Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising video game since 1995. Throughout that time, they’ve managed to turn into one of one of the most used email tools worldwide, after Mailchimp.

One point I observed is that Constant Contact is really commonly the top selection for many various other evaluation websites. Normally, I wonder to see if our thorough evaluation produces the same result.

You might have looked into the Constant Contact reviews supplied by customers online, also, and whilst they are rather positive, they might not give you the whole picture. Our review of Constant Contact is based on a systematic strategy and uses our functional experience as well as understanding of loads of various other straightforward and also advanced advertising automation devices.

What makes them unique is that they’ve added numerous features throughout the years that few of their rivals sporting activity, such as electronic product downloads, event administration, consultation scheduling and also social campaigns. These all contribute to the varied listing of email options readily available, in addition to automations and also recurring newsletters.

Constant Contact brag a industry with around 400 applications and integrations that satisfy even one of the most niche of products. Yet in spite of these showy numbers as well as functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough reason for us to take a closer take a look at Constant Contact’s outs & ins as well as examine if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, yet their rates aren’t the most affordable, specifically when you think about that their functions just aren’t that progressed. Strategies begin with $9.99/ month, however this just allows for 500 clients, and also rates rise pretty sharply after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our total rates guide

Pros and also Cons


Is Constant Contact the right e-newsletter solution for you?

Advised if:

You run events:

Constant Contact is quite distinct in this regard, being one of the few e-mail advertising and marketing tools to enable you to take care of event invitations, tickets, and also enrollments . Bear in mind that this feature includes its very own costs: 5.4% + $0.80 for each ticket offered or purchase conducted.

Not advised if:

You require advanced automation:

Remarkably, for the premium it bills, Constant Contact doesn’t use the most innovative automations. While they do provide set off campaigns, autoresponders as well as abandoned cart projects (for Shopify just), you’ll locate that other much less expensive tools offer similar levels of automation– MailerLite and Sendinblue.

Ranking information


Reduce of Use

Usually it’s very easy to navigate, though a little bit dull-looking. You can get to the majority of areas within a couple of clicks, though as they’ve added more capability, some things have become a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, but light on attributes, specifically in the styling division. Besides that it’s very easy to work with.



This is very fundamental, just permitting you to put basic introductions or call information. There is no if/then/else logic available.

Email kinds

Classic, autoresponders, basic automations, reoccuring newsletters, A/B screening, occasion enrollments, discount coupons, surveys and surveys .

Choice and Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to pick from, with varying levels of top quality (some are respectable, while others look a little fundamental as well as outdated). You can also start from scratch, as well as use a helpful feature called ‘Brand your e-mail’ to auto-generate a design template based on your web site’s colors and also logo design.

Email Marketing Automation

It also creates pre-defined get in touch with segments based on your clients’ communications with your on-line shop (e.g. repeat, expired and also possible consumers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are additionally available.

Checklist Management

You can create segments from get in touch with task, checklist membership, contact information, tags, or ecommerce activity. You can additionally create a section from your contact insights and also tag contacts based on get in touch with field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the form, and it simply offers a description box, fundamental area options (which you can not add to) and then a listing, or lists, that individuals can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not do too badly, reaching one of the most preferred e-mail suppliers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Records and Analysis

Along with basic open and click reports, spam, bounce as well as unsubscribe rates are likewise readily available. You likewise get click warmth maps, and also some valuable introduction reports such as open as well as click fads, opens by device, % of calls involved, as well as the majority of effective subject line. You can also contrast projects. Advanced tracking such as social monitoring isn’t available.


The website as well as the tool are just offered in English. You can select to alter some of the non-editable email areas (e.g. footer as well as personal privacy policy text) to one of 10 languages offered, primarily European.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, however, there is a function to examine the email for mistakes ( missing out on web links, placeholder text that hasn’t been upgraded, etc). There’s also a tool that enables you to preview just how e-mails will certainly look for specific receivers, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management

of course

Soft bounces are placed on short-lived hold for 15 days, and after that dislike. If it happens again, they are moved into a suspended bounce category. They have a ‘recommended for removal’ filter offered to view these, but don’t eliminate them immediately.


of course

Import/export readily available although it’s not as straightforward as maybe– you require to first make it possible for advanced email consents under Account Settings.

Storage readily available for images and data


All strategies feature unrestricted storage.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Various levels of account access


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a huge amount of apps and also combinations , nearly 400.

Landing Page Builder


This is just offered using their form contractor, as well as it’s very fundamental. Instead, we ‘d recommend these cost-free landing page home builders.

Customer Support

3.5/ 5.

There are several channels of support, consisting of live chat, phone assistance, a understanding base and community-based assistance. I found that the conversation and phone support weren’t constantly readily available, which was a little irritating.

Total rating.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks the majority of the boxes. The primary problem here, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves repeat via their website, they are a device for small businesses. As well as, as such, it’s worth examining them on these terms. As mentioned over, they definitely have sufficient of the fundamentals covered to please most small companies, and also if it were as straightforward as that after that we would certainly advise them more extremely.

The concern, nowadays, is that there are lots of other email tools providing much more than Constant Contact, and for a whole lot less cash. This consists of not only includes, however likewise individual experience. For the amount you pay with Constant Contact, you can find yourself making use of much extra powerful devices such as ActiveCampaign as well as GetResponse.

And also with recent enhancements to automations as well as coverage, and the enhancement of new attributes like a site builder, it does look like they’re making an initiative to improve the item. Their lack of innovative attributes makes it challenging to suggest them over others at this cost point.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly declare that there could be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simple approach (it just includes autoresponders). They also provide durable records and analysis tools. On top of that, they are even less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail advertising devices on the marketplace. It’s available in 6 languages as well as includes innovative automation choices and a integrated CRM.
  • GetResponse is a solid option. It features several sophisticated features (e.g. a webinar tool), has excellent automations and also uses one of the most effective spam and also layout testing devices we’ve ever before utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a detailed overview with the very best alternatives to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which e-newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d such as to get into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be far better off taking a look at any of these CRMs for small companies, which will certainly be even more budget friendly. There are also lots of outstanding complimentary CRMs to pick from.

How can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to cancel your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software program for small businesses. It securely shops your client information as well as uses a safe means to manage your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are consistently great in our bi-annual deliverability tests.

In spite of these flashy numbers and also features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a tool for small businesses. The issue, these days, is that there are lots of other email devices using also much more than Constant Contact, and for a great deal less money. For the amount you pay with Constant Contact, you can locate yourself making use of a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can’t be compared to Constant Contact’s simplified technique (it only features autoresponders).

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