Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Customer Service Phone Numcber

Constant Contact have actually been in the e-mail advertising and marketing game since 1995. During that time, they’ve managed to become one of one of the most pre-owned e-mail tools in the world, after Mailchimp.

One point I observed is that Constant Contact is extremely commonly the leading option for many other testimonial internet sites. Normally, I am curious to see if our thorough evaluation produces the exact same outcome.

You might have looked into the Constant Contact testimonials used by users online, too, and also whilst they are rather positive, they might not offer you the whole picture. Our evaluation of Constant Contact is based upon a systematic technique and also utilizes our functional experience and also understanding of loads of other straightforward as well as innovative advertising and marketing automation devices.

What makes them special is that they’ve added a number of features throughout the years that few of their competitors sporting activity, such as electronic item downloads, occasion management, appointment organizing and social projects. These all add to the varied checklist of e-mail choices available, along with automations and persisting e-newsletters.

Constant Contact boast a marketplace with around 400 apps and also combinations that satisfy also the most specific niche of items. Yet regardless of these showy numbers and also functions, passion in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s ins & outs as well as inspect.
Learn below!

Constant Contact Summary

Constant Contact is routed towards small businesses, however their rates aren’t the most cost effective, especially when you consider that their attributes just aren’t that advanced. Strategies begin with $9.99/ month, however this just enables 500 subscribers, as well as costs rise pretty sharply afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our total pricing overview

Cons and also pros


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly one-of-a-kind hereof, being among the few e-mail advertising and marketing devices to enable you to manage event registrations, tickets, as well as invitations . Keep in mind that this feature includes its own charges: 5.4% + $0.80 for every ticket marketed or purchase carried out.

Not recommended if:

You require advanced automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t provide one of the most sophisticated automations. While they do supply triggered projects, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll locate that other more affordable devices provide similar levels of automation– MailerLite as well as Sendinblue, as an example.

Rating information


Ease of Use

Typically it’s simple to browse, though a bit dull-looking. You can reach a lot of areas within a number of clicks, though as they’ve added extra performance, some points have become a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, but light on features, specifically in the designing department. In addition to that it’s easy to deal with.


of course

This is really basic, just enabling you to put basic introductions or get in touch with information. There is no if/then/else logic available.

Email kinds

Timeless, autoresponders, standard automations, repeating e-newsletters, A/B screening, occasion registrations, surveys, surveys and also promo codes .

Choice and also Flexibility of Template Designs

Not bad. You can likewise start from scratch, and make use of a helpful feature called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s shades as well as logo design.

Email Marketing Automation

They supply autoresponders and abandoned cart campaigns for Shopify and WooCommerce. It also creates pre-defined call sections based on your consumers’ interactions with your online store (e.g. repeat, lapsed and potential consumers). Automations based on call triggers (e.g. email opens, clicks) are likewise offered. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t truly combine problems and also actions as you can in lots of other tools.

Listing Management

You can develop sections from get in touch with task, list subscription, contact information, tags, or ecommerce task. You can additionally develop a segment from your contact understandings and tag contacts based on contact area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the type, and also it merely provides a summary box, basic field options (which you can’t include in) and after that a list, or lists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not do too badly, reaching the most preferred e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records and Analysis

In addition to typical open and click records, spam, bounce and unsubscribe prices are likewise offered. You likewise get click heat maps, as well as some helpful review reports such as open as well as click trends, opens by device, % of get in touches with involved, as well as the majority of effective subject line.


Right here’s where it gets a bit hairy. The website and the device are only offered in English. You can choose to transform several of the non-editable email areas (e.g. footer and privacy policy text) to among 10 languages available, primarily European. Support as well as the data base is readily available in 4 languages. A little complicated, but at least there’s some effort to sustain multilingual individuals and also audiences.

More Features

Spam- and also Design-Testing

Spam testing isn’t readily available, nonetheless, there is a feature to check the email for errors ( missing out on links, placeholder message that hasn’t been updated, etc). There’s likewise a device that permits you to sneak peek exactly how e-mails will certainly search for details receivers, although this didn’t seem to work when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are positioned on temporary hold for 15 days, and afterwards dislike. They are moved right into a suspended bounce group if it occurs again. They have a ‘recommended for removal’ filter readily available to see these, but don’t eliminate them automatically.



Import/export offered although it’s not as simple as it could be– you need to first make it possible for advanced e-mail authorizations under Account Settings.

Storage space offered for data and pictures


All plans include limitless storage.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Different levels of account access


The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial amount of integrations and also apps , almost 400.

Touchdown Page Builder


This is only available using their type contractor, and also it’s very basic. Instead, we ‘d advise these complimentary landing page home builders.

Client Support

3.5/ 5.

There are several channels of assistance, consisting of real-time chat, phone support, a knowledge base and community-based support. However, I found that the conversation and phone support weren’t always offered, which was a little frustrating. When I was able to get hold of chat support, nevertheless, I did discover them to be responsive and helpful . Bear in mind that you’ll need to contact order to cancel your registration, which is quite irritating.

General score.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks the majority of packages. The primary concern right here, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves reiterate via their site, they are a device for local business. As well as, because of this, it’s worth evaluating them on these terms. As stated over, they certainly have sufficient of the essentials covered to satisfy most local business, and if it were as easy as that after that we would certainly suggest them extra highly.

The concern, nowadays, is that there are lots of other email tools supplying a lot more than Constant Contact, and also for a lot less cash. This includes not only features, yet also customer experience. In fact, for the amount you pay with Constant Contact, you could find yourself using a lot more effective tools such as ActiveCampaign as well as GetResponse.

They do get factors for their good deliverability prices, integrations (particularly social media combinations), and also for enabling different access levels for separate individuals. As well as with current enhancements to automations as well as coverage, and the addition of brand-new attributes like a website building contractor, it does look like they’re making an effort to boost the product. But their lack of sophisticated attributes makes it tough to recommend them over others at this price point. (You’ll see we do not list them as a good Mailchimp alternative, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly claim that there might be various other interests at play there.

Try Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simplified technique (it only includes autoresponders). They additionally provide robust reports and also evaluation devices. In addition to that, they are also less expensive than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail marketing tools on the market. It’s readily available in 6 languages and features advanced automation choices and also a integrated CRM.
  • GetResponse is a solid choice. It comes with numerous sophisticated features (e.g. a webinar tool), provides and has exceptional automations among the most effective spam and style testing tools we’ve ever before used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the most effective options to Constant Contact, check it out here. You can additionally try our Smart Finder to see which newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly like to get involved in the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. However, at $399/month, you would certainly be better off having a look at any of these CRMs for local business, which will certainly be far more economical. There are even lots of excellent complimentary CRMs to pick from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software application for local business. It safely stores your customer data and also provides a safe and secure means to manage your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability examinations.

In spite of these showy numbers and also functions, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for little businesses. The concern, these days, is that there are plenty of other e-mail devices using even more than Constant Contact, and also for a lot less cash. For the quantity you pay with Constant Contact, you can find on your own utilizing a lot a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simplified technique (it only includes autoresponders).

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