Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising and marketing game given that 1995. Throughout that time, they’ve taken care of to become one of the most pre-owned e-mail devices on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is extremely typically the top choice for numerous various other evaluation sites. Normally, I am curious to see if our comprehensive evaluation generates the very same end result.

You might have checked out the Constant Contact reviews supplied by users online, as well, as well as whilst they are quite favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based on a systematic approach as well as uses our sensible experience and also knowledge of loads of other straightforward as well as innovative advertising automation tools.

What makes them special is that they’ve added numerous features over the years that few of their competitors sporting activity, such as digital item downloads, occasion management, appointment scheduling as well as social campaigns. These all include in the varied listing of e-mail options offered, along with automations and also recurring newsletters.

Constant Contact brag a marketplace with around 400 apps and integrations that cater to also one of the most particular niche of items. Yet in spite of these fancy numbers as well as features, interest in Constant Contact seems to be on the decline, a minimum of according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins as well as examine.
Discover listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, however their costs aren’t one of the most inexpensive, specifically when you think about that their features just aren’t that advanced. Strategies begin with $9.99/ month, however this just allows for 500 clients, and rates increase quite greatly after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our full rates overview

Cons as well as pros


Is Constant Contact the right newsletter solution for you?

Advised if:

You run events:

Constant Contact is quite unique in this regard, being among minority email advertising tools to allow you to manage event enrollments, tickets, and also invites . Keep in mind that this function comes with its own fees: 5.4% + $0.80 for each ticket sold or purchase conducted.

Not suggested if:

You require innovative automation:

Remarkably, for the costs it charges, Constant Contact does not use the most advanced automations. While they do supply triggered campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll discover that other more affordable devices use comparable degrees of automation– MailerLite and also Sendinblue, for example.

Rating details


Ease of Use

Usually it’s very easy to navigate, though a little bit dull-looking. You can reach most areas within a couple of clicks, though as they’ve added a lot more capability, some points have actually come to be a little hidden, for instance, automations.

Newsletter Creation


The editor is fast, yet light on attributes, particularly in the designing department. Besides that it’s easy to work with.


of course

This is very basic, just permitting you to put simple greetings or call information. There is no if/then/else reasoning available.

Email types

Traditional, autoresponders, standard automations, persisting newsletters, A/B screening, event enrollments, promo codes, polls and studies .

Option as well as Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to choose from, with differing levels of high quality (some are suitable, while others look a little fundamental and outdated). You can also start from scratch, and use a helpful feature called ‘Brand your email’ to auto-generate a theme based upon your website’s shades and logo.

Email Marketing Automation

They supply autoresponders as well as abandoned cart campaigns for Shopify and WooCommerce. It additionally produces pre-defined get in touch with segments based on your consumers’ communications with your on-line store (e.g. repeat, expired as well as prospective customers). Automations based on call triggers (e.g. email opens, clicks) are also readily available. It’s worth noting that the automations aren’t the most adaptable, as you can’t truly combine conditions as well as activities as you can in numerous other devices.

Listing Management

You can produce sectors from get in touch with activity, list membership, contact information, tags, or ecommerce task. You can also produce a segment from your contact insights and tag contacts based on contact field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, and also it simply provides a description box, basic area alternatives (which you can not contribute to) and after that a checklist, or lists, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out as well severely, getting to one of the most prominent e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports and Analysis

In addition to conventional open and also click records, spam, bounce and unsubscribe rates are likewise available. You additionally get click warm maps, as well as some beneficial review records such as open as well as click fads, opens up by gadget, % of calls engaged, as well as most successful subject line.


Here’s where it gets a bit hairy. The website and also the device are just available in English. You can pick to change a few of the non-editable e-mail areas (e.g. footer as well as personal privacy policy text) to among 10 languages readily available, primarily European. Support and also the data base is available in 4 languages. Slightly complex, yet a minimum of there’s some effort to support multilingual individuals as well as audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, however, there is a attribute to inspect the email for errors ( missing out on web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that permits you to sneak peek exactly how emails will look for specific receivers, although this really did not appear to function when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are positioned on short-term hold for 15 days, and afterwards resent. They are moved into a put on hold bounce classification if it takes place once again. They have a ‘recommended for elimination’ filter offered to see these, however don’t remove them immediately.


of course

Import/export offered although it’s not as simple as it could be– you need to first make it possible for innovative e-mail permissions under Account Settings.

Storage offered for photos and information


All strategies include unlimited storage space.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Various degrees of account access


The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a massive quantity of applications and integrations , nearly 400.

Touchdown Page Builder

of course

This is only available via their kind home builder, and also it’s really standard. Instead, we would certainly suggest these cost-free touchdown page contractors.

Customer Support

3.5/ 5.

There are numerous channels of assistance, consisting of real-time chat, phone assistance, a knowledge base and community-based support. However, I located that the conversation and phone assistance weren’t constantly offered, which was a little aggravating. When I was able to get hold of chat support, however, I did locate them to be receptive and valuable . Keep in mind that you’ll need to employ order to terminate your membership, which is rather irritating.

Overall score.

3.6/ 5.

For a standard email tool, Constant Contact ticks a lot of the boxes. The major issue here, however, is that they’re asking a costs cost for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate through their website, they are a device for local business. As well as, because of this, it’s worth examining them on these terms. As pointed out over, they certainly have sufficient of the basics covered to please most small companies, as well as if it were as simple as that then we would certainly recommend them much more highly.

The issue, these days, is that there are lots of other e-mail tools supplying much more than Constant Contact, and also for a lot less money. This includes not just features, however likewise customer experience. In fact, for the amount you pay with Constant Contact, you could find yourself making use of far more effective devices such as ActiveCampaign and also GetResponse.

They do get factors for their suitable deliverability prices, combinations (particularly social media sites combinations), and for permitting various gain access to levels for different individuals. As well as with current enhancements to automations and also reporting, and the addition of brand-new functions like a internet site building contractor, it does resemble they’re making an initiative to enhance the product. But their lack of innovative attributes makes it challenging to suggest them over others at this price factor. (You’ll see we do not note them as a excellent Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly declare that there may be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before tried, and also it can not be compared to Constant Contact’s simplistic technique (it only features autoresponders). They likewise supply robust reports as well as evaluation devices. They are even less costly than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail marketing devices on the marketplace. It’s readily available in 6 languages as well as includes advanced automation options and a built-in CRM.
  • GetResponse is a solid option. It comes with many advanced attributes (e.g. a webinar tool), provides as well as has exceptional automations among the very best spam as well as style screening devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a thorough overview with the very best alternatives to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly like to get into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. However, at $399/month, you ‘d be far better off having a look at any one of these CRMs for small companies, which will be even more budget-friendly. There are even a lot of superb free CRMs to pick from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software for local business. It safely shops your customer information as well as supplies a secure means to manage your subscribers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability examinations.

In spite of these flashy numbers and features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate via their site, they are a tool for little organizations. The problem, these days, is that there are lots of other e-mail devices using even more than Constant Contact, and also for a lot much less money. For the quantity you pay with Constant Contact, you could find yourself making use of a lot more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simple strategy (it just features autoresponders).

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