Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Customer Support Number

Constant Contact have actually been in the email marketing game given that 1995. During that time, they’ve taken care of to turn into one of the most previously owned e-mail tools worldwide, after Mailchimp.

Something I observed is that Constant Contact is very usually the leading option for several other evaluation websites. Normally, I wonder to see if our in-depth analysis produces the same result.

You might have taken a look at the Constant Contact reviews provided by customers online, too, and also whilst they are pretty favorable, they may not provide you the whole picture. Our testimonial of Constant Contact is based on a systematic approach as well as uses our useful experience and also understanding of lots of various other basic as well as sophisticated marketing automation tools.

What makes them special is that they’ve included numerous attributes over the years that few of their competitors sport, such as digital product downloads, occasion administration, appointment organizing and social campaigns. These all include in the diverse listing of email choices readily available, along with automations as well as recurring newsletters.

Constant Contact boast a marketplace with around 400 applications and integrations that deal with even the most particular niche of items. Regardless of these fancy numbers and also attributes, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s outs & ins and also check.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards small companies, however their costs aren’t one of the most affordable, especially when you consider that their functions simply aren’t that progressed. Plans begin with $9.99/ month, but this just permits 500 subscribers, and also costs increase pretty greatly after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our total pricing guide

Pros and also Cons


Is Constant Contact the appropriate e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is fairly one-of-a-kind hereof, being among minority email advertising tools to enable you to take care of occasion tickets, invites, as well as registrations . Remember that this feature features its very own charges: 5.4% + $0.80 for every ticket marketed or purchase carried out.

Not recommended if:

You require advanced automation:

Remarkably, for the costs it charges, Constant Contact doesn’t provide the most innovative automations. While they do provide triggered campaigns, autoresponders as well as deserted cart projects (for Shopify only), you’ll discover that other more affordable devices supply similar levels of automation– MailerLite and Sendinblue, for example.

Ranking details


Ease of Use

Normally it’s easy to navigate, though a bit dull-looking. You can get to the majority of areas within a couple of clicks, though as they’ve included a lot more capability, some things have come to be a little covert, as an example, automations.

Newsletter Creation


The editor is fast, yet light on functions, especially in the designing department. Apart from that it’s easy to deal with.



This is extremely standard, just allowing you to insert basic greetings or call information. There is no if/then/else reasoning readily available.

Email kinds

Traditional, autoresponders, standard automations, recurring e-newsletters, A/B screening, event registrations, surveys, coupons and also surveys .

Selection as well as Flexibility of Template Designs

Okay. There are about 200 (!) templates to choose from, with differing levels of quality (some are respectable, while others look a little fundamental and also outdated). You can additionally go back to square one, and also use a helpful attribute called ‘Brand your e-mail’ to auto-generate a layout based on your internet site’s shades and also logo design.

Email Marketing Automation

It likewise creates pre-defined contact segments based on your customers’ interactions with your online store (e.g. repeat, expired as well as possible clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also available.

List Management

You can create segments from contact activity, listing membership, call details, tags, or ecommerce task. You can also develop a section from your get in touch with understandings and also tag get in touches with based on get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, as well as it just offers a summary box, basic field choices (which you can not contribute to) and afterwards a list, or lists, that individuals can examine to be included in.


As you can see in our deliverability examinations, Constant Contact does not do as well severely, getting to one of the most popular email providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports as well as Analysis

In addition to basic open and also click reports, spam, bounce and also unsubscribe rates are additionally available. You also obtain click warm maps, and also some valuable review records such as open and also click trends, opens up by gadget, % of get in touches with involved, as well as a lot of successful subject line.


The tool and also the site are just offered in English. You can choose to transform some of the non-editable email sections (e.g. footer and also privacy policy text) to one of 10 languages available, primarily European.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, however, there is a feature to examine the email for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s additionally a device that allows you to preview how e-mails will certainly seek particular receivers, although this really did not seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and then feel bitter. They are relocated right into a put on hold bounce classification if it occurs once more. They have actually a ‘recommended for elimination’ filter offered to see these, yet do not remove them immediately.



Import/export readily available although it’s not as uncomplicated as maybe– you need to first allow innovative email consents under Account Settings.

Storage space available for data and photos


All plans feature limitless storage.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various degrees of account accessibility


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous quantity of apps and also combinations , nearly 400.

Touchdown Page Builder


This is only available using their kind building contractor, and it’s really fundamental. Rather, we ‘d recommend these free landing web page building contractors.

Consumer Support

3.5/ 5.

There are numerous networks of assistance, including online conversation, phone assistance, a knowledge base and community-based assistance. I discovered that the chat as well as phone assistance weren’t always available, which was a little irritating. When I was able to get hold of conversation support, nevertheless, I did discover them to be responsive and also beneficial . Keep in mind that you’ll require to contact order to cancel your registration, which is rather irritating.

Total rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of the boxes. The primary issue here, though, is that they’re asking a premium rate for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate via their site, they are a tool for small businesses. And, thus, it’s worth reviewing them on these terms. As stated over, they definitely have sufficient of the essentials covered to satisfy most small companies, and also if it were as simple as that then we would certainly suggest them much more very.

The concern, nowadays, is that there are lots of other email tools using a lot more than Constant Contact, and also for a whole lot less money. This includes not just includes, however likewise user experience. For the amount you pay with Constant Contact, you can find on your own making use of a lot more effective tools such as ActiveCampaign and also GetResponse.

They do grab factors for their respectable deliverability rates, assimilations (particularly social media sites combinations), as well as for enabling different accessibility degrees for separate users. As well as with recent improvements to automations as well as coverage, and the addition of brand-new attributes like a internet site building contractor, it does resemble they’re making an initiative to boost the item. But their lack of innovative functions makes it challenging to suggest them over others at this rate factor. (You’ll see we do not list them as a great Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly assert that there could be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simple approach (it just features autoresponders). They likewise supply durable records and also analysis tools. They are even cheaper than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail advertising and marketing tools on the marketplace. It’s readily available in 6 languages and also comes with innovative automation choices as well as a integrated CRM.
  • GetResponse is a solid option. It comes with many sophisticated features (e.g. a webinar device), provides and also has outstanding automations one of the best spam and design screening tools we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the most effective alternatives to Constant Contact, check it out right here. You can also try out our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly like to enter into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. However, at $399/month, you would certainly be better off having a look at any of these CRMs for local business, which will be far more cost effective. There are even a lot of outstanding free CRMs to choose from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software for local business. It securely stores your consumer information and supplies a safe and secure method to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability tests.

In spite of these flashy numbers and attributes, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a device for tiny companies. The concern, these days, is that there are plenty of various other e-mail tools using also extra than Constant Contact, as well as for a lot less money. For the amount you pay with Constant Contact, you could find yourself utilizing a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplistic method (it just includes autoresponders).

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