Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Christmas

Constant Contact have remained in the email advertising game because 1995. During that time, they’ve managed to turn into one of the most used email tools in the world, after Mailchimp.

One thing I observed is that Constant Contact is very frequently the leading choice for several various other testimonial websites. Naturally, I wonder to see if our in-depth evaluation creates the exact same result.

You might have checked out the Constant Contact testimonials offered by individuals online, too, as well as whilst they are rather favorable, they may not give you the whole picture. Our evaluation of Constant Contact is based on a methodical technique and uses our practical experience as well as understanding of loads of various other straightforward as well as innovative marketing automation tools.

What makes them unique is that they’ve added numerous features for many years that few of their rivals sport, such as electronic item downloads, occasion management, appointment scheduling and social campaigns. These all contribute to the varied checklist of email choices available, along with automations as well as persisting newsletters.

Constant Contact boast a marketplace with around 400 apps and integrations that accommodate also the most niche of items. In spite of these fancy numbers and attributes, passion in Constant Contact seems to be on the decline, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s outs & ins as well as inspect.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, however their prices aren’t one of the most economical, specifically when you take into consideration that their features just aren’t that progressed. Plans start from $9.99/ month, however this only allows for 500 customers, and rates climb pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our complete rates overview

Pros as well as Cons


Is Constant Contact the right e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather one-of-a-kind hereof, being one of minority email marketing devices to permit you to manage occasion invites, registrations, and also tickets . Keep in mind that this feature comes with its very own fees: 5.4% + $0.80 for every ticket sold or transaction conducted.

Not advised if:

You need sophisticated automation:

Remarkably, for the premium it bills, Constant Contact does not offer the most innovative automations. While they do offer set off campaigns, autoresponders and abandoned cart projects (for Shopify just), you’ll discover that more affordable devices use similar levels of automation– MailerLite as well as Sendinblue, as an example.

Rating details


Alleviate of Use

Normally it’s very easy to navigate, though a bit dull-looking. You can get to a lot of places within a couple of clicks, though as they’ve included extra capability, some points have ended up being a little surprise, for instance, automations.

Newsletter Creation


The editor is quick, yet light on functions, particularly in the styling division. In addition to that it’s easy to collaborate with.



This is extremely standard, only permitting you to insert simple introductions or call information. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, fundamental automations, reoccuring e-newsletters, A/B testing, event registrations, vouchers, surveys as well as surveys .

Choice as well as Flexibility of Template Designs

Not bad. You can likewise begin from scratch, and make use of a convenient attribute called ‘Brand your e-mail’ to auto-generate a theme based on your site’s colors as well as logo design.

Email Marketing Automation

It additionally generates pre-defined get in touch with segments based on your consumers’ interactions with your on-line shop (e.g. repeat, expired as well as possible consumers). Automations based on call triggers (e.g. email opens, clicks) are also offered.

Checklist Management

You can produce segments from contact activity, list membership, contact information, tags, or ecommerce task. You can also create a segment from your get in touch with insights and also tag calls based on get in touch with area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, and it simply supplies a description box, basic area alternatives (which you can not include in) and afterwards a listing, or lists, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute too badly, reaching the most prominent e-mail carriers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and Analysis

In addition to standard open and click records, spam, bounce as well as unsubscribe rates are additionally offered. You additionally obtain click heat maps, and also some useful summary reports such as open and also click trends, opens up by device, % of calls involved, and many successful subject line. You can also compare projects. Nonetheless, advanced tracking such as social tracking isn’t offered.


The device and also the website are just readily available in English. You can select to transform some of the non-editable email sections (e.g. footer and also privacy plan message) to one of 10 languages readily available, mainly European.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, however, there is a feature to check the email for errors (missing web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that allows you to sneak peek how e-mails will certainly seek specific recipients, although this really did not seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are positioned on momentary hold for 15 days, and afterwards dislike. If it takes place once again, they are moved right into a put on hold bounce category. They have actually a ‘ advised for elimination’ filter offered to see these, yet don’t remove them instantly.



Import/export offered although it’s not as uncomplicated as maybe– you require to first make it possible for innovative e-mail approvals under Account Settings.

Storage available for images and information


All strategies include unlimited storage space.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Different levels of account accessibility


The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial quantity of integrations and apps , almost 400.

Landing Page Builder


This is just offered via their form contractor, and also it’s extremely standard. Rather, we ‘d advise these cost-free touchdown web page building contractors.

Client Support

3.5/ 5.

There are a number of channels of assistance, consisting of online chat, phone assistance, a knowledge base and community-based support. I found that the conversation as well as phone support weren’t constantly readily available, which was a little irritating.

Total ranking.

3.6/ 5.

For a basic email tool, Constant Contact ticks most of the boxes. The primary issue right here, however, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves reiterate through their website, they are a device for small businesses. And, as such, it’s worth evaluating them on these terms. As stated above, they absolutely have sufficient of the basics covered to satisfy most small businesses, as well as if it were as straightforward as that after that we ‘d advise them extra highly.

The problem, nowadays, is that there are plenty of other email tools providing much more than Constant Contact, and for a whole lot much less money. This consists of not just features, but also customer experience. Actually, for the amount you pay with Constant Contact, you could find yourself making use of much more powerful tools such as ActiveCampaign as well as GetResponse.

They do pick up factors for their respectable deliverability rates, combinations ( specifically social media sites combinations), as well as for allowing different access levels for separate users. And also with current improvements to automations and coverage, and the enhancement of brand-new functions like a internet site home builder, it does resemble they’re making an initiative to boost the product. Yet their lack of advanced functions makes it tough to suggest them over others at this price factor. (You’ll see we don’t detail them as a great Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly assert that there might be other interests at play there.

Attempt Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before attempted, and also it can not be compared to Constant Contact’s simplified method (it just includes autoresponders). They also provide durable reports and also analysis tools. They are also less costly than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email marketing tools on the marketplace. It’s offered in 6 languages as well as includes innovative automation alternatives and also a integrated CRM.
  • GetResponse is a solid choice. It includes many sophisticated features (e.g. a webinar device), has excellent automations and also provides among the best spam and also design screening devices we’ve ever before utilized. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the very best alternatives to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which e-newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d such as to obtain into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be far better off having a look at any one of these CRMs for small companies, which will certainly be even more budget-friendly. There are also plenty of outstanding free CRMs to select from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software for small businesses. It safely stores your customer information and also supplies a protected means to manage your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability examinations.

Despite these flashy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat via their site, they are a tool for tiny services. The issue, these days, is that there are plenty of various other email devices using also more than Constant Contact, and for a great deal less money. For the quantity you pay with Constant Contact, you could find yourself utilizing much a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simple technique (it only features autoresponders).

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