Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Exceeded Test Emails

Constant Contact have actually been in the email advertising game because 1995. During that time, they’ve handled to turn into one of the most pre-owned e-mail tools worldwide, after Mailchimp.

One point I noticed is that Constant Contact is extremely frequently the top selection for several other review websites. Normally, I wonder to see if our detailed analysis generates the exact same result.

You might have had a look at the Constant Contact reviews used by customers online, too, as well as whilst they are rather positive, they might not give you the whole picture. Our review of Constant Contact is based upon a methodical technique and uses our sensible experience and also expertise of dozens of other easy and advanced advertising and marketing automation devices.

What makes them special is that they’ve added several features throughout the years that few of their rivals sport, such as electronic item downloads, event monitoring, visit organizing as well as social projects. These all add to the varied list of e-mail choices readily available, in addition to automations as well as persisting e-newsletters.

Constant Contact brag a industry with around 400 apps and combinations that satisfy even one of the most particular niche of products. Yet regardless of these showy numbers and attributes, passion in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. Enough reason for us to take a better check out Constant Contact’s ins & outs and examine if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their costs aren’t one of the most economical, especially when you take into consideration that their functions simply aren’t that advanced. Plans start from $9.99/ month, however this only permits 500 customers, and also costs rise quite dramatically afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our complete prices guide

Cons and pros


Is Constant Contact the appropriate newsletter service for you?

Advised if:

You run occasions:

Constant Contact is rather unique in this regard, being just one of the few email advertising and marketing tools to allow you to handle occasion registrations, invites, and also tickets . Remember that this feature comes with its very own charges: 5.4% + $0.80 for each ticket offered or purchase carried out.

Not advised if:

You require innovative automation:

Remarkably, for the premium it charges, Constant Contact does not supply the most advanced automations. While they do provide set off projects, autoresponders as well as abandoned cart projects (for Shopify just), you’ll find that other more affordable devices offer similar degrees of automation– MailerLite and Sendinblue, for instance.

Ranking information


Relieve of Use

Typically it’s easy to navigate, though a bit dull-looking. You can get to many places within a couple of clicks, though as they’ve added more functionality, some things have actually come to be a little covert, as an example, automations.

E-newsletter Creation


The editor is quickly, however light on attributes, especially in the styling division. Aside from that it’s simple to collaborate with.


of course

This is really standard, just enabling you to put basic greetings or get in touch with details. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, fundamental automations, recurring e-newsletters, A/B screening, event enrollments, promo codes, surveys and also surveys .

Choice as well as Flexibility of Template Designs

Not negative. You can also start from scratch, as well as make use of a handy attribute called ‘Brand your e-mail’ to auto-generate a theme based on your website’s shades and logo.

Email Marketing Automation

It additionally produces pre-defined contact segments based on your consumers’ communications with your on the internet store (e.g. repeat, lapsed and also possible customers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are additionally available.

Checklist Management

You can develop sectors from call task, checklist subscription, get in touch with details, tags, or ecommerce task. You can also create a sector from your contact understandings and tag get in touches with based on contact area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it merely uses a description box, basic field options (which you can not contribute to) and after that a list, or listings, that individuals can examine to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out also terribly, getting to one of the most popular email carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports and also Analysis

In enhancement to standard open as well as click reports, spam, bounce as well as unsubscribe rates are also available. You additionally get click warmth maps, and also some helpful introduction records such as open as well as click patterns, opens up by gadget, % of calls engaged, and also most successful subject line.


Here’s where it obtains a bit hairy. The site and also the tool are just available in English. You can pick to transform several of the non-editable email sections (e.g. footer and privacy policy message) to one of 10 languages available, primarily European. Support and also the data base is available in 4 languages. A little complex, yet at the very least there’s some initiative to sustain multilingual users and also audiences.

Additional Features

Spam- and Design-Testing

Spam screening isn’t offered, nevertheless, there is a feature to check the email for errors ( missing out on web links, placeholder text that hasn’t been updated, and so on). There’s also a device that allows you to preview how e-mails will certainly look for specific recipients, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and after that frown at. They are moved into a suspended bounce group if it occurs again. They have a ‘recommended for removal’ filter available to check out these, however do not eliminate them automatically.



Import/export readily available although it’s not as simple as maybe– you need to first enable innovative email approvals under Account Settings.

Storage space readily available for photos as well as data


All plans include unrestricted storage space.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Various levels of account access


The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a large quantity of apps and also assimilations , almost 400.

Touchdown Page Builder


This is only readily available through their kind builder, and also it’s extremely basic. Rather, we would certainly advise these free landing web page building contractors.

Consumer Support

3.5/ 5.

There are a number of channels of assistance, including live conversation, phone support, a data base and also community-based assistance. I located that the conversation and also phone assistance weren’t always available, which was a little aggravating. When I had the ability to acquire chat support, nonetheless, I did locate them to be responsive and valuable . Remember that you’ll require to call in order to cancel your membership, which is rather aggravating.

Overall score.

3.6/ 5.

For a basic email device, Constant Contact ticks the majority of the boxes. The primary concern here, though, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves reiterate through their website, they are a tool for small companies. And, because of this, it’s worth assessing them on these terms. As pointed out over, they most definitely have enough of the fundamentals covered to satisfy most local business, and also if it were as easy as that after that we would certainly suggest them more highly.

The concern, nowadays, is that there are plenty of various other e-mail devices providing even more than Constant Contact, and also for a great deal less cash. This consists of not only features, yet also user experience. For the quantity you pay with Constant Contact, you could locate on your own making use of a lot more powerful devices such as ActiveCampaign and also GetResponse.

They do grab points for their good deliverability rates, combinations ( especially social networks integrations), and also for allowing different accessibility levels for different customers. And also with recent improvements to automations and also coverage, and also the enhancement of brand-new attributes like a site builder, it does resemble they’re making an effort to improve the product. However their lack of sophisticated attributes makes it tough to advise them over others at this rate point. (You’ll see we don’t note them as a excellent Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would boldly assert that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simple approach (it only features autoresponders). They additionally offer robust records as well as evaluation devices. They are even less costly than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email marketing devices on the market. It’s readily available in 6 languages and includes sophisticated automation choices and also a built-in CRM.
  • GetResponse is a strong option. It includes lots of advanced attributes (e.g. a webinar tool), has excellent automations and also supplies one of the most effective spam as well as style testing tools we’ve ever before used. That’s why Constant Contact falls short when compared to GetResponse.

We have a detailed overview with the most effective alternatives to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which e-newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to obtain into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be better off having a look at any one of these CRMs for small companies, which will be much more cost effective. There are even a lot of excellent cost-free CRMs to pick from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to cancel your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software application for small businesses. It securely shops your customer information and also supplies a protected means to manage your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability examinations.

Despite these fancy numbers and also functions, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for tiny organizations. The concern, these days, is that there are lots of various other email devices providing even a lot more than Constant Contact, and for a great deal much less money. For the quantity you pay with Constant Contact, you could find yourself using a lot more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, as well as it can’t be contrasted to Constant Contact’s simplistic strategy (it just features autoresponders).

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