Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising video game since 1995. Throughout that time, they’ve handled to turn into one of one of the most pre-owned e-mail devices on the planet, after Mailchimp.

One thing I observed is that Constant Contact is very usually the leading selection for several other testimonial sites. Normally, I am curious to see if our comprehensive evaluation produces the same end result.

You could have taken a look at the Constant Contact reviews provided by users online, also, and whilst they are quite favorable, they might not provide you the whole picture. Our review of Constant Contact is based upon a methodical approach and utilizes our useful experience and expertise of dozens of other basic and advanced advertising and marketing automation devices.

What makes them special is that they’ve added several features for many years that few of their competitors sport, such as electronic product downloads, event administration, visit scheduling as well as social campaigns. These all include in the diverse listing of e-mail alternatives available, in addition to automations and recurring e-newsletters.

Constant Contact boast a marketplace with around 400 applications and also combinations that satisfy even one of the most specific niche of items. Despite these flashy numbers and features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Enough factor for us to take a better check out Constant Contact’s outs & ins and examine if it’s still pertinent in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, but their prices aren’t the most budget friendly, specifically when you think about that their functions just aren’t that advanced. Plans start from $9.99/ month, but this just enables 500 customers, as well as rates rise quite sharply afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our complete prices overview

Pros and also Cons


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite distinct hereof, being just one of minority email advertising tools to allow you to manage occasion invitations, enrollments, and also tickets . Bear in mind that this attribute features its own fees: 5.4% + $0.80 for each ticket sold or transaction carried out.

Not recommended if:

You need advanced automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t provide one of the most innovative automations. While they do supply caused projects, autoresponders and deserted cart campaigns (for Shopify only), you’ll find that various other much less expensive tools use similar degrees of automation– MailerLite and Sendinblue.

Rating information


Ease of Use

Usually it’s very easy to navigate, though a little bit dull-looking. You can reach most areas within a number of clicks, though as they’ve added extra functionality, some points have actually ended up being a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, however light on features, especially in the styling department. Aside from that it’s simple to work with.



This is extremely standard, only allowing you to place basic introductions or get in touch with information. There is no if/then/else logic available.

Email types

Classic, autoresponders, standard automations, repeating newsletters, A/B screening, occasion registrations, polls, promo codes and also studies .

Option and also Flexibility of Template Designs

Not bad. You can likewise begin from scratch, and utilize a handy attribute called ‘Brand your email’ to auto-generate a layout based on your internet site’s shades and logo design.

Email Marketing Automation

It likewise generates pre-defined contact segments based on your customers’ communications with your on-line store (e.g. repeat, expired and possible clients). Automations based on call triggers (e.g. email opens, clicks) are also offered.

List Management

You can create sections from get in touch with task, list membership, call details, tags, or ecommerce activity. You can likewise produce a section from your contact understandings and tag contacts based on contact area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, and it just uses a description box, basic area alternatives (which you can’t include in) and afterwards a list, or checklists, that individuals can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not perform too terribly, reaching one of the most prominent email companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and also Analysis

Along with typical open as well as click records, spam, bounce and also unsubscribe rates are also readily available. You also obtain click warm maps, and also some helpful overview reports such as open and click patterns, opens up by gadget, % of contacts involved, as well as a lot of successful subject line. You can additionally compare projects. Nonetheless, advanced tracking such as social tracking isn’t readily available.


The device and also the website are only offered in English. You can choose to alter some of the non-editable email areas (e.g. footer and also privacy policy message) to one of 10 languages available, primarily European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, however, there is a attribute to check the email for errors ( missing out on links, placeholder message that hasn’t been updated, etc). There’s likewise a tool that allows you to sneak peek how emails will certainly try to find particular recipients, although this didn’t appear to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are placed on short-lived hold for 15 days, and after that dislike. They are relocated right into a put on hold bounce group if it takes place once again. They have actually a ‘ suggested for removal’ filter offered to watch these, but do not eliminate them instantly.


of course

Import/export offered although it’s not as simple as maybe– you require to initially make it possible for sophisticated e-mail authorizations under Account Settings.

Storage space readily available for photos as well as data


All strategies come with limitless storage.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various levels of account accessibility


The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous amount of assimilations and also applications , almost 400.

Touchdown Page Builder


This is just offered by means of their type building contractor, as well as it’s very fundamental. Rather, we would certainly advise these complimentary touchdown web page home builders.

Consumer Support

3.5/ 5.

There are several networks of support, consisting of live chat, phone assistance, a knowledge base and community-based support. I discovered that the conversation and also phone support weren’t constantly available, which was a little aggravating.

General ranking.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of the boxes. The primary concern below, however, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves restate with their website, they are a device for small companies. As well as, therefore, it’s worth assessing them on these terms. As mentioned over, they definitely have enough of the fundamentals covered to please most small companies, as well as if it were as basic as that after that we would certainly advise them much more very.

The concern, these days, is that there are plenty of other email tools offering much more than Constant Contact, as well as for a lot much less cash. This consists of not only includes, yet also user experience. In fact, for the amount you pay with Constant Contact, you might find yourself making use of much more powerful devices such as ActiveCampaign as well as GetResponse.

As well as with current improvements to automations as well as reporting, as well as the addition of new features like a web site home builder, it does look like they’re making an initiative to improve the item. Their lack of sophisticated features makes it challenging to advise them over others at this price point.

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would strongly assert that there might be other passions at play there.

Attempt Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever tried, and it can’t be contrasted to Constant Contact’s simplistic strategy (it just includes autoresponders). They additionally supply durable records and analysis devices. In addition to that, they are even cheaper than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email marketing devices on the marketplace. It’s readily available in 6 languages as well as features sophisticated automation options and a integrated CRM.
  • GetResponse is a strong alternative. It features lots of sophisticated functions (e.g. a webinar device), uses and also has outstanding automations among the very best spam as well as layout testing devices we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth overview with the most effective choices to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which e-newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to get into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much far better off taking a appearance at any of these CRMs for tiny companies, which will be much extra cost effective. There are also lots of excellent cost-free CRMs to pick from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to cancel your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software program for small businesses. It securely shops your customer data and also supplies a safe method to handle your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are consistently good in our bi-annual deliverability tests.

In spite of these fancy numbers as well as functions, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state via their website, they are a device for small services. The problem, these days, is that there are plenty of other e-mail devices providing also more than Constant Contact, as well as for a whole lot much less money. For the amount you pay with Constant Contact, you can locate on your own utilizing much more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simplistic strategy (it only includes autoresponders).

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