Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising game since 1995. Throughout that time, they’ve taken care of to become one of the most secondhand e-mail tools in the world, after Mailchimp.

One point I observed is that Constant Contact is very frequently the leading option for several other evaluation internet sites. Naturally, I wonder to see if our detailed analysis creates the very same end result.

You could have taken a look at the Constant Contact evaluations offered by customers online, as well, and also whilst they are quite favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based on a methodical approach as well as utilizes our sensible experience and knowledge of dozens of other basic and also innovative advertising automation tools.

What makes them special is that they’ve included several features for many years that few of their rivals sport, such as electronic product downloads, event administration, visit scheduling and also social campaigns. These all include in the varied checklist of email alternatives available, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a market with around 400 applications and combinations that satisfy even the most niche of products. Yet regardless of these flashy numbers and also functions, interest in Constant Contact seems to be on the decline, at least according to Google Trends. Enough factor for us to take a closer take a look at Constant Contact’s ins & outs and also inspect if it’s still appropriate in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is guided towards small companies, but their prices aren’t one of the most cost effective, particularly when you think about that their attributes just aren’t that progressed. Plans start from $9.99/ month, but this just allows for 500 customers, and prices increase rather greatly after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our complete rates guide

Cons and pros


Is Constant Contact the appropriate newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite special in this regard, being one of minority e-mail advertising and marketing devices to enable you to manage occasion invitations, tickets, and also enrollments . Remember that this attribute includes its very own charges: 5.4% + $0.80 for each ticket sold or transaction carried out.

Not suggested if:

You need innovative automation:

Surprisingly, for the costs it charges, Constant Contact does not supply one of the most advanced automations. While they do use activated projects, autoresponders and also deserted cart projects (for Shopify only), you’ll locate that other much cheaper tools provide comparable degrees of automation– MailerLite and also Sendinblue, as an example.

Rating details


Alleviate of Use

Normally it’s easy to browse, though a little bit dull-looking. You can get to a lot of places within a couple of clicks, though as they’ve added more functionality, some things have become a little covert, for instance, automations.

Newsletter Creation


The editor is fast, yet light on functions, specifically in the styling department. Apart from that it’s simple to deal with.



This is really standard, just allowing you to put simple introductions or call details. There is no if/then/else reasoning offered.

Email kinds

Classic, autoresponders, fundamental automations, repeating newsletters, A/B screening, event enrollments, surveys, studies as well as vouchers .

Choice and also Flexibility of Template Designs

Not bad. You can likewise begin from scratch, and utilize a helpful function called ‘Brand your e-mail’ to auto-generate a template based on your website’s shades as well as logo design.

Email Marketing Automation

They offer autoresponders as well as abandoned cart campaigns for Shopify and WooCommerce. It additionally creates pre-defined get in touch with sections based upon your consumers’ interactions with your on the internet shop (e.g. repeat, expired as well as prospective clients). Automations based upon get in touch with triggers (e.g. email opens, clicks) are likewise available. It’s worth keeping in mind that the automations aren’t one of the most versatile, as you can not really incorporate conditions as well as activities as you can in numerous other devices.

Checklist Management

You can develop segments from call task, list subscription, contact details, tags, or ecommerce activity. You can also create a sector from your get in touch with understandings and also tag contacts based upon get in touch with area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and also it simply offers a description box, standard area options (which you can not add to) and after that a listing, or lists, that individuals can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out too badly, reaching the most prominent e-mail companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Reports and also Analysis

Along with basic open as well as click records, spam, bounce as well as unsubscribe prices are also readily available. You also obtain click warmth maps, as well as some beneficial review reports such as open as well as click patterns, opens up by tool, % of contacts involved, and many effective subject line. You can also contrast campaigns. Nevertheless, advanced tracking such as social tracking isn’t offered.


Here’s where it obtains a bit unshaven. The site and the tool are just readily available in English. You can pick to transform several of the non-editable e-mail sections (e.g. footer as well as personal privacy plan message) to one of 10 languages readily available, mostly European. Support and the data base is readily available in 4 languages. Slightly confusing, yet at least there’s some effort to support multilingual individuals and also audiences.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nonetheless, there is a feature to examine the email for errors (missing links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a tool that permits you to sneak peek exactly how e-mails will search for details receivers, although this really did not appear to work when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and afterwards resent. If it happens once again, they are relocated into a suspended bounce classification. They have a ‘recommended for removal’ filter offered to view these, yet do not remove them automatically.



Import/export available although it’s not as simple as maybe– you need to first make it possible for advanced email approvals under Account Settings.

Storage offered for information and pictures


All strategies include endless storage.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Various levels of account accessibility

of course

The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a massive quantity of apps as well as assimilations , virtually 400.

Landing Page Builder


This is only readily available by means of their type builder, as well as it’s extremely fundamental. Instead, we ‘d recommend these totally free touchdown page building contractors.

Consumer Support

3.5/ 5.

There are numerous networks of support, consisting of online conversation, phone support, a knowledge base and community-based assistance. I located that the conversation as well as phone assistance weren’t always offered, which was a little frustrating.

Overall rating.

3.6/ 5.

For a basic email device, Constant Contact ticks most of the boxes. The primary problem right here, however, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves reiterate through their website, they are a tool for small businesses. And also, thus, it’s worth reviewing them on these terms. As pointed out over, they most definitely have enough of the basics covered to satisfy most small companies, and if it were as simple as that after that we would certainly advise them much more highly.

The issue, nowadays, is that there are a lot of other email tools providing even more than Constant Contact, as well as for a whole lot much less money. This includes not just includes, but likewise customer experience. Actually, for the amount you pay with Constant Contact, you might find yourself making use of much more effective tools such as ActiveCampaign and also GetResponse.

And with current improvements to automations and reporting, and also the addition of new attributes like a web site home builder, it does look like they’re making an initiative to enhance the product. Their absence of advanced features makes it tough to suggest them over others at this rate point.

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly assert that there may be other rate of interests at play there.

Attempt Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever attempted, as well as it can not be contrasted to Constant Contact’s simplistic method (it just includes autoresponders). They also supply durable reports as well as evaluation devices. They are also less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email marketing tools on the market. It’s offered in 6 languages and features innovative automation options and also a built-in CRM.
  • GetResponse is a solid alternative. It features many sophisticated functions (e.g. a webinar device), supplies and has exceptional automations among the very best spam and also layout testing tools we’ve ever used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a in-depth overview with the very best choices to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which e-newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d like to obtain into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you would certainly be much far better off taking a look at any of these CRMs for small services, which will certainly be far more budget friendly. There are also plenty of superb totally free CRMs to choose from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software for local business. It securely shops your client information and also offers a protected means to manage your customers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability examinations.

In spite of these flashy numbers and attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state through their website, they are a device for little services. The concern, these days, is that there are plenty of other email devices providing even much more than Constant Contact, and for a whole lot much less cash. For the amount you pay with Constant Contact, you might find yourself making use of much extra powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simplistic strategy (it just includes autoresponders).

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