Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail marketing game given that 1995. During that time, they’ve managed to turn into one of the most used e-mail tools worldwide, after Mailchimp.

One point I discovered is that Constant Contact is very typically the top choice for numerous various other testimonial internet sites. Normally, I wonder to see if our in-depth evaluation creates the very same result.

You may have had a look at the Constant Contact reviews offered by individuals online, also, as well as whilst they are quite positive, they might not give you the whole picture. Our review of Constant Contact is based on a systematic technique as well as utilizes our useful experience as well as expertise of lots of various other easy and sophisticated marketing automation tools.

What makes them special is that they’ve added several features for many years that few of their competitors sport, such as electronic product downloads, occasion monitoring, visit organizing and social projects. These all include in the varied list of e-mail alternatives offered, along with automations and persisting e-newsletters.

Constant Contact boast a industry with around 400 apps and also integrations that satisfy also one of the most niche of products. Despite these flashy numbers and also features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs and check.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, however their rates aren’t the most economical, specifically when you take into consideration that their functions just aren’t that progressed. Plans begin with $9.99/ month, however this only permits 500 customers, as well as rates rise rather sharply after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our complete rates overview

Pros and Cons


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is quite one-of-a-kind hereof, being just one of minority email marketing devices to permit you to take care of occasion registrations, tickets, as well as invitations . Keep in mind that this feature includes its own costs: 5.4% + $0.80 for every ticket offered or deal performed.

Not advised if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact doesn’t offer one of the most advanced automations. While they do use triggered campaigns, autoresponders and deserted cart campaigns (for Shopify just), you’ll locate that more affordable devices provide similar degrees of automation– MailerLite and Sendinblue, for example.

Score information


Ease of Use

Normally it’s very easy to navigate, though a bit dull-looking. You can get to the majority of locations within a number of clicks, though as they’ve included more capability, some points have actually ended up being a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, but light on functions, particularly in the designing division. Besides that it’s simple to deal with.



This is extremely basic, only permitting you to insert easy greetings or call details. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, basic automations, persisting e-newsletters, A/B testing, occasion registrations, studies, polls and also vouchers .

Selection and Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to pick from, with varying levels of high quality (some are respectable, while others look a little standard and dated). You can also start from scratch, and also use a useful function called ‘Brand your email’ to auto-generate a layout based on your website’s shades as well as logo design.

Email Marketing Automation

They offer autoresponders and abandoned cart advocate Shopify and also WooCommerce. It likewise creates pre-defined get in touch with sectors based upon your consumers’ interactions with your on-line shop (e.g. repeat, lapsed and potential consumers). Automations based upon call triggers (e.g. e-mail opens, clicks) are additionally readily available. It’s worth noting that the automations aren’t one of the most flexible, as you can’t actually incorporate conditions and activities as you can in numerous other devices.

List Management

You can develop segments from get in touch with activity, checklist membership, call details, tags, or ecommerce task. You can likewise develop a segment from your call understandings and also tag calls based on call area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, and also it just uses a summary box, basic field choices (which you can’t add to) and then a listing, or lists, that individuals can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform too severely, getting to the most preferred email service providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports and Analysis

In addition to standard open and click reports, spam, bounce as well as unsubscribe prices are also available. You additionally get click warm maps, and also some helpful review records such as open and click fads, opens by gadget, % of get in touches with involved, as well as most successful subject line. You can also contrast projects. However, progressed tracking such as social monitoring isn’t readily available.


Right here’s where it gets a little bit hairy. The tool as well as the site are just readily available in English. You can choose to alter some of the non-editable email sections (e.g. footer and privacy policy text) to among 10 languages readily available, primarily European. Assistance and the knowledge base is available in 4 languages. Slightly confusing, but at least there’s some effort to support multilingual users and target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t offered, however, there is a function to check the email for mistakes ( missing out on links, placeholder text that hasn’t been updated, etc). There’s likewise a tool that allows you to sneak peek exactly how e-mails will certainly seek specific recipients, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on short-term hold for 15 days, and then feel bitter. If it takes place once more, they are relocated into a put on hold bounce category. They have a ‘ suggested for removal’ filter readily available to check out these, yet don’t eliminate them immediately.



Import/export available although it’s not as uncomplicated as maybe– you need to initially make it possible for advanced email permissions under Account Settings.

Storage available for images and information


All plans come with limitless storage space.

Pro Features


of course

SPF and DKIM are sustained.

Very own Domain


Different degrees of account access


The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a massive quantity of combinations and also applications , almost 400.

Landing Page Builder

of course

This is just readily available by means of their kind contractor, and also it’s extremely standard. Instead, we would certainly advise these complimentary touchdown page contractors.

Client Support

3.5/ 5.

There are a number of networks of assistance, consisting of live chat, phone assistance, a data base and community-based support. Nonetheless, I discovered that the conversation as well as phone assistance weren’t always readily available, which was a little irritating. When I was able to get hold of conversation assistance, nevertheless, I did locate them to be valuable as well as receptive . Remember that you’ll require to employ order to cancel your registration, which is rather irritating.

Overall score.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of the boxes. The major concern right here, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves restate via their website, they are a device for small businesses. As well as, because of this, it’s worth examining them on these terms. As discussed above, they certainly have enough of the basics covered to satisfy most local business, and if it were as basic as that after that we ‘d suggest them much more highly.

The concern, these days, is that there are a lot of other e-mail devices using much more than Constant Contact, and for a great deal less money. This consists of not only features, yet likewise customer experience. For the amount you pay with Constant Contact, you could find on your own utilizing much more powerful tools such as ActiveCampaign and also GetResponse.

And with recent improvements to automations as well as reporting, and also the addition of new features like a internet site home builder, it does look like they’re making an effort to boost the item. Their absence of advanced features makes it tough to recommend them over others at this cost point.

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly claim that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplified approach (it just includes autoresponders). They likewise offer robust records as well as evaluation devices. They are even less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising tools on the marketplace. It’s offered in 6 languages as well as features innovative automation choices and also a integrated CRM.
  • GetResponse is a solid choice. It comes with several innovative attributes (e.g. a webinar tool), provides as well as has outstanding automations among the best spam as well as layout testing tools we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough guide with the very best choices to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which e-newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to enter into the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be far better off having a look at any of these CRMs for small companies, which will certainly be much more budget friendly. There are also lots of excellent complimentary CRMs to select from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software program for local business. It safely stores your client data as well as supplies a safe and secure method to handle your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability tests.

Despite these flashy numbers and also features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state via their site, they are a tool for small services. The concern, these days, is that there are lots of other e-mail tools providing also much more than Constant Contact, and for a lot less cash. For the amount you pay with Constant Contact, you could locate yourself using much extra powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplified strategy (it just includes autoresponders).

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