text that hasn’t been updated, etc). There’s also a device that enables you to sneak peek exactly how emails will search for specific recipients, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management

of course

Soft bounces are placed on momentary hold for 15 days, and after that resent. If it takes place again, they are moved right into a suspended bounce classification. They have actually a ‘ suggested for removal’ filter readily available to view these, but do not eliminate them instantly.



Import/export offered although it’s not as straightforward as maybe– you require to first enable innovative email permissions under Account Settings.

Storage available for data and pictures


All plans come with unrestricted storage.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Different degrees of account gain access to

of course

The Account Owner can likewise assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a enormous quantity of combinations and also applications , practically 400.

Touchdown Page Builder


This is just available via their form building contractor, as well as it’s extremely basic. Rather, we ‘d suggest these free touchdown web page contractors.

Customer Support

3.5/ 5.

There are several channels of support, consisting of real-time conversation, phone support, a knowledge base and also community-based assistance. I discovered that the chat and also phone support weren’t constantly offered, which was a little discouraging.

General rating.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks the majority of the boxes. The primary issue right here, however, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves reiterate through their site, they are a tool for local business. And, as such, it’s worth evaluating them on these terms. As mentioned above, they absolutely have enough of the fundamentals covered to please most small businesses, as well as if it were as basic as that after that we would certainly advise them extra extremely.

The issue, nowadays, is that there are lots of various other email tools offering a lot more than Constant Contact, as well as for a whole lot much less money. This consists of not just features, but also individual experience. For the quantity you pay with Constant Contact, you could discover yourself utilizing much a lot more effective devices such as ActiveCampaign and GetResponse.

As well as with current enhancements to automations and reporting, as well as the enhancement of brand-new functions like a internet site builder, it does look like they’re making an effort to enhance the product. Their lack of advanced functions makes it tough to recommend them over others at this rate point.

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly claim that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simplified method (it just includes autoresponders). They likewise offer durable reports and evaluation tools. They are even more affordable than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail marketing tools on the marketplace. It’s offered in 6 languages as well as features sophisticated automation options as well as a integrated CRM.
  • GetResponse is a strong option. It includes many innovative functions (e.g. a webinar device), has excellent automations and supplies among the very best spam and also design screening devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a thorough guide with the most effective alternatives to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which e-newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d like to obtain into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be much better off having a look at any of these CRMs for small companies, which will be even more budget friendly. There are also plenty of outstanding complimentary CRMs to select from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to terminate your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software application for small businesses. It safely shops your client information and also provides a secure means to manage your customers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

In spite of these showy numbers and attributes, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat with their site, they are a device for small organizations. The problem, these days, is that there are lots of various other e-mail devices supplying also more than Constant Contact, and also for a great deal less cash. For the quantity you pay with Constant Contact, you can discover on your own utilizing much a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simplistic technique (it just includes autoresponders).

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