Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising video game because 1995. Throughout that time, they’ve taken care of to become one of one of the most previously owned email devices on the planet, after Mailchimp.

One point I observed is that Constant Contact is really frequently the top selection for numerous various other testimonial web sites. Normally, I am curious to see if our detailed evaluation generates the same result.

You may have taken a look at the Constant Contact reviews provided by users online, as well, and whilst they are rather positive, they may not give you the whole picture. Our testimonial of Constant Contact is based upon a systematic technique as well as utilizes our practical experience as well as understanding of loads of other simple as well as innovative marketing automation devices.

What makes them unique is that they’ve added numerous features throughout the years that few of their rivals sport, such as electronic item downloads, event administration, appointment organizing and social campaigns. These all contribute to the diverse list of e-mail choices offered, along with automations as well as repeating newsletters.

Constant Contact brag a industry with around 400 apps as well as integrations that accommodate also the most niche of products. Regardless of these showy numbers as well as functions, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Enough factor for us to take a closer check out Constant Contact’s ins & outs as well as check if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided towards small businesses, but their prices aren’t the most economical, especially when you take into consideration that their features just aren’t that advanced. Plans begin with $9.99/ month, but this just permits 500 subscribers, and prices climb rather sharply after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our full prices overview

Pros as well as Cons


Is Constant Contact the ideal newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather special in this regard, being among minority email marketing devices to permit you to take care of event enrollments, invites, as well as tickets . Keep in mind that this function includes its own fees: 5.4% + $0.80 for each and every ticket sold or purchase conducted.

Not suggested if:

You need sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact does not provide the most innovative automations. While they do supply activated projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll locate that various other much more affordable tools supply similar levels of automation– MailerLite as well as Sendinblue.

Ranking information


Ease of Use

Usually it’s very easy to browse, though a little bit dull-looking. You can reach the majority of areas within a couple of clicks, though as they’ve included much more capability, some points have become a little surprise, as an example, automations.

E-newsletter Creation


The editor is quickly, however light on functions, specifically in the designing department. Besides that it’s very easy to collaborate with.



This is really basic, just enabling you to place easy introductions or contact details. There is no if/then/else logic offered.

Email kinds

Classic, autoresponders, basic automations, persisting newsletters, A/B screening, event enrollments, surveys, coupons and also polls .

Choice and also Flexibility of Template Designs

Okay. There are about 200 (!) themes to select from, with varying levels of top quality (some are respectable, while others look a little fundamental and also dated). You can also go back to square one, and utilize a useful attribute called ‘Brand your e-mail’ to auto-generate a design template based on your website’s colors as well as logo.

Email Marketing Automation

They offer autoresponders and deserted cart advocate Shopify and also WooCommerce. It additionally creates pre-defined call sectors based on your clients’ interactions with your on-line store (e.g. repeat, expired and potential customers). Automations based on get in touch with triggers (e.g. email opens, clicks) are likewise offered. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t really combine problems and actions as you can in many various other devices.

List Management

You can create sectors from get in touch with activity, list subscription, contact details, tags, or ecommerce activity. You can also create a sector from your call understandings and also tag calls based on get in touch with field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the kind, as well as it just supplies a summary box, standard field options (which you can’t contribute to) and afterwards a listing, or lists, that individuals can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute as well severely, reaching the most popular e-mail companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Reports as well as Analysis

Along with common open as well as click reports, spam, bounce as well as unsubscribe rates are additionally offered. You likewise get click warmth maps, and some helpful overview records such as open and also click fads, opens by device, % of contacts involved, and also the majority of successful subject line. You can also contrast campaigns. Progressed tracking such as social tracking isn’t readily available.


The site as well as the device are just offered in English. You can choose to alter some of the non-editable e-mail areas (e.g. footer and also privacy policy message) to one of 10 languages readily available, mostly European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t offered, nonetheless, there is a attribute to check the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that allows you to sneak peek how emails will certainly search for details receivers, although this really did not appear to work when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are positioned on momentary hold for 15 days, and after that feel bitter. They are moved right into a suspended bounce group if it occurs again. They have a ‘ advised for removal’ filter readily available to see these, however don’t eliminate them immediately.



Import/export readily available although it’s not as simple as it could be– you need to initially allow sophisticated e-mail approvals under Account Settings.

Storage space available for data and pictures


All plans come with endless storage space.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Various degrees of account accessibility


The Account Owner can also appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial quantity of apps and also combinations , practically 400.

Landing Page Builder


This is only offered using their kind building contractor, and it’s very fundamental. Rather, we would certainly advise these complimentary touchdown page contractors.

Client Support

3.5/ 5.

There are a number of networks of assistance, including real-time chat, phone assistance, a data base and community-based support. Nonetheless, I located that the chat and phone assistance weren’t always offered, which was a little irritating. When I had the ability to get hold of chat support, nonetheless, I did locate them to be beneficial and also responsive . Keep in mind that you’ll need to contact order to terminate your subscription, which is rather aggravating.

Overall score.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks the majority of packages. The primary issue below, however, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves state via their site, they are a tool for small companies. And, therefore, it’s worth reviewing them on these terms. As pointed out over, they definitely have enough of the essentials covered to please most small companies, as well as if it were as easy as that then we ‘d advise them extra very.

The issue, these days, is that there are lots of various other e-mail tools providing a lot more than Constant Contact, and for a whole lot much less cash. This includes not just features, yet likewise customer experience. Actually, for the amount you pay with Constant Contact, you could find yourself utilizing far more powerful tools such as ActiveCampaign and GetResponse.

They do grab factors for their good deliverability rates, combinations (particularly social networks integrations), and also for permitting different gain access to degrees for different users. And with current improvements to automations and reporting, and the addition of brand-new features like a internet site builder, it does appear like they’re making an effort to enhance the product. Their absence of advanced features makes it difficult to recommend them over others at this rate factor. (You’ll see we do not provide them as a great Mailchimp alternative, either.).

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly declare that there could be other rate of interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simplified method (it only includes autoresponders). They likewise provide robust records as well as evaluation tools. On top of that, they are also less expensive than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one email marketing devices on the market. It’s offered in 6 languages as well as includes advanced automation options as well as a integrated CRM.
  • GetResponse is a solid choice. It comes with numerous innovative attributes (e.g. a webinar tool), has exceptional automations as well as uses one of the most effective spam and also design screening devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a thorough guide with the very best alternatives to Constant Contact, check it out below. You can additionally try out our Smart Finder to see which e-newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d like to get right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be much far better off taking a appearance at any of these CRMs for tiny services, which will certainly be much extra budget-friendly. There are even lots of outstanding complimentary CRMs to choose from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software program for local business. It safely shops your client data as well as provides a protected method to manage your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability examinations.

Regardless of these fancy numbers as well as attributes, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for tiny businesses. The issue, these days, is that there are plenty of other email tools using also much more than Constant Contact, and for a great deal less money. For the quantity you pay with Constant Contact, you can locate on your own utilizing a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and it can’t be compared to Constant Contact’s simplified method (it just includes autoresponders).

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