Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Email Customer Service

Constant Contact have remained in the e-mail advertising game because 1995. Throughout that time, they’ve managed to turn into one of the most used email tools worldwide, after Mailchimp.

One thing I observed is that Constant Contact is really commonly the top choice for lots of other review web sites. Normally, I am curious to see if our detailed analysis creates the very same result.

You may have taken a look at the Constant Contact reviews supplied by users online, as well, and also whilst they are quite favorable, they may not offer you the whole picture. Our evaluation of Constant Contact is based upon a systematic approach as well as utilizes our practical experience and understanding of lots of other basic as well as advanced advertising automation devices.

What makes them unique is that they’ve included a number of functions for many years that few of their competitors sport, such as digital product downloads, occasion administration, visit scheduling and social projects. These all include in the varied checklist of email options readily available, along with automations and also repeating e-newsletters.

Constant Contact brag a industry with around 400 applications and also assimilations that cater to also the most particular niche of products. Regardless of these showy numbers as well as attributes, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a more detailed check out Constant Contact’s ins & outs and also check if it’s still pertinent in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is guided towards small businesses, but their prices aren’t one of the most economical, especially when you take into consideration that their attributes just aren’t that advanced. Plans begin with $9.99/ month, yet this only allows for 500 customers, as well as prices rise pretty greatly afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full pricing overview

Pros and Cons

PROS CONS

Is Constant Contact the best newsletter solution for you?

Recommended if:

You run events:

Constant Contact is fairly unique hereof, being one of minority email marketing tools to enable you to take care of occasion invitations, tickets, as well as registrations . Remember that this function features its own costs: 5.4% + $0.80 for each and every ticket sold or transaction performed.

Not advised if:

You require advanced automation:

Surprisingly, for the premium it bills, Constant Contact does not provide the most sophisticated automations. While they do supply set off projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll discover that other much cheaper tools provide comparable degrees of automation– MailerLite as well as Sendinblue, for example.

Ranking information

CRITERION RATING COMMENTS

Relieve of Use

Typically it’s easy to navigate, though a little bit dull-looking. You can get to most places within a couple of clicks, though as they’ve added more functionality, some things have actually ended up being a little covert, for instance, automations.

E-newsletter Creation

Editor

The editor is quickly, yet light on features, especially in the styling division. Aside from that it’s simple to deal with.

Personalization

indeed

This is very basic, only enabling you to insert basic introductions or get in touch with information. There is no if/then/else logic available.

Email kinds

Classic, autoresponders, basic automations, repeating newsletters, A/B screening, occasion registrations, polls, studies and also discount coupons .

Choice and Flexibility of Template Designs

Not poor. You can additionally start from scratch, and utilize a handy function called ‘Brand your e-mail’ to auto-generate a theme based on your internet site’s colors and also logo.

Email Marketing Automation

It likewise creates pre-defined contact sectors based on your clients’ interactions with your on-line shop (e.g. repeat, lapsed and also potential clients). Automations based on call triggers (e.g. e-mail opens up, clicks) are also offered.

Listing Management

You can create sections from get in touch with task, list subscription, call information, tags, or ecommerce activity. You can additionally create a section from your contact insights and also tag calls based upon call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, and also it merely supplies a summary box, fundamental area alternatives (which you can not contribute to) and afterwards a listing, or checklists, that people can check to be included in.

Deliverability

As you can see in our deliverability examinations, Constant Contact does not execute also terribly, getting to one of the most preferred email suppliers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and also Analysis

In enhancement to conventional open and click reports, spam, bounce and unsubscribe prices are also readily available. You likewise obtain click warm maps, and also some valuable overview reports such as open and also click fads, opens up by device, % of get in touches with engaged, as well as a lot of effective subject line.

Languages

Below’s where it gets a little bit unshaven. The site as well as the tool are only available in English. You can pick to transform a few of the non-editable e-mail areas (e.g. footer as well as personal privacy plan message) to among 10 languages readily available, primarily European. Assistance and the data base is available in 4 languages. Slightly complex, however at least there’s some effort to support multilingual individuals as well as target markets.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nevertheless, there is a attribute to inspect the email for mistakes ( missing out on links, placeholder text that hasn’t been updated, etc). There’s also a device that allows you to sneak peek just how emails will certainly try to find specific receivers, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management

yes

Soft bounces are positioned on short-term hold for 15 days, and after that resent. They are moved into a suspended bounce category if it takes place again. They have actually a ‘ advised for elimination’ filter available to check out these, yet don’t eliminate them automatically.

Blocklist

yes

Import/export readily available although it’s not as simple as maybe– you require to initially make it possible for innovative e-mail consents under Account Settings.

Storage space available for images and also data

Endless

All plans come with limitless storage.

Pro Features

Authentication

yes

SPF and DKIM are sustained.

Very own Domain

no

Various levels of account accessibility

indeed

The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.

Combinations

of course

Constant Contact offer a massive amount of apps and also integrations , virtually 400.

Landing Page Builder

yes

This is just readily available using their type home builder, and also it’s extremely fundamental. Rather, we would certainly recommend these complimentary landing page contractors.

Client Support

3.5/ 5.

There are numerous channels of assistance, consisting of live chat, phone assistance, a expertise base as well as community-based support. I located that the chat as well as phone assistance weren’t constantly offered, which was a little frustrating.

General ranking.

3.6/ 5.

For a fundamental email device, Constant Contact ticks most of the boxes. The main problem below, though, is that they’re asking a costs cost for a sub-premium item.

Final thought.

As Constant Contact themselves state via their site, they are a tool for local business. And also, because of this, it’s worth examining them on these terms. As discussed above, they absolutely have enough of the essentials covered to please most small companies, as well as if it were as basic as that then we would certainly recommend them extra highly.

The issue, these days, is that there are lots of various other e-mail devices offering a lot more than Constant Contact, and for a great deal much less money. This consists of not just features, however also customer experience. For the amount you pay with Constant Contact, you might locate yourself using much extra effective devices such as ActiveCampaign and also GetResponse.

And also with current improvements to automations and coverage, as well as the addition of new features like a website home builder, it does look like they’re making an effort to improve the product. Their lack of innovative attributes makes it challenging to advise them over others at this cost point.

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly declare that there might be other passions at play there.

Attempt Constant Contact currently completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.

ActiveCampaign.

# 1.

Sendinblue evaluation.

Sendinblue.

# 2.

GetResponse.

GetResponse.

# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simplistic strategy (it only includes autoresponders). They additionally offer robust records as well as evaluation devices. They are even more affordable than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email marketing tools on the marketplace. It’s offered in 6 languages as well as includes advanced automation options as well as a built-in CRM.
  • GetResponse is a strong alternative. It includes many innovative attributes (e.g. a webinar device), has excellent automations and provides among the most effective spam as well as design screening tools we’ve ever used. That’s why Constant Contact falls short when compared to GetResponse.

We have a in-depth overview with the best alternatives to Constant Contact, check it out here. You can likewise try our Smart Finder to see which newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly such as to obtain into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. However, at $399/month, you ‘d be far better off taking a look at any one of these CRMs for local business, which will certainly be even more inexpensive. There are even plenty of superb complimentary CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software program for local business. It securely shops your customer data as well as offers a safe and secure means to manage your clients.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability examinations.

Despite these showy numbers and also features, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for tiny services. The issue, these days, is that there are plenty of various other email devices using even much more than Constant Contact, and for a great deal less cash. For the quantity you pay with Constant Contact, you could locate on your own using a lot more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simplistic strategy (it just includes autoresponders).

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