Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Changes To Autoresponder Missing

Constant Contact have actually remained in the email advertising game given that 1995. During that time, they’ve managed to become one of one of the most pre-owned e-mail devices on the planet, after Mailchimp.

One thing I saw is that Constant Contact is really frequently the top selection for lots of various other review websites. Naturally, I wonder to see if our thorough analysis produces the same result.

You could have taken a look at the Constant Contact evaluations supplied by customers online, as well, and also whilst they are rather positive, they might not offer you the whole picture. Our review of Constant Contact is based on a methodical method as well as uses our sensible experience and also expertise of loads of other easy and also advanced advertising automation tools.

What makes them special is that they’ve added a number of features over the years that few of their competitors sport, such as digital product downloads, occasion monitoring, consultation organizing as well as social campaigns. These all include in the diverse listing of e-mail options available, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a market with around 400 applications and also combinations that deal with also the most niche of products. Yet regardless of these fancy numbers and features, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. Sufficient factor for us to take a better look at Constant Contact’s outs & ins and check if it’s still pertinent in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, yet their costs aren’t the most cost effective, particularly when you take into consideration that their attributes just aren’t that progressed. Strategies start from $9.99/ month, however this only enables 500 customers, as well as prices increase quite sharply afterwards.

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Constant Contact Pricing

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Pros and also Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite one-of-a-kind in this regard, being just one of the few email advertising and marketing devices to allow you to manage event enrollments, invitations, as well as tickets . Keep in mind that this attribute includes its own costs: 5.4% + $0.80 for each ticket offered or transaction performed.

Not recommended if:

You need advanced automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t supply the most sophisticated automations. While they do supply activated projects, autoresponders and abandoned cart projects (for Shopify just), you’ll locate that much cheaper devices supply similar levels of automation– MailerLite and Sendinblue, for example.

Rating information


Reduce of Use

Generally it’s easy to navigate, though a bit dull-looking. You can get to most areas within a couple of clicks, though as they’ve included much more performance, some things have actually come to be a little concealed, as an example, automations.

E-newsletter Creation


The editor is quickly, yet light on attributes, particularly in the designing division. Besides that it’s simple to deal with.


of course

This is really standard, only enabling you to insert simple introductions or contact details. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, basic automations, recurring newsletters, A/B screening, occasion enrollments, promo codes, surveys and polls .

Selection and also Flexibility of Template Designs

Not bad. You can also begin from scratch, and also make use of a helpful function called ‘Brand your email’ to auto-generate a design template based on your web site’s colors and logo.

Email Marketing Automation

They offer autoresponders and also abandoned cart advocate Shopify and WooCommerce. It additionally creates pre-defined get in touch with sections based upon your clients’ communications with your on-line store (e.g. repeat, lapsed and also possible customers). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are also available. It’s worth keeping in mind that the automations aren’t the most flexible, as you can not actually incorporate conditions and also activities as you can in numerous other devices.

Listing Management

You can develop sectors from contact task, listing subscription, call information, tags, or ecommerce task. You can also create a segment from your call insights and tag get in touches with based on contact field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, and it just offers a description box, basic field choices (which you can not include in) and then a listing, or checklists, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not perform as well badly, getting to one of the most prominent e-mail carriers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and also Analysis

In addition to common open and also click records, spam, bounce as well as unsubscribe prices are additionally offered. You additionally obtain click warm maps, and also some useful review reports such as open and click patterns, opens by tool, % of calls involved, and a lot of successful subject line. You can also contrast campaigns. Progressed tracking such as social tracking isn’t offered.


The tool and also the website are just available in English. You can choose to change some of the non-editable e-mail areas (e.g. footer and also privacy plan message) to one of 10 languages readily available, primarily European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nonetheless, there is a function to examine the email for mistakes (missing web links, placeholder message that hasn’t been updated, etc). There’s also a device that enables you to sneak peek exactly how e-mails will certainly try to find certain receivers, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on temporary hold for 15 days, and then resent. They are moved right into a put on hold bounce group if it occurs once more. They have actually a ‘ suggested for removal’ filter offered to view these, yet do not remove them immediately.



Import/export available although it’s not as straightforward as it could be– you require to initially allow sophisticated email approvals under Account Settings.

Storage space offered for data as well as pictures


All plans come with unrestricted storage.

Pro Features


of course

SPF as well as DKIM are sustained.

Own Domain


Various levels of account accessibility


The Account Owner can also appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large quantity of integrations as well as apps , practically 400.

Landing Page Builder


This is just offered by means of their kind builder, and also it’s really basic. Rather, we ‘d suggest these free landing web page contractors.

Customer Support

3.5/ 5.

There are a number of networks of support, including real-time conversation, phone support, a data base and community-based support. Nonetheless, I discovered that the conversation and also phone assistance weren’t constantly offered, which was a little irritating. When I had the ability to get hold of conversation support, nonetheless, I did find them to be receptive as well as helpful . Remember that you’ll need to call in order to terminate your subscription, which is pretty aggravating.

Total score.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks a lot of packages. The primary problem right here, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves restate with their site, they are a device for local business. As well as, therefore, it’s worth assessing them on these terms. As pointed out above, they absolutely have enough of the basics covered to please most small businesses, and also if it were as straightforward as that after that we ‘d suggest them more highly.

The problem, nowadays, is that there are lots of other email tools offering much more than Constant Contact, and also for a lot less cash. This includes not just includes, however also customer experience. As a matter of fact, for the amount you pay with Constant Contact, you can find yourself using much more powerful devices such as ActiveCampaign and GetResponse.

They do get factors for their respectable deliverability prices, assimilations ( especially social media integrations), and for permitting different access degrees for different users. As well as with recent improvements to automations and coverage, and the addition of new features like a internet site building contractor, it does look like they’re making an initiative to enhance the item. Their lack of innovative attributes makes it tough to advise them over others at this price point. (You’ll see we don’t note them as a excellent Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly assert that there could be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplified technique (it just includes autoresponders). They additionally provide robust records and also analysis tools. In addition to that, they are even cheaper than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email marketing tools on the marketplace. It’s available in 6 languages and also comes with advanced automation alternatives as well as a built-in CRM.
  • GetResponse is a strong alternative. It comes with lots of advanced features (e.g. a webinar tool), has outstanding automations as well as provides among the most effective spam and also design testing devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the best alternatives to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly such as to enter into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a look at any of these CRMs for tiny businesses, which will be much a lot more budget friendly. There are even a lot of exceptional complimentary CRMs to select from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software for small companies. It safely stores your customer information as well as uses a safe means to handle your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability examinations.

Regardless of these fancy numbers and functions, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate through their website, they are a device for small services. The concern, these days, is that there are plenty of various other email devices supplying also much more than Constant Contact, and also for a great deal less cash. For the quantity you pay with Constant Contact, you can discover yourself using much more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplified technique (it just features autoresponders).

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