Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail marketing video game because 1995. Throughout that time, they’ve taken care of to become one of one of the most previously owned email devices in the world, after Mailchimp.

One point I observed is that Constant Contact is extremely often the leading selection for several other testimonial sites. Normally, I am curious to see if our detailed analysis generates the exact same end result.

You may have had a look at the Constant Contact reviews offered by individuals online, also, and also whilst they are rather positive, they may not provide you the whole picture. Our review of Constant Contact is based upon a systematic approach as well as uses our useful experience and knowledge of loads of various other straightforward and also innovative marketing automation tools.

What makes them unique is that they’ve added several attributes for many years that few of their rivals sport, such as electronic item downloads, event monitoring, consultation scheduling as well as social projects. These all include in the diverse listing of email options offered, along with automations as well as repeating newsletters.

Constant Contact boast a marketplace with around 400 apps as well as combinations that accommodate even the most particular niche of products. Regardless of these flashy numbers and also features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a more detailed consider Constant Contact’s outs & ins and also examine if it’s still appropriate in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, yet their costs aren’t one of the most budget-friendly, specifically when you take into consideration that their functions simply aren’t that progressed. Strategies start from $9.99/ month, however this only permits 500 clients, and prices increase quite sharply after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full prices overview

Cons and also pros


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite unique hereof, being one of minority e-mail advertising and marketing devices to enable you to take care of event registrations, tickets, as well as invites . Keep in mind that this feature includes its very own fees: 5.4% + $0.80 for every ticket marketed or transaction carried out.

Not advised if:

You need sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t use one of the most innovative automations. While they do supply set off campaigns, autoresponders and deserted cart campaigns (for Shopify only), you’ll find that other much cheaper devices provide comparable levels of automation– MailerLite and also Sendinblue.

Score details


Reduce of Use

Typically it’s very easy to navigate, though a bit dull-looking. You can reach a lot of places within a number of clicks, though as they’ve added more capability, some things have come to be a little hidden, as an example, automations.

E-newsletter Creation


The editor is quickly, yet light on features, specifically in the designing division. Besides that it’s very easy to deal with.


of course

This is really standard, only allowing you to put simple introductions or contact information. There is no if/then/else logic available.

Email types

Timeless, autoresponders, fundamental automations, persisting e-newsletters, A/B testing, occasion enrollments, coupons, surveys and polls .

Option as well as Flexibility of Template Designs

Not negative. You can additionally start from scrape, as well as use a useful attribute called ‘Brand your e-mail’ to auto-generate a design template based on your site’s shades and also logo design.

Email Marketing Automation

They provide autoresponders and also abandoned cart campaigns for Shopify as well as WooCommerce. It also generates pre-defined get in touch with sections based upon your clients’ interactions with your online shop (e.g. repeat, lapsed and possible consumers). Automations based upon call triggers (e.g. e-mail opens up, clicks) are likewise readily available. It’s worth noting that the automations aren’t the most adaptable, as you can not truly incorporate problems as well as actions as you can in numerous other tools.

Checklist Management

You can produce segments from get in touch with activity, listing subscription, call information, tags, or ecommerce task. You can additionally develop a sector from your contact understandings and also tag get in touches with based upon call area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and it just provides a summary box, basic field options (which you can not contribute to) and after that a checklist, or checklists, that people can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not perform as well terribly, getting to the most preferred email service providers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records and Analysis

Along with standard open and click records, spam, bounce and unsubscribe rates are likewise offered. You also obtain click warmth maps, as well as some beneficial introduction reports such as open and also click fads, opens up by device, % of calls engaged, and most effective subject line. You can additionally contrast campaigns. However, progressed tracking such as social tracking isn’t available.


Right here’s where it obtains a bit hirsute. The website as well as the device are only readily available in English. You can select to alter some of the non-editable email areas (e.g. footer and also privacy policy message) to among 10 languages readily available, mostly European. Support as well as the data base is readily available in 4 languages. Somewhat complicated, but at the very least there’s some initiative to support multilingual customers as well as target markets.

More Features

Spam- as well as Design-Testing

Spam screening isn’t available, however, there is a feature to check the e-mail for mistakes (missing links, placeholder text that hasn’t been upgraded, and so on). There’s also a tool that permits you to preview just how e-mails will certainly seek details receivers, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Jump Management


Soft bounces are positioned on short-lived hold for 15 days, and afterwards dislike. If it occurs once again, they are relocated right into a suspended bounce category. They have actually a ‘recommended for removal’ filter readily available to watch these, however don’t eliminate them immediately.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you need to first enable sophisticated email approvals under Account Settings.

Storage offered for information and also photos


All plans include unlimited storage space.

Pro Features



SPF and also DKIM are supported.

Own Domain


Different degrees of account accessibility

of course

The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a massive quantity of combinations and applications , almost 400.

Landing Page Builder


This is only offered through their kind contractor, and also it’s very basic. Instead, we would certainly advise these complimentary touchdown web page builders.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of real-time chat, phone assistance, a understanding base as well as community-based support. I found that the conversation as well as phone assistance weren’t always offered, which was a little aggravating.

Overall ranking.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks most of the boxes. The main problem below, however, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves restate via their website, they are a tool for local business. And also, as such, it’s worth examining them on these terms. As pointed out over, they absolutely have enough of the fundamentals covered to satisfy most local business, as well as if it were as straightforward as that after that we would certainly recommend them extra extremely.

The issue, these days, is that there are a lot of various other e-mail devices providing much more than Constant Contact, as well as for a lot less cash. This includes not just includes, but additionally individual experience. For the amount you pay with Constant Contact, you might locate yourself using a lot extra powerful tools such as ActiveCampaign and also GetResponse.

They do get points for their decent deliverability rates, combinations ( specifically social media combinations), as well as for allowing various access levels for different individuals. And also with current improvements to automations and coverage, and the addition of brand-new functions like a web site home builder, it does look like they’re making an effort to boost the item. Their absence of innovative attributes makes it tough to advise them over others at this cost factor. (You’ll see we don’t note them as a great Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would strongly claim that there may be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplified approach (it only features autoresponders). They also provide robust reports and evaluation tools. They are also less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising tools on the market. It’s readily available in 6 languages as well as comes with advanced automation alternatives and a built-in CRM.
  • GetResponse is a strong alternative. It includes numerous advanced functions (e.g. a webinar tool), has excellent automations and supplies one of the most effective spam as well as design testing tools we’ve ever used. That’s why Constant Contact falls short when compared to GetResponse.

We have a detailed guide with the very best options to Constant Contact, check it out here. You can likewise try our Smart Finder to see which newsletter service is finest matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to get into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be better off taking a look at any of these CRMs for small companies, which will certainly be far more inexpensive. There are also plenty of outstanding cost-free CRMs to choose from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to terminate your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for small businesses. It safely shops your customer information as well as uses a safe and secure means to handle your clients.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability tests.

Despite these flashy numbers as well as functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a device for little companies. The concern, these days, is that there are plenty of other e-mail tools supplying even more than Constant Contact, and for a lot much less cash. For the quantity you pay with Constant Contact, you can discover yourself using a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simple approach (it only features autoresponders).

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