Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising game considering that 1995. Throughout that time, they’ve managed to become one of the most used email tools worldwide, after Mailchimp.

Something I discovered is that Constant Contact is very commonly the top selection for several various other review sites. Naturally, I am curious to see if our in-depth analysis generates the same result.

You could have checked out the Constant Contact testimonials provided by users online, as well, and also whilst they are pretty positive, they might not offer you the whole picture. Our review of Constant Contact is based upon a systematic method and utilizes our sensible experience and knowledge of lots of other easy and innovative advertising automation devices.

What makes them special is that they’ve included a number of functions over the years that few of their rivals sporting activity, such as electronic product downloads, event administration, visit organizing and social projects. These all include in the diverse listing of e-mail choices offered, in addition to automations as well as recurring newsletters.

Constant Contact brag a market with around 400 apps as well as integrations that accommodate even the most specific niche of items. Regardless of these flashy numbers and also attributes, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough factor for us to take a closer check out Constant Contact’s ins & outs and inspect if it’s still relevant in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is routed towards small companies, however their costs aren’t the most economical, particularly when you take into consideration that their features simply aren’t that progressed. Plans start from $9.99/ month, however this only allows for 500 clients, and rates rise pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our complete prices overview

Pros and Cons


Is Constant Contact the right e-newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly one-of-a-kind hereof, being among minority e-mail marketing tools to permit you to handle event invitations, registrations, as well as tickets . Keep in mind that this attribute features its own fees: 5.4% + $0.80 for every ticket sold or deal conducted.

Not recommended if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact doesn’t offer one of the most advanced automations. While they do provide triggered projects, autoresponders and deserted cart campaigns (for Shopify just), you’ll find that other much cheaper devices provide similar levels of automation– MailerLite as well as Sendinblue.

Score information


Ease of Use

Normally it’s simple to navigate, though a bit dull-looking. You can get to many areas within a couple of clicks, though as they’ve added much more capability, some points have come to be a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, however light on attributes, particularly in the styling division. Apart from that it’s simple to collaborate with.



This is very basic, only allowing you to put straightforward greetings or call information. There is no if/then/else logic available.

Email types

Classic, autoresponders, standard automations, persisting newsletters, A/B screening, occasion enrollments, discount coupons, studies and surveys .

Option as well as Flexibility of Template Designs

Not negative. You can additionally start from scratch, and utilize a helpful feature called ‘Brand your e-mail’ to auto-generate a theme based on your internet site’s colors and logo design.

Email Marketing Automation

It likewise creates pre-defined call sectors based on your clients’ communications with your online store (e.g. repeat, expired and possible consumers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are likewise available.

List Management

You can create segments from get in touch with activity, list subscription, contact details, tags, or ecommerce activity. You can additionally develop a segment from your get in touch with insights as well as tag calls based on contact field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the kind, as well as it merely uses a description box, basic area alternatives (which you can’t contribute to) and after that a listing, or listings, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do as well severely, getting to the most popular e-mail companies (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports as well as Analysis

Along with typical open and click reports, spam, bounce and also unsubscribe rates are likewise readily available. You also obtain click warm maps, and some valuable summary records such as open as well as click trends, opens up by gadget, % of contacts engaged, as well as many effective subject line. You can additionally contrast projects. Nevertheless, progressed tracking such as social monitoring isn’t readily available.


Here’s where it gets a little bit hairy. The website and the device are only available in English. You can choose to change some of the non-editable e-mail areas (e.g. footer and privacy policy message) to one of 10 languages offered, primarily European. Assistance and also the data base is offered in 4 languages. Slightly complicated, but at the very least there’s some initiative to support multilingual users and target markets.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, however, there is a function to inspect the email for errors (missing web links, placeholder message that hasn’t been updated, and so on). There’s additionally a tool that enables you to sneak peek exactly how e-mails will search for certain receivers, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are put on temporary hold for 15 days, and afterwards feel bitter. If it occurs again, they are moved into a suspended bounce category. They have actually a ‘ suggested for elimination’ filter offered to check out these, but do not remove them instantly.



Import/export offered although it’s not as uncomplicated as it could be– you require to first enable sophisticated e-mail authorizations under Account Settings.

Storage space available for photos and also information


All plans come with endless storage space.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Various levels of account access

of course

The Account Owner can likewise designate roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a substantial amount of combinations and also apps , almost 400.

Touchdown Page Builder

of course

This is just readily available by means of their form building contractor, and also it’s extremely fundamental. Instead, we ‘d suggest these totally free landing page contractors.

Consumer Support

3.5/ 5.

There are several channels of assistance, including online conversation, phone assistance, a knowledge base and community-based assistance. I discovered that the conversation and also phone support weren’t constantly available, which was a little frustrating.

Total ranking.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks most of packages. The main issue here, though, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves restate via their website, they are a device for local business. And, as such, it’s worth assessing them on these terms. As pointed out above, they certainly have enough of the fundamentals covered to please most small businesses, and also if it were as easy as that then we ‘d recommend them a lot more highly.

The concern, nowadays, is that there are a lot of other e-mail tools using a lot more than Constant Contact, as well as for a great deal less cash. This consists of not just features, yet likewise customer experience. In fact, for the quantity you pay with Constant Contact, you could find yourself utilizing a lot more effective tools such as ActiveCampaign and also GetResponse.

And also with current enhancements to automations and also reporting, and the addition of new functions like a web site builder, it does look like they’re making an effort to improve the item. Their lack of sophisticated attributes makes it challenging to advise them over others at this price factor.

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly claim that there might be various other interests at play there.

Try Constant Contact now absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplistic strategy (it just features autoresponders). They additionally use robust reports and also analysis devices. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising devices on the marketplace. It’s offered in 6 languages and also includes advanced automation alternatives and also a integrated CRM.
  • GetResponse is a strong choice. It comes with lots of advanced features (e.g. a webinar device), provides and also has exceptional automations among the very best spam and layout screening devices we’ve ever before used. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the best choices to Constant Contact, check it out right here. You can additionally try our Smart Finder to see which newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d like to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be much better off having a look at any of these CRMs for local business, which will certainly be much more cost effective. There are even plenty of outstanding complimentary CRMs to pick from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software application for small businesses. It securely shops your customer data and supplies a protected means to manage your clients.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability tests.

Regardless of these flashy numbers and functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state with their website, they are a tool for tiny organizations. The problem, these days, is that there are plenty of other e-mail tools offering also more than Constant Contact, and also for a great deal much less cash. For the quantity you pay with Constant Contact, you can locate on your own utilizing a lot a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simplistic method (it only includes autoresponders).

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