Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Experts Program

Constant Contact have remained in the email advertising and marketing video game since 1995. During that time, they’ve managed to turn into one of the most used e-mail tools worldwide, after Mailchimp.

One thing I noticed is that Constant Contact is really typically the top option for many various other review websites. Naturally, I wonder to see if our detailed evaluation produces the same outcome.

You may have checked out the Constant Contact evaluations used by individuals online, too, and also whilst they are pretty favorable, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and utilizes our practical experience as well as expertise of loads of various other basic and sophisticated marketing automation tools.

What makes them unique is that they’ve added several functions for many years that few of their rivals sport, such as electronic product downloads, occasion administration, visit scheduling and also social campaigns. These all include in the varied listing of e-mail alternatives readily available, along with automations and also persisting newsletters.

Constant Contact boast a industry with around 400 apps and also assimilations that cater to also one of the most specific niche of items. Yet despite these flashy numbers and also attributes, interest in Constant Contact appears to be on the decline, a minimum of according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s outs & ins as well as examine.
Learn below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, but their prices aren’t the most economical, particularly when you take into consideration that their functions simply aren’t that progressed. Strategies begin with $9.99/ month, however this only enables 500 clients, and also rates rise rather dramatically after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our complete prices guide

Cons and also pros


Is Constant Contact the right newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is quite distinct in this regard, being among the few email advertising devices to enable you to take care of occasion enrollments, tickets, and also invites . Remember that this attribute includes its very own costs: 5.4% + $0.80 for every ticket sold or deal performed.

Not suggested if:

You need innovative automation:

Remarkably, for the premium it charges, Constant Contact doesn’t provide the most innovative automations. While they do provide set off campaigns, autoresponders and abandoned cart campaigns (for Shopify just), you’ll discover that other much cheaper devices use similar degrees of automation– MailerLite and also Sendinblue.

Rating details


Reduce of Use

Typically it’s very easy to browse, though a little bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve included much more capability, some points have actually ended up being a little concealed, for example, automations.

E-newsletter Creation


The editor is quick, however light on features, particularly in the designing department. In addition to that it’s very easy to deal with.


of course

This is really fundamental, just allowing you to insert easy introductions or call information. There is no if/then/else logic readily available.

Email types

Timeless, autoresponders, basic automations, persisting e-newsletters, A/B screening, event enrollments, studies, surveys and vouchers .

Selection and Flexibility of Template Designs

Tolerable. There are around 200 (!) themes to pick from, with differing levels of high quality (some are respectable, while others look a little standard and dated). You can also start from scratch, and also make use of a helpful feature called ‘Brand your e-mail’ to auto-generate a layout based on your site’s shades and also logo design.

Email Marketing Automation

They use autoresponders and deserted cart campaigns for Shopify as well as WooCommerce. It additionally generates pre-defined get in touch with sections based on your clients’ interactions with your on the internet shop (e.g. repeat, expired as well as prospective customers). Automations based upon contact triggers (e.g. e-mail opens up, clicks) are also available. It’s worth keeping in mind that the automations aren’t the most versatile, as you can not really combine conditions and also activities as you can in lots of other devices.

Listing Management

You can create sectors from get in touch with activity, list membership, contact information, tags, or ecommerce activity. You can additionally develop a sector from your call insights and tag contacts based upon get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, and it just supplies a description box, fundamental area choices (which you can not contribute to) and after that a checklist, or checklists, that individuals can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute also badly, reaching one of the most preferred e-mail companies (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports and also Analysis

Along with typical open as well as click reports, spam, bounce and unsubscribe prices are likewise available. You likewise get click warmth maps, and some valuable review records such as open as well as click fads, opens up by tool, % of get in touches with engaged, and most successful subject line. You can also compare projects. Progressed tracking such as social tracking isn’t available.


Below’s where it obtains a bit hairy. The website as well as the tool are only offered in English. You can pick to transform several of the non-editable email sections (e.g. footer and privacy policy text) to among 10 languages available, mostly European. Assistance and also the data base is offered in 4 languages. Slightly complex, yet at the very least there’s some effort to sustain multilingual users and audiences.

More Features

Spam- and Design-Testing

Spam screening isn’t available, nevertheless, there is a attribute to inspect the email for errors (missing web links, placeholder message that hasn’t been updated, and so on). There’s likewise a tool that allows you to preview how emails will certainly seek specific recipients, although this didn’t seem to work when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and then feel bitter. If it takes place once more, they are relocated into a suspended bounce group. They have actually a ‘ suggested for elimination’ filter available to watch these, but don’t remove them automatically.



Import/export available although it’s not as uncomplicated as maybe– you need to first enable innovative e-mail consents under Account Settings.

Storage offered for information as well as pictures


All plans feature unrestricted storage.

Pro Features


of course

SPF and DKIM are sustained.

Own Domain


Different levels of account gain access to


The Account Owner can additionally designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a huge amount of apps as well as assimilations , almost 400.

Landing Page Builder

of course

This is just offered via their type home builder, and it’s extremely basic. Instead, we ‘d advise these complimentary touchdown web page home builders.

Client Support

3.5/ 5.

There are numerous networks of assistance, consisting of real-time conversation, phone support, a expertise base and community-based support. I discovered that the chat and also phone support weren’t always offered, which was a little discouraging.

General ranking.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of the boxes. The primary problem right here, though, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves reiterate through their site, they are a tool for small companies. And also, thus, it’s worth assessing them on these terms. As mentioned over, they absolutely have sufficient of the fundamentals covered to satisfy most local business, and if it were as simple as that then we would certainly recommend them extra very.

The problem, nowadays, is that there are plenty of various other e-mail tools providing even more than Constant Contact, as well as for a whole lot much less cash. This consists of not just includes, but likewise individual experience. For the amount you pay with Constant Contact, you might discover on your own using a lot a lot more effective devices such as ActiveCampaign and GetResponse.

They do get points for their good deliverability rates, integrations ( specifically social networks assimilations), and for allowing various access levels for different customers. And also with recent improvements to automations and also coverage, and the addition of brand-new attributes like a internet site building contractor, it does look like they’re making an initiative to boost the item. Yet their absence of advanced attributes makes it challenging to recommend them over others at this cost point. (You’ll see we don’t note them as a good Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly declare that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever tried, as well as it can’t be contrasted to Constant Contact’s simplified method (it just includes autoresponders). They likewise offer robust records and evaluation devices. They are even less expensive than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email advertising devices on the market. It’s offered in 6 languages as well as comes with advanced automation alternatives and also a built-in CRM.
  • GetResponse is a strong choice. It includes many sophisticated attributes (e.g. a webinar device), uses as well as has exceptional automations one of the best spam as well as design testing tools we’ve ever made use of. That’s why Constant Contact fails when compared to GetResponse.

We have a comprehensive overview with the best choices to Constant Contact, check it out below. You can additionally check out our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d such as to get involved in the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for little businesses, which will certainly be much more economical. There are even a lot of outstanding totally free CRMs to choose from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software for local business. It safely stores your client data and supplies a protected way to handle your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability tests.

Regardless of these showy numbers and also functions, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate through their site, they are a device for tiny businesses. The concern, these days, is that there are lots of various other e-mail tools providing also much more than Constant Contact, and for a lot much less cash. For the quantity you pay with Constant Contact, you can locate on your own utilizing much a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simplistic method (it just features autoresponders).

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