Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Cancel Account

Constant Contact have actually remained in the e-mail marketing game because 1995. Throughout that time, they’ve taken care of to turn into one of one of the most pre-owned e-mail tools in the world, after Mailchimp.

Something I discovered is that Constant Contact is extremely often the leading choice for many other testimonial internet sites. Naturally, I am curious to see if our thorough analysis creates the exact same outcome.

You could have taken a look at the Constant Contact evaluations offered by customers online, also, and also whilst they are quite positive, they may not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic approach and also uses our practical experience and also understanding of loads of various other easy and also innovative advertising automation devices.

What makes them unique is that they’ve added a number of functions throughout the years that few of their competitors sporting activity, such as electronic item downloads, occasion monitoring, consultation scheduling and social campaigns. These all add to the varied checklist of email choices offered, in addition to automations and also persisting newsletters.

Constant Contact boast a marketplace with around 400 applications and also assimilations that accommodate even one of the most specific niche of products. Yet despite these fancy numbers and also features, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a closer consider Constant Contact’s outs & ins as well as check if it’s still pertinent in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is directed towards local business, yet their costs aren’t one of the most budget friendly, specifically when you consider that their features just aren’t that progressed. Plans begin with $9.99/ month, but this just allows for 500 subscribers, and also rates climb quite sharply after that.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our total pricing overview

Pros and also Cons


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is fairly one-of-a-kind in this regard, being just one of minority e-mail advertising tools to enable you to handle occasion enrollments, invitations, and also tickets . Remember that this attribute includes its own fees: 5.4% + $0.80 for each and every ticket offered or deal carried out.

Not advised if:

You need sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t offer the most sophisticated automations. While they do offer caused campaigns, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll locate that various other much more affordable devices use similar degrees of automation– MailerLite as well as Sendinblue.

Score details


Reduce of Use

Normally it’s simple to browse, though a bit dull-looking. You can reach many places within a couple of clicks, though as they’ve included much more functionality, some points have come to be a little covert, for example, automations.

Newsletter Creation


The editor is fast, but light on features, especially in the styling department. Apart from that it’s very easy to deal with.



This is really fundamental, just enabling you to put basic greetings or contact details. There is no if/then/else reasoning readily available.

Email types

Traditional, autoresponders, basic automations, persisting e-newsletters, A/B testing, event enrollments, studies, surveys and also discount coupons .

Option and also Flexibility of Template Designs

Not bad. You can additionally start from scrape, and utilize a convenient feature called ‘Brand your email’ to auto-generate a theme based on your site’s shades as well as logo.

Email Marketing Automation

They use autoresponders and also deserted cart advocate Shopify as well as WooCommerce. It additionally produces pre-defined call sections based on your consumers’ interactions with your on-line shop (e.g. repeat, expired and potential clients). Automations based upon call triggers (e.g. e-mail opens up, clicks) are also available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can not truly integrate conditions as well as activities as you can in several other devices.

Listing Management

You can produce sectors from get in touch with activity, list subscription, call information, tags, or ecommerce task. You can also produce a segment from your get in touch with insights and tag get in touches with based upon get in touch with area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, and also it simply supplies a summary box, fundamental field alternatives (which you can’t contribute to) and then a listing, or lists, that people can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not perform too terribly, reaching the most prominent e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports and also Analysis

In addition to standard open as well as click reports, spam, bounce as well as unsubscribe prices are also readily available. You additionally obtain click heat maps, and also some useful overview reports such as open and click trends, opens by gadget, % of get in touches with involved, as well as many successful subject line.


Right here’s where it gets a little bit hirsute. The website as well as the device are just readily available in English. You can select to alter a few of the non-editable e-mail sections (e.g. footer and also personal privacy policy message) to among 10 languages readily available, mainly European. Assistance and also the data base is available in 4 languages. Slightly complex, however at the very least there’s some effort to support multilingual customers and also target markets.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nevertheless, there is a attribute to check the e-mail for errors ( missing out on web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that enables you to preview how e-mails will certainly look for specific recipients, although this didn’t seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and after that resent. If it occurs once more, they are relocated into a put on hold bounce category. They have a ‘ advised for elimination’ filter available to see these, but don’t eliminate them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you need to first enable sophisticated email permissions under Account Settings.

Storage space readily available for data and pictures


All strategies include unlimited storage.

Pro Features


of course

SPF as well as DKIM are sustained.

Very own Domain


Various degrees of account access

of course

The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a enormous amount of applications as well as integrations , almost 400.

Touchdown Page Builder

of course

This is just offered using their type builder, as well as it’s extremely standard. Rather, we ‘d recommend these free touchdown page home builders.

Consumer Support

3.5/ 5.

There are numerous channels of support, including online chat, phone assistance, a data base as well as community-based support. I located that the conversation as well as phone support weren’t constantly available, which was a little discouraging. When I was able to get hold of chat support, nonetheless, I did find them to be receptive and helpful . Remember that you’ll require to call order to terminate your subscription, which is quite frustrating.

Total ranking.

3.6/ 5.

For a fundamental email device, Constant Contact ticks the majority of packages. The main problem here, though, is that they’re asking a costs rate for a sub-premium item.


As Constant Contact themselves repeat via their website, they are a tool for local business. And, thus, it’s worth examining them on these terms. As mentioned above, they most definitely have sufficient of the essentials covered to satisfy most local business, and if it were as simple as that after that we would certainly advise them more extremely.

The problem, nowadays, is that there are lots of various other email devices supplying much more than Constant Contact, and also for a great deal much less cash. This includes not just includes, however also user experience. For the amount you pay with Constant Contact, you might discover on your own utilizing a lot more powerful tools such as ActiveCampaign and also GetResponse.

And also with recent improvements to automations as well as reporting, as well as the addition of new attributes like a site contractor, it does look like they’re making an initiative to boost the product. Their lack of innovative attributes makes it tough to recommend them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly assert that there might be other interests at play there.

Attempt Constant Contact now free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before tried, and also it can not be compared to Constant Contact’s simplistic strategy (it just includes autoresponders). They additionally supply durable records and also evaluation devices. On top of that, they are even less costly than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email marketing devices on the marketplace. It’s available in 6 languages as well as includes innovative automation options and a integrated CRM.
  • GetResponse is a strong option. It comes with lots of sophisticated attributes (e.g. a webinar tool), offers and also has outstanding automations among the most effective spam as well as design testing devices we’ve ever utilized. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a in-depth guide with the very best options to Constant Contact, check it out here. You can likewise try our Smart Finder to see which newsletter solution is finest fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly such as to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a look at any of these CRMs for small organizations, which will certainly be far much more inexpensive. There are also lots of outstanding complimentary CRMs to pick from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to cancel your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software program for small companies. It securely stores your consumer information and supplies a protected method to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are consistently excellent in our bi-annual deliverability examinations.

Despite these flashy numbers and functions, interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate via their site, they are a device for tiny companies. The issue, these days, is that there are plenty of various other e-mail tools using even much more than Constant Contact, and also for a great deal much less money. For the amount you pay with Constant Contact, you might discover on your own utilizing much more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simplified strategy (it only includes autoresponders).

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