Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Error Reports

Constant Contact have remained in the email advertising game since 1995. During that time, they’ve taken care of to turn into one of the most secondhand email tools in the world, after Mailchimp.

One thing I observed is that Constant Contact is extremely usually the top selection for several other review web sites. Naturally, I wonder to see if our thorough evaluation creates the very same result.

You might have had a look at the Constant Contact evaluations supplied by users online, also, and whilst they are pretty favorable, they might not give you the whole picture. Our testimonial of Constant Contact is based upon a systematic technique as well as utilizes our practical experience as well as understanding of lots of various other easy and innovative advertising and marketing automation devices.

What makes them special is that they’ve included a number of attributes throughout the years that few of their rivals sporting activity, such as digital product downloads, occasion management, visit organizing as well as social projects. These all contribute to the varied checklist of email alternatives readily available, in addition to automations and reoccuring newsletters.

Constant Contact brag a marketplace with around 400 apps and also assimilations that accommodate even the most particular niche of items. In spite of these fancy numbers and also functions, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient reason for us to take a better take a look at Constant Contact’s ins & outs and check if it’s still relevant in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is routed towards small companies, however their prices aren’t the most budget friendly, particularly when you take into consideration that their functions just aren’t that progressed. Plans begin with $9.99/ month, but this just permits 500 subscribers, as well as prices climb quite dramatically afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full rates overview

Cons as well as pros


Is Constant Contact the right e-newsletter service for you?

Advised if:

You run events:

Constant Contact is quite one-of-a-kind hereof, being one of the few e-mail marketing tools to enable you to handle occasion invites, enrollments, and tickets . Keep in mind that this function comes with its own fees: 5.4% + $0.80 for each and every ticket marketed or deal conducted.

Not suggested if:

You need advanced automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t supply the most advanced automations. While they do provide caused projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll find that other much cheaper devices offer comparable degrees of automation– MailerLite and also Sendinblue, for instance.

Ranking details


Relieve of Use

Typically it’s easy to navigate, though a bit dull-looking. You can reach most locations within a couple of clicks, though as they’ve added extra functionality, some things have ended up being a little covert, for example, automations.

E-newsletter Creation


The editor is quickly, however light on functions, particularly in the styling division. Aside from that it’s easy to collaborate with.



This is very basic, just allowing you to place straightforward greetings or call information. There is no if/then/else logic available.

Email kinds

Timeless, autoresponders, basic automations, repeating e-newsletters, A/B testing, occasion registrations, surveys, discount coupons and also surveys .

Option and Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to select from, with differing levels of quality (some are respectable, while others look a little standard and also dated). You can additionally start from scratch, as well as make use of a convenient feature called ‘Brand your email’ to auto-generate a theme based upon your website’s shades and also logo.

Email Marketing Automation

It likewise creates pre-defined contact sectors based on your consumers’ interactions with your on-line shop (e.g. repeat, expired and prospective clients). Automations based on contact triggers (e.g. e-mail opens, clicks) are also readily available.

Listing Management

You can produce sections from get in touch with activity, listing membership, get in touch with details, tags, or ecommerce activity. You can likewise create a section from your get in touch with understandings as well as tag contacts based upon get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, as well as it just provides a summary box, fundamental field options (which you can not add to) and afterwards a list, or checklists, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute also terribly, getting to one of the most prominent email suppliers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports and Analysis

In addition to common open and click reports, spam, bounce as well as unsubscribe rates are additionally available. You also get click heat maps, as well as some beneficial summary records such as open and also click fads, opens up by tool, % of calls involved, and the majority of effective subject line.


Below’s where it obtains a little bit hairy. The site and also the device are just available in English. You can pick to change a few of the non-editable e-mail areas (e.g. footer and privacy policy text) to one of 10 languages readily available, mostly European. Assistance as well as the data base is offered in 4 languages. Slightly complicated, yet at the very least there’s some initiative to sustain multilingual users and also target markets.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nevertheless, there is a attribute to examine the email for errors (missing links, placeholder text that hasn’t been updated, etc). There’s also a device that enables you to sneak peek how e-mails will certainly seek certain recipients, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are positioned on short-lived hold for 15 days, and after that feel bitter. If it takes place once more, they are relocated into a put on hold bounce classification. They have a ‘ advised for removal’ filter readily available to see these, but do not remove them instantly.


of course

Import/export offered although it’s not as simple as it could be– you require to initially make it possible for sophisticated email authorizations under Account Settings.

Storage offered for data and also pictures


All plans come with unrestricted storage space.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Different levels of account accessibility

of course

The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a huge quantity of assimilations and also apps , virtually 400.

Touchdown Page Builder


This is just offered via their kind builder, as well as it’s very basic. Rather, we ‘d recommend these totally free landing page building contractors.

Client Support

3.5/ 5.

There are several networks of assistance, including online chat, phone support, a expertise base and community-based support. I located that the chat and phone support weren’t always readily available, which was a little discouraging.

General rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of the boxes. The major issue below, however, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves restate via their site, they are a tool for local business. And also, because of this, it’s worth evaluating them on these terms. As stated over, they absolutely have enough of the basics covered to satisfy most local business, as well as if it were as basic as that then we ‘d recommend them more very.

The concern, these days, is that there are lots of other e-mail devices providing much more than Constant Contact, and also for a lot less cash. This consists of not just includes, yet likewise customer experience. For the quantity you pay with Constant Contact, you could locate yourself using much extra effective devices such as ActiveCampaign and also GetResponse.

They do get points for their respectable deliverability prices, integrations (particularly social media sites combinations), and for enabling various accessibility levels for separate individuals. As well as with recent improvements to automations and coverage, as well as the addition of new functions like a internet site building contractor, it does resemble they’re making an initiative to boost the item. Their absence of sophisticated attributes makes it challenging to advise them over others at this rate factor. (You’ll see we don’t note them as a excellent Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly claim that there could be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplistic strategy (it only includes autoresponders). They additionally provide robust reports and also analysis tools. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email advertising and marketing devices on the market. It’s readily available in 6 languages and includes innovative automation options and also a integrated CRM.
  • GetResponse is a strong option. It comes with lots of innovative attributes (e.g. a webinar device), has exceptional automations and offers among the best spam and also layout screening devices we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the most effective choices to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d such as to get into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. However, at $399/month, you would certainly be much better off taking a look at any of these CRMs for small businesses, which will be much more economical. There are even a lot of superb free CRMs to pick from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to terminate your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software for small companies. It safely stores your customer data as well as provides a safe and secure means to handle your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are regularly excellent in our bi-annual deliverability tests.

In spite of these flashy numbers as well as functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves state with their website, they are a device for tiny companies. The concern, these days, is that there are lots of various other e-mail devices providing even extra than Constant Contact, and also for a lot less cash. For the quantity you pay with Constant Contact, you might discover yourself utilizing much extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplistic approach (it just includes autoresponders).

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