Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing game considering that 1995. During that time, they’ve handled to turn into one of one of the most secondhand email tools in the world, after Mailchimp.

One thing I discovered is that Constant Contact is really usually the leading choice for several various other evaluation sites. Naturally, I am curious to see if our detailed evaluation creates the very same end result.

You could have checked out the Constant Contact reviews offered by customers online, also, as well as whilst they are quite favorable, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic technique and utilizes our functional experience as well as knowledge of lots of other simple and also sophisticated marketing automation devices.

What makes them unique is that they’ve added a number of attributes for many years that few of their competitors sporting activity, such as electronic item downloads, occasion monitoring, visit organizing as well as social campaigns. These all include in the varied checklist of email choices readily available, in addition to automations and reoccuring newsletters.

Constant Contact boast a marketplace with around 400 applications as well as combinations that deal with also the most niche of products. Yet despite these flashy numbers and also functions, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. Sufficient factor for us to take a closer check out Constant Contact’s outs & ins and also check if it’s still pertinent in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is directed towards small companies, yet their rates aren’t one of the most budget friendly, specifically when you think about that their functions just aren’t that advanced. Strategies start from $9.99/ month, but this only permits 500 subscribers, as well as costs increase quite dramatically afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our complete rates guide

Pros and also Cons


Is Constant Contact the ideal newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is quite unique hereof, being just one of minority e-mail advertising tools to permit you to take care of occasion registrations, invites, and tickets . Bear in mind that this function comes with its very own costs: 5.4% + $0.80 for every ticket sold or transaction performed.

Not suggested if:

You require innovative automation:

Surprisingly, for the premium it bills, Constant Contact does not offer one of the most advanced automations. While they do provide triggered projects, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll discover that much cheaper devices offer similar levels of automation– MailerLite as well as Sendinblue, for instance.

Score information


Ease of Use

Usually it’s very easy to browse, though a little bit dull-looking. You can get to most places within a couple of clicks, though as they’ve included much more capability, some points have actually become a little covert, for instance, automations.

Newsletter Creation


The editor is quickly, however light on attributes, specifically in the designing division. In addition to that it’s very easy to collaborate with.


of course

This is extremely standard, only allowing you to insert simple greetings or call details. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, standard automations, persisting newsletters, A/B testing, event enrollments, surveys, surveys and also coupons .

Option and also Flexibility of Template Designs

Tolerable. There are about 200 (!) themes to select from, with varying levels of quality (some are decent, while others look a little basic as well as dated). You can additionally go back to square one, and use a helpful function called ‘Brand your email’ to auto-generate a template based upon your web site’s colors as well as logo.

Email Marketing Automation

It additionally produces pre-defined call sections based on your customers’ interactions with your on-line store (e.g. repeat, lapsed and prospective customers). Automations based on contact triggers (e.g. email opens up, clicks) are also available.

List Management

You can produce sectors from contact task, list subscription, get in touch with information, tags, or ecommerce task. You can also produce a segment from your call insights and also tag contacts based on get in touch with area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it just offers a description box, fundamental field options (which you can not include in) and then a list, or lists, that individuals can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform also terribly, getting to the most popular email companies (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports as well as Analysis

In addition to conventional open as well as click records, spam, bounce as well as unsubscribe prices are likewise offered. You likewise obtain click warm maps, and some beneficial review reports such as open and click trends, opens up by tool, % of get in touches with involved, and also many successful subject line. You can also compare campaigns. Nevertheless, progressed tracking such as social monitoring isn’t offered.


Here’s where it obtains a bit hairy. The website as well as the tool are just offered in English. You can select to alter some of the non-editable email sections (e.g. footer as well as personal privacy policy text) to among 10 languages offered, mainly European. Support as well as the knowledge base is available in 4 languages. Somewhat complex, yet at the very least there’s some initiative to sustain multilingual individuals as well as audiences.

More Features

Spam- and Design-Testing

Spam testing isn’t available, however, there is a function to check the email for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s also a device that permits you to sneak peek exactly how e-mails will search for particular receivers, although this really did not seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management

of course

Soft bounces are placed on momentary hold for 15 days, and after that feel bitter. If it happens again, they are relocated right into a put on hold bounce group. They have a ‘ suggested for elimination’ filter readily available to view these, yet don’t eliminate them instantly.



Import/export available although it’s not as uncomplicated as it could be– you need to first enable innovative e-mail approvals under Account Settings.

Storage readily available for images and also data


All strategies include unlimited storage.

Pro Features


of course

SPF and DKIM are sustained.

Very own Domain


Various degrees of account access


The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a substantial amount of assimilations and applications , practically 400.

Touchdown Page Builder

of course

This is just available through their kind contractor, as well as it’s very standard. Instead, we ‘d suggest these totally free touchdown page builders.

Consumer Support

3.5/ 5.

There are numerous networks of assistance, consisting of live chat, phone assistance, a knowledge base as well as community-based assistance. I discovered that the conversation and phone assistance weren’t constantly readily available, which was a little irritating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks a lot of packages. The main concern here, though, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves reiterate through their website, they are a tool for local business. As well as, therefore, it’s worth evaluating them on these terms. As stated above, they absolutely have sufficient of the essentials covered to satisfy most small companies, as well as if it were as easy as that then we ‘d advise them a lot more extremely.

The problem, nowadays, is that there are a lot of various other e-mail devices using even more than Constant Contact, and for a whole lot much less cash. This includes not only includes, but likewise user experience. Actually, for the amount you pay with Constant Contact, you can find yourself utilizing far more powerful devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their suitable deliverability rates, assimilations ( especially social networks integrations), and also for allowing various accessibility degrees for separate customers. And with current enhancements to automations and also reporting, as well as the enhancement of brand-new attributes like a site contractor, it does appear like they’re making an effort to improve the product. Their absence of advanced attributes makes it tough to suggest them over others at this rate point. (You’ll see we don’t detail them as a great Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly assert that there might be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simple approach (it only includes autoresponders). They additionally offer durable records as well as analysis tools. In addition to that, they are even cheaper than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email marketing devices on the market. It’s readily available in 6 languages and also comes with advanced automation options and also a integrated CRM.
  • GetResponse is a strong choice. It features numerous sophisticated attributes (e.g. a webinar device), has excellent automations and also supplies one of the very best spam as well as style screening devices we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the most effective alternatives to Constant Contact, check it out here. You can additionally check out our Smart Finder to see which newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to get into the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. However, at $399/month, you ‘d be far better off having a look at any one of these CRMs for local business, which will certainly be much more affordable. There are also plenty of excellent complimentary CRMs to pick from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to terminate your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software program for small businesses. It securely stores your consumer information and also supplies a secure way to manage your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are consistently good in our bi-annual deliverability examinations.

In spite of these fancy numbers and functions, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state through their website, they are a device for small organizations. The issue, these days, is that there are plenty of other e-mail devices using even a lot more than Constant Contact, and also for a great deal less cash. For the quantity you pay with Constant Contact, you could discover yourself using much extra effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simple strategy (it just features autoresponders).

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