Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising video game since 1995. Throughout that time, they’ve taken care of to turn into one of the most used e-mail tools on the planet, after Mailchimp.

Something I discovered is that Constant Contact is extremely typically the top option for numerous various other evaluation sites. Normally, I wonder to see if our in-depth evaluation generates the exact same outcome.

You may have looked into the Constant Contact reviews provided by individuals online, as well, and whilst they are pretty positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a methodical strategy and also uses our practical experience and knowledge of lots of other straightforward as well as sophisticated marketing automation devices.

What makes them special is that they’ve included numerous attributes over the years that few of their competitors sport, such as digital item downloads, occasion management, consultation scheduling and also social campaigns. These all add to the varied checklist of e-mail choices offered, in addition to automations and persisting newsletters.

Constant Contact brag a marketplace with around 400 apps and assimilations that satisfy even one of the most niche of products. Despite these flashy numbers as well as features, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a closer look at Constant Contact’s outs & ins as well as inspect.
Learn below!

Constant Contact Summary

Constant Contact is routed towards small companies, however their rates aren’t the most economical, especially when you consider that their functions just aren’t that advanced. Strategies start from $9.99/ month, yet this only enables 500 customers, as well as rates climb rather sharply after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our complete rates guide

Cons and pros


Is Constant Contact the appropriate e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite special hereof, being one of minority email advertising and marketing tools to allow you to take care of event enrollments, invitations, and tickets . Remember that this function includes its very own fees: 5.4% + $0.80 for each and every ticket offered or transaction conducted.

Not advised if:

You require innovative automation:

Surprisingly, for the premium it bills, Constant Contact does not use the most advanced automations. While they do offer caused campaigns, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll discover that other much less expensive tools provide comparable degrees of automation– MailerLite as well as Sendinblue.

Score details


Reduce of Use

Generally it’s very easy to navigate, though a bit dull-looking. You can reach the majority of locations within a couple of clicks, though as they’ve added a lot more capability, some things have ended up being a little hidden, for example, automations.

E-newsletter Creation


The editor is quick, however light on features, specifically in the designing department. Apart from that it’s simple to deal with.



This is really fundamental, just permitting you to insert simple greetings or get in touch with details. There is no if/then/else logic offered.

Email types

Timeless, autoresponders, basic automations, repeating newsletters, A/B screening, occasion registrations, surveys, coupons and also surveys .

Choice and Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to select from, with varying degrees of top quality (some are good, while others look a little fundamental as well as dated). You can likewise start from scratch, and utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a design template based on your website’s colors and also logo design.

Email Marketing Automation

It additionally creates pre-defined contact segments based on your clients’ interactions with your on-line store (e.g. repeat, expired and also possible clients). Automations based on contact triggers (e.g. e-mail opens, clicks) are also available.

Checklist Management

You can produce segments from contact task, list subscription, get in touch with details, tags, or ecommerce task. You can additionally create a segment from your contact insights and tag get in touches with based upon get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, as well as it merely provides a description box, standard field alternatives (which you can’t contribute to) and then a checklist, or checklists, that individuals can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out too severely, getting to the most prominent email companies (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Reports and also Analysis

In enhancement to typical open and also click records, spam, bounce and also unsubscribe prices are additionally available. You also obtain click warmth maps, and also some helpful summary records such as open and also click patterns, opens by gadget, % of contacts involved, and the majority of successful subject line.


Here’s where it obtains a little bit hirsute. The device as well as the website are just offered in English. You can pick to change a few of the non-editable email sections (e.g. footer and also personal privacy policy message) to one of 10 languages offered, mainly European. Support and the knowledge base is offered in 4 languages. A little complicated, however at the very least there’s some effort to sustain multilingual individuals and also audiences.

Further Features

Spam- and also Design-Testing

Spam testing isn’t offered, however, there is a attribute to examine the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been upgraded, and so on). There’s also a tool that permits you to sneak peek exactly how e-mails will try to find details recipients, although this really did not seem to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are put on short-lived hold for 15 days, and then resent. They are relocated into a put on hold bounce classification if it takes place once again. They have actually a ‘ advised for elimination’ filter offered to view these, but do not remove them instantly.



Import/export available although it’s not as straightforward as it could be– you require to initially enable innovative email approvals under Account Settings.

Storage space available for data and images


All strategies include unrestricted storage space.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Various levels of account accessibility

of course

The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a massive quantity of integrations and also applications , virtually 400.

Touchdown Page Builder

of course

This is only readily available through their type contractor, as well as it’s extremely basic. Instead, we ‘d recommend these free touchdown web page contractors.

Client Support

3.5/ 5.

There are a number of networks of assistance, including online conversation, phone assistance, a data base and also community-based assistance. I located that the chat and also phone assistance weren’t always available, which was a little irritating. When I had the ability to acquire conversation support, however, I did locate them to be valuable and also responsive . Remember that you’ll need to employ order to terminate your subscription, which is pretty annoying.

Total score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of the boxes. The main concern right here, though, is that they’re asking a costs cost for a sub-premium item.

Final thought.

As Constant Contact themselves repeat via their site, they are a device for small businesses. As well as, thus, it’s worth evaluating them on these terms. As discussed over, they certainly have sufficient of the basics covered to satisfy most small businesses, as well as if it were as straightforward as that then we would certainly suggest them a lot more highly.

The problem, nowadays, is that there are a lot of other e-mail devices using even more than Constant Contact, and also for a lot less money. This includes not just includes, yet additionally user experience. Actually, for the amount you pay with Constant Contact, you can find yourself using a lot more effective tools such as ActiveCampaign and also GetResponse.

They do grab points for their decent deliverability prices, integrations (particularly social networks assimilations), and also for enabling different gain access to levels for separate individuals. As well as with recent improvements to automations as well as coverage, and the enhancement of new functions like a website contractor, it does resemble they’re making an initiative to improve the product. However their lack of sophisticated features makes it challenging to recommend them over others at this cost factor. (You’ll see we do not list them as a good Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly assert that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplified method (it only includes autoresponders). They likewise provide robust records and also analysis devices. They are even less costly than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail marketing tools on the market. It’s available in 6 languages as well as includes sophisticated automation options as well as a integrated CRM.
  • GetResponse is a strong option. It features many sophisticated functions (e.g. a webinar device), has superb automations and also uses among the most effective spam as well as design screening devices we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth overview with the best options to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which e-newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d such as to get into the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be a lot better off taking a look at any of these CRMs for little businesses, which will certainly be much more budget friendly. There are also lots of excellent free CRMs to pick from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software for small companies. It safely stores your client data and also offers a protected means to manage your subscribers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

Regardless of these showy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for small services. The problem, these days, is that there are lots of other email tools using even a lot more than Constant Contact, and for a lot less cash. For the quantity you pay with Constant Contact, you could discover yourself using a lot extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simple method (it only includes autoresponders).

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