Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Engagement Reporting

Constant Contact have been in the e-mail advertising and marketing game considering that 1995. Throughout that time, they’ve taken care of to become one of the most pre-owned e-mail tools in the world, after Mailchimp.

One point I observed is that Constant Contact is really commonly the leading choice for many various other testimonial websites. Naturally, I wonder to see if our in-depth analysis creates the same result.

You might have looked into the Constant Contact reviews provided by users online, as well, as well as whilst they are quite favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a methodical method as well as uses our functional experience and also knowledge of dozens of various other easy as well as innovative advertising and marketing automation devices.

What makes them unique is that they’ve included numerous functions over the years that few of their rivals sport, such as electronic product downloads, event administration, consultation organizing and also social projects. These all include in the varied list of e-mail options offered, in addition to automations and repeating newsletters.

Constant Contact boast a market with around 400 applications and assimilations that satisfy even the most particular niche of products. Yet despite these fancy numbers and also functions, passion in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. Enough reason for us to take a closer take a look at Constant Contact’s outs & ins as well as examine if it’s still pertinent in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, yet their prices aren’t one of the most affordable, especially when you consider that their attributes simply aren’t that advanced. Strategies start from $9.99/ month, but this just enables 500 subscribers, and also prices rise quite sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our total prices guide

Cons and pros


Is Constant Contact the appropriate e-newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is rather unique in this regard, being one of the few e-mail advertising devices to enable you to manage event enrollments, invites, and also tickets . Remember that this attribute comes with its own charges: 5.4% + $0.80 for each ticket sold or transaction performed.

Not advised if:

You need sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact does not supply the most sophisticated automations. While they do supply activated projects, autoresponders and deserted cart projects (for Shopify just), you’ll locate that much cheaper devices provide similar degrees of automation– MailerLite as well as Sendinblue, as an example.

Rating information


Ease of Use

Usually it’s very easy to navigate, though a little bit dull-looking. You can reach a lot of areas within a couple of clicks, though as they’ve included more functionality, some points have ended up being a little concealed, as an example, automations.

Newsletter Creation


The editor is quick, yet light on functions, particularly in the designing department. Apart from that it’s easy to deal with.


of course

This is really basic, only enabling you to put simple introductions or call information. There is no if/then/else logic available.

Email types

Classic, autoresponders, fundamental automations, recurring newsletters, A/B testing, event registrations, polls, surveys and promo codes .

Option and Flexibility of Template Designs

Not poor. You can also begin from scratch, as well as utilize a helpful feature called ‘Brand your email’ to auto-generate a template based on your site’s shades and also logo.

Email Marketing Automation

They supply autoresponders as well as deserted cart campaigns for Shopify and also WooCommerce. It likewise generates pre-defined get in touch with segments based upon your clients’ interactions with your on-line store (e.g. repeat, expired and prospective clients). Automations based upon call triggers (e.g. e-mail opens, clicks) are likewise available. It’s worth keeping in mind that the automations aren’t the most flexible, as you can’t really integrate conditions as well as actions as you can in several other tools.

Listing Management

You can produce segments from call activity, list subscription, get in touch with information, tags, or ecommerce activity. You can likewise develop a segment from your call understandings and tag contacts based upon get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, as well as it simply offers a description box, fundamental area options (which you can’t include in) and then a list, or lists, that individuals can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform as well terribly, reaching one of the most prominent email suppliers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and Analysis

Along with typical open and also click records, spam, bounce and also unsubscribe prices are additionally offered. You additionally obtain click warmth maps, and some helpful summary records such as open and also click trends, opens up by device, % of contacts involved, as well as most effective subject line. You can additionally compare projects. Advanced tracking such as social tracking isn’t readily available.


Here’s where it gets a little bit hairy. The website and the device are just available in English. You can select to transform some of the non-editable e-mail sections (e.g. footer and personal privacy policy text) to among 10 languages available, mainly European. Support and also the data base is readily available in 4 languages. Slightly complex, yet a minimum of there’s some initiative to support multilingual users and also audiences.

More Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nevertheless, there is a feature to check the e-mail for mistakes (missing links, placeholder message that hasn’t been updated, and so on). There’s also a tool that allows you to preview how e-mails will seek certain recipients, although this didn’t seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Jump Management


Soft bounces are placed on short-term hold for 15 days, and after that dislike. They are moved right into a put on hold bounce group if it occurs once again. They have a ‘ advised for removal’ filter available to check out these, yet do not remove them instantly.



Import/export readily available although it’s not as uncomplicated as it could be– you need to first make it possible for innovative email consents under Account Settings.

Storage available for information and also pictures


All strategies come with limitless storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various degrees of account gain access to

of course

The Account Owner can also designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a large amount of combinations as well as apps , virtually 400.

Touchdown Page Builder

of course

This is just readily available through their type building contractor, as well as it’s very standard. Instead, we ‘d suggest these free landing web page building contractors.

Client Support

3.5/ 5.

There are a number of networks of support, including live conversation, phone support, a knowledge base as well as community-based support. Nevertheless, I discovered that the chat and phone assistance weren’t constantly available, which was a little aggravating. When I was able to get hold of conversation support, however, I did locate them to be beneficial as well as receptive . Bear in mind that you’ll require to employ order to terminate your membership, which is quite irritating.

Overall score.

3.6/ 5.

For a standard email tool, Constant Contact ticks the majority of packages. The main concern below, however, is that they’re asking a premium cost for a sub-premium item.

Final thought.

As Constant Contact themselves restate through their website, they are a device for local business. And also, therefore, it’s worth evaluating them on these terms. As stated over, they absolutely have enough of the essentials covered to satisfy most local business, as well as if it were as straightforward as that then we would certainly advise them a lot more extremely.

The issue, these days, is that there are lots of various other e-mail tools providing much more than Constant Contact, as well as for a great deal less cash. This consists of not just includes, however also user experience. For the amount you pay with Constant Contact, you might locate yourself utilizing a lot a lot more effective devices such as ActiveCampaign as well as GetResponse.

And with current enhancements to automations as well as coverage, as well as the enhancement of new functions like a website home builder, it does look like they’re making an initiative to boost the item. Their lack of sophisticated attributes makes it hard to recommend them over others at this cost point.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly declare that there may be various other rate of interests at play there.

Try Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever attempted, and also it can not be contrasted to Constant Contact’s simplified approach (it just features autoresponders). They likewise supply robust records and evaluation devices. They are even cheaper than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email marketing tools on the marketplace. It’s available in 6 languages as well as features sophisticated automation choices and a built-in CRM.
  • GetResponse is a strong choice. It includes many sophisticated features (e.g. a webinar device), uses and has superb automations among the best spam as well as design screening tools we’ve ever used. That’s why Constant Contact falls short when compared to GetResponse.

We have a detailed guide with the best alternatives to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which e-newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly such as to get involved in the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be much better off having a look at any one of these CRMs for small companies, which will be much more budget-friendly. There are even plenty of outstanding free CRMs to select from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software for small companies. It securely shops your consumer information and also supplies a secure means to handle your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are consistently excellent in our bi-annual deliverability examinations.

Despite these showy numbers as well as attributes, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state via their site, they are a device for tiny services. The issue, these days, is that there are lots of other email tools supplying even a lot more than Constant Contact, as well as for a great deal much less cash. For the amount you pay with Constant Contact, you might locate yourself utilizing much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simplified approach (it just includes autoresponders).

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