Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact For Surveys

Constant Contact have remained in the email marketing video game since 1995. Throughout that time, they’ve handled to become one of one of the most pre-owned e-mail devices in the world, after Mailchimp.

One point I discovered is that Constant Contact is very usually the top selection for several other review web sites. Normally, I am curious to see if our comprehensive evaluation creates the exact same result.

You might have had a look at the Constant Contact reviews supplied by customers online, as well, as well as whilst they are pretty positive, they may not offer you the whole picture. Our evaluation of Constant Contact is based upon a methodical approach as well as uses our sensible experience and expertise of lots of various other straightforward and advanced advertising and marketing automation devices.

What makes them unique is that they’ve included several features throughout the years that few of their competitors sporting activity, such as digital item downloads, event management, consultation organizing as well as social projects. These all add to the diverse listing of email alternatives available, in addition to automations and reoccuring newsletters.

Constant Contact brag a market with around 400 apps and also combinations that satisfy also one of the most particular niche of items. Yet despite these flashy numbers and also features, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. Enough reason for us to take a more detailed check out Constant Contact’s ins & outs as well as examine if it’s still appropriate in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, but their costs aren’t the most budget friendly, specifically when you consider that their functions just aren’t that advanced. Plans start from $9.99/ month, however this only permits 500 customers, and prices increase quite sharply after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our total rates overview

Pros and Cons


Is Constant Contact the best e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is rather one-of-a-kind hereof, being one of the few email advertising and marketing devices to enable you to manage event invitations, tickets, and registrations . Keep in mind that this feature features its very own costs: 5.4% + $0.80 for each and every ticket marketed or deal conducted.

Not recommended if:

You need advanced automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t supply the most advanced automations. While they do offer caused projects, autoresponders and also abandoned cart projects (for Shopify only), you’ll discover that various other much cheaper tools provide similar degrees of automation– MailerLite and also Sendinblue.

Rating details


Reduce of Use

Usually it’s easy to navigate, though a bit dull-looking. You can get to most areas within a number of clicks, though as they’ve included much more performance, some things have actually ended up being a little covert, for instance, automations.

Newsletter Creation


The editor is fast, however light on functions, specifically in the designing department. Apart from that it’s simple to deal with.


of course

This is really basic, only enabling you to insert easy introductions or call information. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, standard automations, recurring e-newsletters, A/B testing, event registrations, vouchers, surveys as well as surveys .

Option and also Flexibility of Template Designs

Not poor. You can likewise start from scrape, and also use a useful attribute called ‘Brand your email’ to auto-generate a layout based on your website’s shades and also logo.

Email Marketing Automation

It also produces pre-defined contact segments based on your customers’ communications with your on the internet shop (e.g. repeat, expired and prospective consumers). Automations based on contact triggers (e.g. email opens up, clicks) are also offered.

List Management

You can create segments from call activity, list membership, get in touch with details, tags, or ecommerce task. You can additionally create a segment from your call understandings as well as tag contacts based upon contact area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and also it simply offers a description box, standard field choices (which you can’t add to) and afterwards a checklist, or checklists, that people can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not execute too terribly, reaching the most prominent e-mail companies (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and Analysis

In enhancement to common open and also click records, spam, bounce and unsubscribe rates are also offered. You likewise get click warmth maps, and also some beneficial overview reports such as open and also click trends, opens by tool, % of get in touches with involved, and most effective subject line.


Here’s where it obtains a little bit unshaven. The device and the website are only readily available in English. You can pick to transform several of the non-editable email sections (e.g. footer and also privacy policy message) to among 10 languages readily available, primarily European. Support and also the knowledge base is available in 4 languages. Somewhat confusing, however a minimum of there’s some initiative to support multilingual customers and also target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, however, there is a function to inspect the email for mistakes (missing links, placeholder text that hasn’t been upgraded, etc). There’s likewise a tool that permits you to preview how emails will certainly look for particular receivers, although this didn’t appear to function when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and afterwards dislike. If it happens once again, they are relocated right into a suspended bounce group. They have a ‘ advised for elimination’ filter offered to see these, yet do not eliminate them automatically.



Import/export available although it’s not as simple as it could be– you require to first make it possible for sophisticated e-mail approvals under Account Settings.

Storage offered for data and also images


All strategies come with endless storage space.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Different levels of account gain access to

of course

The Account Owner can also designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial amount of applications as well as combinations , nearly 400.

Touchdown Page Builder


This is only readily available via their type contractor, and also it’s really fundamental. Rather, we ‘d suggest these free touchdown web page builders.

Customer Support

3.5/ 5.

There are several networks of support, consisting of live conversation, phone assistance, a knowledge base as well as community-based support. I discovered that the conversation as well as phone support weren’t always available, which was a little irritating.

Total rating.

3.6/ 5.

For a standard email device, Constant Contact ticks the majority of the boxes. The main issue below, however, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves repeat via their site, they are a tool for small companies. As well as, therefore, it’s worth examining them on these terms. As stated over, they certainly have enough of the basics covered to please most small businesses, as well as if it were as straightforward as that then we would certainly recommend them a lot more very.

The issue, these days, is that there are a lot of other e-mail tools supplying even more than Constant Contact, as well as for a great deal much less cash. This consists of not just features, however also individual experience. For the quantity you pay with Constant Contact, you could locate on your own using much extra powerful devices such as ActiveCampaign and also GetResponse.

They do get points for their suitable deliverability rates, integrations ( especially social networks assimilations), as well as for enabling different gain access to degrees for different customers. And also with current enhancements to automations and also coverage, and also the addition of new features like a internet site contractor, it does appear like they’re making an initiative to improve the item. Their lack of innovative functions makes it hard to advise them over others at this cost factor. (You’ll see we don’t provide them as a good Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly assert that there might be other passions at play there.

Attempt Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simplistic technique (it just features autoresponders). They additionally offer robust reports and evaluation devices. They are even more affordable than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email marketing tools on the market. It’s readily available in 6 languages as well as comes with sophisticated automation options and also a integrated CRM.
  • GetResponse is a solid alternative. It comes with several advanced attributes (e.g. a webinar tool), has outstanding automations and also uses among the most effective spam and also layout screening devices we’ve ever utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a thorough guide with the very best choices to Constant Contact, check it out right here. You can additionally try our Smart Finder to see which newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you would certainly be much better off taking a look at any of these CRMs for little services, which will be much extra economical. There are also lots of superb free CRMs to choose from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software application for local business. It safely stores your customer information and offers a safe method to handle your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability examinations.

In spite of these showy numbers and also features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for small companies. The issue, these days, is that there are plenty of other email devices providing even extra than Constant Contact, and also for a lot less money. For the amount you pay with Constant Contact, you might locate yourself making use of a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be contrasted to Constant Contact’s simplified approach (it only includes autoresponders).

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