Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email marketing game considering that 1995. Throughout that time, they’ve handled to turn into one of the most pre-owned email devices on the planet, after Mailchimp.

Something I observed is that Constant Contact is very usually the top choice for lots of various other evaluation web sites. Normally, I wonder to see if our comprehensive evaluation creates the same result.

You might have had a look at the Constant Contact reviews provided by individuals online, also, and also whilst they are rather positive, they might not give you the whole picture. Our testimonial of Constant Contact is based upon a methodical approach as well as uses our practical experience and understanding of dozens of other straightforward and sophisticated advertising and marketing automation devices.

What makes them special is that they’ve added a number of functions throughout the years that few of their rivals sporting activity, such as electronic product downloads, event administration, visit scheduling as well as social projects. These all add to the diverse list of email options available, along with automations and also repeating e-newsletters.

Constant Contact brag a marketplace with around 400 applications and also assimilations that satisfy even the most particular niche of products. Yet despite these fancy numbers and functions, interest in Constant Contact seems to be on the decline, a minimum of according to Google Trends. Enough reason for us to take a closer consider Constant Contact’s outs & ins as well as examine if it’s still pertinent in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is routed towards local business, but their rates aren’t the most budget friendly, particularly when you think about that their functions simply aren’t that advanced. Strategies begin with $9.99/ month, but this only enables 500 subscribers, and also rates climb rather greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our full pricing guide

Cons and pros


Is Constant Contact the right newsletter service for you?

Advised if:

You run occasions:

Constant Contact is rather special hereof, being just one of minority email advertising and marketing tools to permit you to take care of event registrations, invitations, as well as tickets . Bear in mind that this feature includes its own costs: 5.4% + $0.80 for each and every ticket marketed or deal carried out.

Not suggested if:

You require innovative automation:

Remarkably, for the costs it bills, Constant Contact doesn’t supply the most innovative automations. While they do provide activated campaigns, autoresponders and deserted cart campaigns (for Shopify only), you’ll find that much cheaper devices provide comparable levels of automation– MailerLite and Sendinblue, for example.

Score information


Alleviate of Use

Typically it’s simple to browse, though a bit dull-looking. You can reach most locations within a number of clicks, though as they’ve added extra performance, some points have actually become a little hidden, as an example, automations.

Newsletter Creation


The editor is fast, however light on functions, specifically in the styling division. In addition to that it’s simple to collaborate with.


of course

This is really fundamental, only allowing you to place basic greetings or get in touch with details. There is no if/then/else logic readily available.

Email types

Classic, autoresponders, fundamental automations, persisting e-newsletters, A/B testing, occasion registrations, vouchers, surveys as well as surveys .

Selection and Flexibility of Template Designs

Not poor. You can likewise begin from scrape, and utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a theme based on your web site’s colors and also logo design.

Email Marketing Automation

They provide autoresponders and also deserted cart campaigns for Shopify and WooCommerce. It also produces pre-defined contact sectors based upon your customers’ communications with your on the internet shop (e.g. repeat, expired as well as possible consumers). Automations based on call triggers (e.g. email opens, clicks) are likewise offered. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can’t actually integrate conditions and also activities as you can in many various other devices.

List Management

You can create sections from get in touch with activity, checklist membership, call information, tags, or ecommerce task. You can additionally create a section from your get in touch with understandings as well as tag calls based upon get in touch with area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it merely provides a summary box, fundamental field choices (which you can’t include in) and after that a checklist, or checklists, that individuals can examine to be included in.


As you can see in our deliverability examinations, Constant Contact does not perform as well severely, getting to one of the most prominent e-mail suppliers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports as well as Analysis

In addition to conventional open as well as click records, spam, bounce and also unsubscribe prices are additionally offered. You likewise get click warmth maps, and some beneficial overview reports such as open and click fads, opens by tool, % of contacts involved, and most successful subject line. You can also contrast campaigns. Advanced tracking such as social monitoring isn’t readily available.


Below’s where it gets a little bit unshaven. The device as well as the site are just readily available in English. You can select to transform some of the non-editable e-mail areas (e.g. footer as well as privacy policy text) to among 10 languages offered, mostly European. Support and also the data base is readily available in 4 languages. A little complicated, but a minimum of there’s some initiative to support multilingual customers as well as target markets.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to examine the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been upgraded, and so on). There’s additionally a tool that enables you to sneak peek just how emails will certainly try to find details receivers, although this didn’t appear to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and then feel bitter. They are relocated into a suspended bounce classification if it happens again. They have actually a ‘ advised for elimination’ filter readily available to check out these, however don’t eliminate them immediately.



Import/export offered although it’s not as simple as maybe– you need to initially make it possible for advanced e-mail consents under Account Settings.

Storage readily available for photos and information


All plans come with unrestricted storage.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a substantial amount of integrations as well as applications , practically 400.

Touchdown Page Builder


This is only available via their kind home builder, as well as it’s extremely fundamental. Rather, we ‘d advise these complimentary touchdown page builders.

Customer Support

3.5/ 5.

There are a number of networks of assistance, including live chat, phone support, a knowledge base and also community-based assistance. I discovered that the chat as well as phone assistance weren’t constantly readily available, which was a little frustrating. When I was able to acquire chat support, nevertheless, I did locate them to be receptive and also helpful . Keep in mind that you’ll need to contact order to terminate your membership, which is pretty irritating.

Overall score.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks the majority of the boxes. The primary problem below, however, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves reiterate through their site, they are a device for small companies. And, thus, it’s worth examining them on these terms. As pointed out above, they absolutely have sufficient of the basics covered to satisfy most small companies, and if it were as basic as that then we ‘d recommend them extra extremely.

The issue, these days, is that there are a lot of various other email tools providing even more than Constant Contact, and also for a whole lot less money. This consists of not only includes, however additionally individual experience. For the quantity you pay with Constant Contact, you might discover on your own using much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

They do pick up points for their decent deliverability prices, assimilations (particularly social media sites integrations), and for allowing various accessibility degrees for different individuals. As well as with recent improvements to automations and also reporting, and the enhancement of brand-new functions like a site builder, it does appear like they’re making an initiative to enhance the product. Their absence of advanced attributes makes it difficult to recommend them over others at this price factor. (You’ll see we don’t provide them as a excellent Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly declare that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simplified method (it only features autoresponders). They also use durable reports and also evaluation tools. In addition to that, they are even more affordable than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail marketing tools on the marketplace. It’s offered in 6 languages and features advanced automation options as well as a integrated CRM.
  • GetResponse is a strong option. It includes numerous advanced features (e.g. a webinar device), supplies and also has exceptional automations one of the best spam and style testing tools we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth overview with the best choices to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which e-newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly such as to obtain into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be much better off taking a look at any of these CRMs for little businesses, which will certainly be much a lot more cost effective. There are also lots of excellent free CRMs to choose from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to terminate your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software application for small businesses. It safely stores your customer data as well as offers a safe means to handle your subscribers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability examinations.

Regardless of these fancy numbers and features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate with their site, they are a tool for little services. The concern, these days, is that there are lots of various other e-mail tools providing also a lot more than Constant Contact, and also for a lot less money. For the quantity you pay with Constant Contact, you might locate on your own utilizing much a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simplistic method (it just features autoresponders).

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