Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Edit Welcome Email

Constant Contact have been in the email marketing video game because 1995. During that time, they’ve taken care of to turn into one of the most pre-owned email tools worldwide, after Mailchimp.

Something I noticed is that Constant Contact is very typically the top choice for numerous other review websites. Normally, I wonder to see if our thorough evaluation generates the very same result.

You might have looked into the Constant Contact reviews used by customers online, also, and whilst they are quite favorable, they might not provide you the whole picture. Our testimonial of Constant Contact is based on a systematic technique and also utilizes our useful experience and also expertise of loads of various other straightforward and also innovative marketing automation tools.

What makes them unique is that they’ve included several features for many years that few of their competitors sporting activity, such as electronic product downloads, event administration, visit organizing and social campaigns. These all include in the varied listing of e-mail options offered, in addition to automations as well as reoccuring e-newsletters.

Constant Contact brag a marketplace with around 400 apps and also combinations that cater to also the most niche of products. Yet despite these flashy numbers and also features, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient reason for us to take a more detailed take a look at Constant Contact’s outs & ins and also check if it’s still pertinent in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, but their costs aren’t one of the most cost effective, particularly when you consider that their attributes just aren’t that advanced. Strategies begin with $9.99/ month, however this just allows for 500 clients, as well as prices rise quite greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our total pricing overview

Pros and Cons


Is Constant Contact the right e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is rather distinct in this regard, being one of minority e-mail marketing devices to enable you to manage occasion tickets, enrollments, and invites . Remember that this function comes with its own costs: 5.4% + $0.80 for each ticket sold or purchase carried out.

Not suggested if:

You need advanced automation:

Remarkably, for the costs it charges, Constant Contact does not use one of the most innovative automations. While they do supply set off projects, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll locate that more affordable tools supply comparable degrees of automation– MailerLite as well as Sendinblue, for instance.

Score details


Ease of Use

Generally it’s very easy to navigate, though a bit dull-looking. You can get to a lot of places within a couple of clicks, though as they’ve included more functionality, some points have come to be a little covert, for example, automations.

Newsletter Creation


The editor is quickly, but light on features, specifically in the styling division. Aside from that it’s simple to work with.



This is really basic, just enabling you to insert easy introductions or call information. There is no if/then/else reasoning offered.

Email kinds

Traditional, autoresponders, standard automations, recurring newsletters, A/B testing, occasion registrations, coupons, surveys as well as surveys .

Selection and also Flexibility of Template Designs

Not negative. You can likewise begin from scratch, and make use of a handy function called ‘Brand your email’ to auto-generate a template based on your web site’s colors and logo design.

Email Marketing Automation

They use autoresponders and abandoned cart campaigns for Shopify and WooCommerce. It additionally creates pre-defined contact segments based on your clients’ communications with your online shop (e.g. repeat, expired and also possible consumers). Automations based on call triggers (e.g. e-mail opens up, clicks) are additionally readily available. It’s worth keeping in mind that the automations aren’t one of the most adaptable, as you can not truly incorporate problems and activities as you can in many other devices.

Checklist Management

You can create sections from get in touch with task, listing subscription, call details, tags, or ecommerce activity. You can likewise create a segment from your contact understandings as well as tag contacts based on contact area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and also it simply offers a summary box, fundamental field options (which you can’t contribute to) and afterwards a checklist, or listings, that people can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out too severely, reaching the most preferred email companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Reports and also Analysis

In addition to typical open and click reports, spam, bounce as well as unsubscribe rates are additionally readily available. You also obtain click heat maps, and some beneficial introduction records such as open as well as click trends, opens by gadget, % of get in touches with involved, as well as the majority of effective subject line.


The device as well as the website are just offered in English. You can select to change some of the non-editable email sections (e.g. footer and personal privacy plan text) to one of 10 languages available, primarily European.

More Features

Spam- and also Design-Testing

Spam screening isn’t available, however, there is a function to check the email for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s also a device that enables you to sneak peek how e-mails will try to find details recipients, although this didn’t seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Jump Management


Soft bounces are put on short-term hold for 15 days, and then dislike. They are relocated into a put on hold bounce category if it occurs once again. They have a ‘ suggested for elimination’ filter available to check out these, but do not remove them instantly.


of course

Import/export available although it’s not as straightforward as maybe– you need to first enable advanced email approvals under Account Settings.

Storage space offered for information and also pictures


All strategies feature unlimited storage space.

Pro Features


of course

SPF as well as DKIM are sustained.

Very own Domain


Various degrees of account accessibility

of course

The Account Owner can also designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial quantity of apps as well as assimilations , virtually 400.

Touchdown Page Builder

of course

This is just available by means of their type builder, and it’s extremely standard. Instead, we would certainly suggest these totally free landing web page building contractors.

Consumer Support

3.5/ 5.

There are several networks of support, including online chat, phone assistance, a data base and also community-based support. However, I located that the chat and also phone support weren’t constantly readily available, which was a little discouraging. When I was able to get hold of chat assistance, nevertheless, I did find them to be receptive as well as useful . Keep in mind that you’ll need to call in order to cancel your subscription, which is pretty bothersome.

Total ranking.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks most of packages. The major issue right here, though, is that they’re asking a costs price for a sub-premium product.

Final thought.

As Constant Contact themselves state via their site, they are a tool for small businesses. And, because of this, it’s worth evaluating them on these terms. As discussed over, they certainly have sufficient of the essentials covered to please most small businesses, as well as if it were as simple as that then we ‘d recommend them much more very.

The concern, these days, is that there are plenty of various other e-mail tools offering much more than Constant Contact, as well as for a great deal much less cash. This consists of not just features, yet likewise user experience. Actually, for the quantity you pay with Constant Contact, you could find yourself making use of much more powerful tools such as ActiveCampaign and also GetResponse.

They do pick up factors for their suitable deliverability rates, combinations ( especially social media sites integrations), as well as for permitting various access levels for different users. And also with recent enhancements to automations and also coverage, and also the addition of brand-new attributes like a web site builder, it does look like they’re making an initiative to improve the item. However their lack of advanced features makes it hard to advise them over others at this rate factor. (You’ll see we do not detail them as a great Mailchimp alternative, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly claim that there may be various other passions at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplistic approach (it just features autoresponders). They also use durable reports as well as evaluation devices. They are also less costly than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail marketing tools on the marketplace. It’s offered in 6 languages and comes with advanced automation options as well as a built-in CRM.
  • GetResponse is a solid alternative. It includes several advanced functions (e.g. a webinar device), uses and has superb automations among the most effective spam and style screening devices we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed guide with the most effective options to Constant Contact, check it out here. You can also check out our Smart Finder to see which newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact comparison if you would certainly like to obtain into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be better off having a look at any one of these CRMs for small companies, which will be even more budget friendly. There are also lots of exceptional totally free CRMs to choose from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to cancel your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software program for small companies. It safely stores your customer information as well as uses a safe way to manage your subscribers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are consistently great in our bi-annual deliverability tests.

In spite of these showy numbers as well as features, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state with their website, they are a device for little services. The issue, these days, is that there are lots of other e-mail tools using even a lot more than Constant Contact, and also for a great deal much less cash. For the amount you pay with Constant Contact, you could find yourself making use of a lot extra powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and also it can’t be contrasted to Constant Contact’s simplistic technique (it just includes autoresponders).

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