Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising game considering that 1995. During that time, they’ve taken care of to become one of one of the most secondhand e-mail devices on the planet, after Mailchimp.

One point I noticed is that Constant Contact is very commonly the top option for numerous other evaluation sites. Naturally, I wonder to see if our detailed evaluation produces the very same end result.

You may have looked into the Constant Contact reviews supplied by users online, also, as well as whilst they are quite favorable, they may not give you the whole picture. Our evaluation of Constant Contact is based upon a methodical method as well as utilizes our functional experience and also expertise of dozens of various other straightforward and also sophisticated advertising automation tools.

What makes them special is that they’ve added several features for many years that few of their rivals sporting activity, such as digital item downloads, occasion management, consultation organizing and social campaigns. These all include in the diverse checklist of email options available, along with automations as well as reoccuring newsletters.

Constant Contact boast a market with around 400 apps and assimilations that deal with also the most particular niche of items. Despite these showy numbers and also functions, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a better check out Constant Contact’s ins & outs as well as check if it’s still relevant in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, however their costs aren’t one of the most affordable, specifically when you consider that their functions just aren’t that progressed. Plans begin with $9.99/ month, however this just permits 500 clients, and costs rise quite sharply afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our total rates overview

Pros and also Cons


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather special in this regard, being among the few email marketing tools to allow you to take care of occasion invites, tickets, as well as enrollments . Remember that this feature includes its own charges: 5.4% + $0.80 for every ticket offered or transaction carried out.

Not recommended if:

You need sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t use the most innovative automations. While they do provide caused campaigns, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll locate that other much less expensive devices supply comparable degrees of automation– MailerLite and Sendinblue.

Ranking information


Alleviate of Use

Typically it’s very easy to navigate, though a bit dull-looking. You can reach many areas within a number of clicks, though as they’ve added extra performance, some things have actually come to be a little covert, as an example, automations.

Newsletter Creation


The editor is fast, however light on functions, especially in the styling division. Aside from that it’s easy to deal with.



This is very standard, just allowing you to put easy greetings or call information. There is no if/then/else reasoning readily available.

Email kinds

Timeless, autoresponders, basic automations, reoccuring newsletters, A/B screening, occasion registrations, surveys, surveys and also promo codes .

Selection and Flexibility of Template Designs

Not poor. You can also start from scratch, as well as make use of a useful attribute called ‘Brand your e-mail’ to auto-generate a design template based on your website’s shades and logo.

Email Marketing Automation

It additionally produces pre-defined contact sections based on your clients’ interactions with your online shop (e.g. repeat, expired and also potential customers). Automations based on call triggers (e.g. e-mail opens up, clicks) are also readily available.

Checklist Management

You can produce sections from get in touch with task, listing membership, get in touch with information, tags, or ecommerce task. You can additionally create a section from your contact insights and tag contacts based on get in touch with field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and also it merely uses a summary box, fundamental field options (which you can’t contribute to) and afterwards a checklist, or checklists, that individuals can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute as well terribly, getting to the most popular e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and Analysis

In addition to basic open as well as click records, spam, bounce and also unsubscribe prices are likewise offered. You additionally get click warmth maps, and also some useful summary reports such as open and also click patterns, opens up by device, % of get in touches with engaged, and also most effective subject line.


Right here’s where it gets a little bit hirsute. The device and the website are just readily available in English. You can choose to change several of the non-editable email areas (e.g. footer as well as personal privacy policy message) to among 10 languages offered, primarily European. Assistance and the knowledge base is readily available in 4 languages. Somewhat complicated, however a minimum of there’s some effort to support multilingual customers as well as audiences.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, however, there is a feature to check the e-mail for mistakes (missing links, placeholder message that hasn’t been updated, etc). There’s also a tool that permits you to preview exactly how e-mails will try to find certain receivers, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and then feel bitter. They are relocated right into a put on hold bounce group if it happens again. They have actually a ‘ advised for elimination’ filter offered to see these, but don’t remove them automatically.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you require to initially enable innovative e-mail authorizations under Account Settings.

Storage space readily available for information as well as images


All plans come with limitless storage space.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Different degrees of account access

of course

The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous quantity of combinations as well as applications , virtually 400.

Landing Page Builder

of course

This is only available by means of their form home builder, as well as it’s really fundamental. Instead, we ‘d recommend these complimentary touchdown web page building contractors.

Consumer Support

3.5/ 5.

There are several networks of support, consisting of online conversation, phone assistance, a knowledge base as well as community-based assistance. However, I discovered that the chat and also phone support weren’t always readily available, which was a little discouraging. When I had the ability to acquire conversation support, nevertheless, I did locate them to be beneficial and receptive . Remember that you’ll require to employ order to terminate your membership, which is rather annoying.

General ranking.

3.6/ 5.

For a standard email device, Constant Contact ticks a lot of packages. The primary concern below, though, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves state with their website, they are a device for local business. As well as, therefore, it’s worth evaluating them on these terms. As stated over, they most definitely have enough of the essentials covered to please most small businesses, as well as if it were as easy as that then we would certainly advise them more highly.

The problem, nowadays, is that there are lots of various other e-mail devices supplying even more than Constant Contact, and also for a lot less money. This consists of not just features, but also customer experience. For the quantity you pay with Constant Contact, you might find on your own using a lot more powerful devices such as ActiveCampaign as well as GetResponse.

They do grab points for their good deliverability rates, assimilations (particularly social networks integrations), and for enabling various gain access to levels for different customers. As well as with recent improvements to automations and reporting, as well as the addition of new features like a website builder, it does look like they’re making an effort to enhance the item. Their lack of sophisticated features makes it hard to suggest them over others at this cost factor. (You’ll see we don’t list them as a great Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly declare that there could be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simple method (it only features autoresponders). They additionally provide robust reports and evaluation tools. They are also more affordable than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail marketing devices on the marketplace. It’s offered in 6 languages and features sophisticated automation choices and also a built-in CRM.
  • GetResponse is a strong choice. It includes lots of advanced functions (e.g. a webinar tool), uses as well as has excellent automations one of the very best spam as well as style testing devices we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the most effective alternatives to Constant Contact, check it out below. You can additionally try our Smart Finder to see which e-newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d like to enter the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be far better off having a look at any one of these CRMs for small companies, which will be much more affordable. There are even plenty of excellent cost-free CRMs to select from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software for small companies. It safely stores your consumer data and also provides a secure method to manage your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability examinations.

Despite these fancy numbers as well as attributes, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate via their website, they are a device for tiny services. The problem, these days, is that there are plenty of other e-mail tools offering also more than Constant Contact, and also for a lot less cash. For the quantity you pay with Constant Contact, you could discover on your own making use of a lot extra powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplified technique (it only features autoresponders).

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