Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email advertising and marketing game because 1995. Throughout that time, they’ve handled to turn into one of the most pre-owned e-mail tools on the planet, after Mailchimp.

Something I discovered is that Constant Contact is very often the top selection for lots of various other evaluation web sites. Naturally, I am curious to see if our thorough analysis generates the very same outcome.

You may have had a look at the Constant Contact testimonials offered by users online, as well, as well as whilst they are quite favorable, they may not give you the whole picture. Our testimonial of Constant Contact is based on a systematic technique and also uses our functional experience as well as understanding of loads of other simple as well as innovative marketing automation tools.

What makes them unique is that they’ve added numerous functions for many years that few of their rivals sporting activity, such as electronic item downloads, occasion management, appointment organizing as well as social campaigns. These all include in the diverse checklist of e-mail alternatives readily available, in addition to automations and reoccuring newsletters.

Constant Contact brag a industry with around 400 applications and also integrations that accommodate also one of the most particular niche of products. In spite of these fancy numbers as well as functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient reason for us to take a better look at Constant Contact’s ins & outs as well as check if it’s still pertinent in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed towards small companies, yet their costs aren’t one of the most budget-friendly, particularly when you take into consideration that their functions simply aren’t that progressed. Strategies begin with $9.99/ month, however this just permits 500 customers, and prices climb pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our complete rates guide

Cons and pros


Is Constant Contact the ideal newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is fairly unique hereof, being just one of minority e-mail advertising devices to permit you to manage occasion invites, tickets, and also enrollments . Remember that this function comes with its very own costs: 5.4% + $0.80 for each and every ticket marketed or deal carried out.

Not recommended if:

You need sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact does not use one of the most sophisticated automations. While they do use triggered projects, autoresponders and deserted cart projects (for Shopify only), you’ll discover that more affordable devices supply comparable degrees of automation– MailerLite as well as Sendinblue, for instance.

Score details


Alleviate of Use

Normally it’s easy to navigate, though a bit dull-looking. You can get to a lot of locations within a number of clicks, though as they’ve included more performance, some points have actually come to be a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, but light on attributes, specifically in the styling department. Besides that it’s easy to collaborate with.



This is really fundamental, only permitting you to place basic greetings or contact information. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, standard automations, repeating newsletters, A/B screening, event registrations, surveys, promo codes as well as polls .

Option and also Flexibility of Template Designs

Not bad. There are around 200 (!) layouts to select from, with varying degrees of top quality (some are decent, while others look a little standard and dated). You can also go back to square one, and also make use of a convenient function called ‘Brand your email’ to auto-generate a layout based on your internet site’s colors and also logo.

Email Marketing Automation

It additionally creates pre-defined call segments based on your clients’ interactions with your on-line shop (e.g. repeat, expired and also prospective consumers). Automations based on get in touch with triggers (e.g. email opens, clicks) are likewise readily available.

Checklist Management

You can produce segments from call activity, list membership, contact details, tags, or ecommerce activity. You can also develop a segment from your get in touch with insights and tag contacts based upon contact area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and also it simply supplies a summary box, standard area options (which you can not add to) and then a checklist, or checklists, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out too terribly, getting to one of the most prominent e-mail carriers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Records and also Analysis

Along with standard open and click records, spam, bounce and also unsubscribe rates are also available. You also obtain click warm maps, and some useful introduction reports such as open as well as click trends, opens up by tool, % of contacts engaged, and most effective subject line. You can additionally contrast projects. However, progressed tracking such as social monitoring isn’t available.


Here’s where it obtains a little bit unshaven. The device and also the website are just readily available in English. You can select to transform a few of the non-editable e-mail areas (e.g. footer and personal privacy plan text) to among 10 languages readily available, mainly European. Support and also the data base is available in 4 languages. Slightly complex, however a minimum of there’s some initiative to sustain multilingual customers and also target markets.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t offered, however, there is a attribute to check the e-mail for errors ( missing out on links, placeholder message that hasn’t been upgraded, and so on). There’s also a tool that allows you to sneak peek how emails will certainly look for details recipients, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and then dislike. They are relocated into a put on hold bounce classification if it takes place again. They have a ‘ suggested for elimination’ filter available to see these, however don’t remove them automatically.



Import/export available although it’s not as uncomplicated as maybe– you require to first make it possible for sophisticated email consents under Account Settings.

Storage space offered for photos as well as information


All strategies include unlimited storage space.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Different levels of account accessibility


The Account Owner can also appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a huge quantity of combinations and applications , nearly 400.

Touchdown Page Builder


This is just offered through their type contractor, as well as it’s extremely fundamental. Instead, we ‘d recommend these totally free landing page builders.

Consumer Support

3.5/ 5.

There are numerous networks of assistance, including online chat, phone support, a knowledge base and community-based assistance. However, I located that the conversation and phone support weren’t constantly available, which was a little irritating. When I had the ability to acquire conversation assistance, nevertheless, I did find them to be useful and also responsive . Bear in mind that you’ll require to hire order to terminate your subscription, which is quite irritating.

General score.

3.6/ 5.

For a standard email tool, Constant Contact ticks most of the boxes. The main problem below, however, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves reiterate through their site, they are a device for small companies. And, thus, it’s worth reviewing them on these terms. As mentioned above, they certainly have enough of the essentials covered to please most local business, and also if it were as easy as that after that we ‘d recommend them extra very.

The problem, these days, is that there are a lot of various other email devices supplying even more than Constant Contact, as well as for a great deal less money. This includes not just includes, but likewise user experience. For the quantity you pay with Constant Contact, you could find yourself using a lot extra powerful devices such as ActiveCampaign and also GetResponse.

And also with recent improvements to automations as well as reporting, as well as the enhancement of brand-new attributes like a internet site building contractor, it does look like they’re making an effort to enhance the product. Their lack of sophisticated attributes makes it tough to recommend them over others at this price point.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly declare that there could be various other rate of interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simplistic technique (it only features autoresponders). They also provide durable reports as well as evaluation devices. They are also less costly than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one e-mail advertising devices on the market. It’s available in 6 languages and also comes with sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a solid option. It includes numerous advanced features (e.g. a webinar device), offers as well as has exceptional automations one of the very best spam and layout testing tools we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a detailed overview with the most effective choices to Constant Contact, check it out here. You can likewise try out our Smart Finder to see which newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly such as to enter the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for small organizations, which will be far a lot more cost effective. There are even lots of superb complimentary CRMs to choose from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to cancel your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software for small businesses. It securely stores your consumer data and also offers a safe method to manage your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability examinations.

Regardless of these flashy numbers and features, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a device for tiny services. The problem, these days, is that there are plenty of other e-mail devices supplying even extra than Constant Contact, and for a lot much less money. For the quantity you pay with Constant Contact, you might discover yourself making use of much more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simplified method (it just includes autoresponders).

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