Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising and marketing game considering that 1995. Throughout that time, they’ve taken care of to turn into one of one of the most pre-owned email devices in the world, after Mailchimp.

Something I observed is that Constant Contact is extremely often the leading selection for lots of other review web sites. Normally, I am curious to see if our in-depth evaluation produces the exact same end result.

You might have checked out the Constant Contact evaluations used by users online, also, as well as whilst they are quite positive, they may not give you the whole picture. Our evaluation of Constant Contact is based on a methodical strategy and also uses our sensible experience and also understanding of loads of various other simple as well as innovative advertising automation devices.

What makes them unique is that they’ve added numerous attributes over the years that few of their competitors sport, such as digital item downloads, occasion monitoring, appointment scheduling as well as social campaigns. These all contribute to the varied listing of e-mail choices offered, along with automations and also repeating newsletters.

Constant Contact brag a marketplace with around 400 applications as well as combinations that satisfy even one of the most particular niche of items. Regardless of these fancy numbers and also attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient reason for us to take a more detailed consider Constant Contact’s outs & ins and also check if it’s still relevant in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, but their prices aren’t one of the most inexpensive, particularly when you think about that their features simply aren’t that advanced. Strategies begin with $9.99/ month, yet this only permits 500 subscribers, as well as prices increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our complete pricing overview

Cons and pros


Is Constant Contact the right e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather one-of-a-kind hereof, being one of minority e-mail advertising and marketing tools to permit you to manage occasion tickets, enrollments, and invitations . Keep in mind that this function includes its very own costs: 5.4% + $0.80 for each ticket offered or transaction performed.

Not recommended if:

You require innovative automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t offer one of the most innovative automations. While they do supply caused campaigns, autoresponders and deserted cart projects (for Shopify just), you’ll locate that other much cheaper tools offer comparable levels of automation– MailerLite and Sendinblue, as an example.

Ranking details


Reduce of Use

Normally it’s simple to browse, though a little bit dull-looking. You can reach many locations within a couple of clicks, though as they’ve included more performance, some points have actually come to be a little covert, as an example, automations.

Newsletter Creation


The editor is fast, however light on features, especially in the styling division. In addition to that it’s simple to deal with.



This is extremely standard, only allowing you to insert simple greetings or call details. There is no if/then/else logic available.

Email types

Traditional, autoresponders, standard automations, reoccuring e-newsletters, A/B screening, occasion registrations, polls, discount coupons as well as studies .

Selection and Flexibility of Template Designs

Not bad. There are about 200 (!) layouts to select from, with differing degrees of high quality (some are good, while others look a little standard and also outdated). You can additionally start from scratch, as well as use a useful feature called ‘Brand your e-mail’ to auto-generate a design template based on your site’s shades and also logo.

Email Marketing Automation

It likewise produces pre-defined contact sections based on your customers’ communications with your online shop (e.g. repeat, expired as well as possible clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also readily available.

List Management

You can produce sections from get in touch with activity, checklist membership, call information, tags, or ecommerce task. You can likewise develop a segment from your contact insights as well as tag get in touches with based on get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, and also it merely offers a summary box, basic area alternatives (which you can’t contribute to) and after that a list, or lists, that individuals can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform also terribly, reaching one of the most preferred e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Records as well as Analysis

In enhancement to typical open and also click reports, spam, bounce and unsubscribe prices are likewise readily available. You also get click heat maps, and some beneficial introduction records such as open as well as click patterns, opens by gadget, % of get in touches with involved, and most effective subject line.


The device as well as the site are only available in English. You can pick to transform some of the non-editable e-mail areas (e.g. footer and privacy policy message) to one of 10 languages readily available, mostly European.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nonetheless, there is a feature to inspect the e-mail for errors (missing web links, placeholder text that hasn’t been updated, and so on). There’s likewise a device that enables you to sneak peek how emails will look for specific receivers, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and then frown at. If it occurs once more, they are relocated into a put on hold bounce classification. They have actually a ‘ suggested for removal’ filter readily available to check out these, yet do not remove them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you require to initially allow innovative e-mail approvals under Account Settings.

Storage readily available for photos and also data


All strategies feature limitless storage space.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various degrees of account gain access to


The Account Owner can likewise designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a massive amount of apps as well as integrations , nearly 400.

Touchdown Page Builder

of course

This is just readily available through their form contractor, and also it’s really fundamental. Instead, we ‘d suggest these cost-free landing page builders.

Customer Support

3.5/ 5.

There are a number of channels of assistance, consisting of live conversation, phone assistance, a knowledge base as well as community-based assistance. I located that the chat and phone support weren’t always available, which was a little discouraging. When I was able to get hold of chat support, nonetheless, I did discover them to be helpful and responsive . Keep in mind that you’ll need to contact order to terminate your membership, which is rather annoying.

General rating.

3.6/ 5.

For a standard email tool, Constant Contact ticks the majority of packages. The main problem here, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves restate through their site, they are a device for local business. And also, therefore, it’s worth reviewing them on these terms. As pointed out above, they most definitely have sufficient of the essentials covered to please most small companies, as well as if it were as easy as that then we would certainly suggest them more very.

The issue, these days, is that there are a lot of various other e-mail tools using much more than Constant Contact, as well as for a whole lot less money. This includes not just includes, but additionally customer experience. For the quantity you pay with Constant Contact, you can locate yourself using a lot a lot more effective tools such as ActiveCampaign and GetResponse.

They do pick up factors for their good deliverability prices, integrations (particularly social media sites assimilations), and also for permitting different access levels for separate individuals. As well as with recent enhancements to automations as well as reporting, and also the enhancement of new attributes like a site contractor, it does look like they’re making an effort to boost the product. Yet their absence of advanced features makes it hard to suggest them over others at this rate point. (You’ll see we do not detail them as a excellent Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly declare that there could be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simple approach (it only includes autoresponders). They also supply durable reports and analysis tools. On top of that, they are even less expensive than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one email advertising devices on the market. It’s offered in 6 languages and comes with innovative automation alternatives and a integrated CRM.
  • GetResponse is a strong choice. It includes several sophisticated functions (e.g. a webinar tool), has outstanding automations and also provides one of the most effective spam as well as layout screening devices we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the very best options to Constant Contact, check it out below. You can also try out our Smart Finder to see which newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to get into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. However, at $399/month, you would certainly be better off having a look at any of these CRMs for small companies, which will be even more cost effective. There are also plenty of outstanding totally free CRMs to pick from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to cancel your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software program for small companies. It safely stores your customer data and provides a protected method to handle your subscribers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability tests.

Regardless of these flashy numbers and features, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate with their site, they are a tool for small services. The problem, these days, is that there are lots of other e-mail devices providing also more than Constant Contact, as well as for a lot less cash. For the amount you pay with Constant Contact, you might discover yourself making use of a lot more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simple technique (it only features autoresponders).

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